I have lived here since 10/1/18, so I plan to make updates to this review as my lease (10mo) goes…read moreon. Rent Price: The new MGM Grand in Springfield, MA (about 15min away) increased the property value of the area, but I feel $1500/mo for a 1 bedroom with old kitchen appliances is steep. I know the northeast is notorious for a relatively high cost of living...but sheesh. This neighborhood is a little old, but the complex is kind of in it's own little upgraded bubble and police patrol ALL THE TIME so I'm not worried. You do have several things included in the cost of your rent, though (water, sewer, trash, heat, a storage bin). Staff: Barbara has been my front office point of contact from day one, and she is a gem. I really like the front office staff. They are very personable, responsive, and pleasant. When my boyfriend and I toured our apartment before move in there was a HORRIBLE smell (tenants before us had pets) and Barbara immediately contacted maintenance and got the ball rolling for a brand new carpet. When we moved in, the smell was gone and our carpet is SO SOFT and beautiful. Maintenance: I have had a couple of maintenance issues (mail key and dishwasher not working) and they were fixed the day I submitted the work order. The maintenance guys I met were very courteous, and fixed everything in a timely fashion. Noise: There's a dog that lives in my area and poor thing barks all the time when it's lonely. It's not annoying (I personally love dogs) but you can hear it. Other than that the complex and neighborhood is quiet. Bradley-International Airport is about 15-20min away so you can sometimes (vaguely) hear planes taking off/landing. Also, there are train tracks near the complex. Ammenities: The tennis court is brand new. The grounds are well kept. The fitness center has a few pieces of equipment that need upgrading (ex. torn seats on the spin bike) but I like it. It has just enough to get the job done, and the sauna in the locker room is a huge bonus. My boyfriend has used the indoor lap pool, and is a fan. There are racquetball courts and a small personal yoga room which are really nice.

The walls and ceilings leak when it rains. No one can clearly answer when things are going to be…read morefixed. There's graffiti in the building off and on. Neighbors don't understand how to be good neighbors - loud music, smoking in their apartment, leaving trash outside their door.

I read the reviews before visiting & decided to reserve judgment because the location is very…read moreconvenient yet set back from road. The apartments are spacious and nicely remodeled. I especially like the private porch. My advice to anyone considering Fox Hill is to see for yourself and talk to neighbors & ignore what seem to be reviews from former tenants who had other issues.

I had a great time living in my unit for 2 years. You can't get anything close to this or as nice…read morein the Boston area. I believe my rent to start was $1150 and the second year it was $1255 for a 1 bedroom. It was quiet during my first year but this year it got louder with more small kids moving in and dogs. The grounds are kept very clean and management lets everyone know when cars need to be moved for plowing, when grass is being treated, when unauthorized non- residents are violating the pool, and on occasion theft. There's assigned parking however, the second yr the newer residents starting parking in my spot a lot and causing me to have dents on my passenger door. The laundry rooms could be a lot better. There's constantly dog hairs/fur in the machines, yuck! However there is a way through an app to alert the company when a machine is malfunctioning which happened sometimes and I swear it's because of all the dog hairs clogging up the system. Unfortunately there is only 2 spots to reload the balance on your laundry card. I had suggested multiple times that all the laundry rooms should be able to have a reload card system. My first year there was an ice cream truck that would come every Friday but the second year that disappeared. Both summers the pool opened up late well after Memorial Day and 4th of July. Then the pool would close early for the season so if you're lucky you might get 6 weeks out of it. The BBQ area is only available on the other side of the complex so bring a Wagon or drive to the BBQ area but then you'll have to travel back to your unit away to use the rest room. Hardly no one uses the basketball court or tennis court and maybe they should consider converting those into BBQ areas as well. The CONS: There are hidden fees and they rush you out the unit even if you tell them you're buying a house and need a few more days or weeks, nope they don't give a damn. They offer to hike your rent up $400, from $1255 to $1600 for no reason. It's not like you're asking for extra square footage. Your lease ends you better find a safe place to sleep in your car or secure an AirBnB.

*** Please read before you think about renting here. ***…read more I had put my house on the market and wanted to move to Scitico Market because of the location and lower rental. I needed a 1st floor 1 or 2 bedroom. I started working with the owner/landlord in early August 2021 and was informed that there was 1 unit that the tenant gave their notice. That tenant didn't move out, so I couldn't move in. The next month I was told that they gave their notice again and another apartment would be available soon. The tenant that gave notice didn't move out again and again. Now we are into the beginning of November, that tenant ended up staying for another year. The apartment that would be available became available. The landlord knew the situation that I was in and informed me that it would be mine to rent. I was at the top of the list. I filled out the application and faxed it to him. During this whole time working with this landlord, so many calls were made by me with very little response from the landlord. I drove by and seen that the apartment was being emptied. Now, I'm looking to move in the beginning of December. The week before Thanksgiving, I called and left multiple voice messages so we can square everything away and I could move in. No return call. The following week (Thanksgiving week), I called and left a couple more voice messages. I finally received a call on Wednesday (right before a holiday weekend), he told me that he rented out the apartment to a section 8 and they are already moved in. His reasoning (excuse) was he thought that I didn't want the apartment. He strung me along for 4 months. Now, I'm having to start all over again. I definitely would not recommend moving to this complex or any of them that he owns. He screwed me over big time.

I lived here my whole life it was my best house great back yard for sledding and I had much fun…read morewith my mom

We rented for two months this summer, and will be back in 2018. Excellent communication from…read moreJacqui and the condo office, very professional all around. Beautiful, clean, spacious condos. Photos are accurate. Very convenient location. Friendly people who live here. Pat A

I had a wonderful experience with Corporate Housing of Western Massachusetts. I needed a quick…read moreturnaround on a housing request for a Travel nurse and they exceeded my expectations. Jacqui Wise handled my request without issue and was able to provide my employee with exceptional accommodations at an incredibly low rate. The sign up process was simple and effortless and within hours the process was complete. A truly refreshing experience that I whole heartedly endorse -MSG Staffing Worcester MA

My condominium building has been managed by Premier for about a year. They came into a very…read moredifficult situation and have persevered. They are a great company to work with. Our property manager, Morgan has been wonderful, very responsive and very professional. Our building has never had the attention it now has.

I sold my condo recently, and dealing with Premier Property Management -- especially its owner,…read moreDavid Karat -- was one of the most exhausting and infuriating parts of the entire process. In my personal experience, David was extremely difficult to work with. Communication was consistently delayed, dismissive, or flat-out unhelpful. Every attempt to get clear answers felt like hitting a wall. Instead of professionalism, I encountered what I can only describe as a level of disorganization and indifference that made even simple tasks unnecessarily stressful. The management of the complex reflected the same issues. Problems were ignored, updates were nonexistent, and owners were left guessing about what was happening with their own property. It became clear to me that Premier had no interest in transparency or efficiency, at least based on how my concerns were handled. I was so frustrated by my interactions with Premier -- and with David Karat in particular -- that unloading my unit felt like a relief. That should tell you everything. I'm more than willing to share my email chains with anyone who wants to see exactly why I came to these conclusions. My correspondence speaks volumes about what I personally experienced as the absolute mishandling of basic responsibilities. If you're considering hiring Premier Property Management, I strongly suggest you look elsewhere. One star feels generous.

An overall good place to live…read more My wife and I lived in one of Countrywood's "loft" apartments for almost exactly four years. - Decent price given all that's included. Monthly rent is a little higher than other places in the area, but those extra dollars manifest themselves in things like well-manicured grounds, a clean and mechanically-maintained laundry room, etc. - Utilities in the area aren't a huge problem. Having the option of not having Comcast was a big plus for us. One problem: electric bill had a tendency to vary wildly with the seasons, going from around $50 in the winter to around $150 in the summer. Those apartment-provided air conditioners get hungry fast. - There's plenty of parking. Each unit gets one assigned parking space, and all remaining vehicles / guest vehicles have to fend for themselves with the "extra" spaces in the lot. In four years living there I never failed to find an extra space somewhere relatively close to our building. - Maintenance orders were generally fulfilled quickly, depending on the severity of the problem. Issues with blown lights and general plumbing issues were all fixed quickly. My wife and I had some sort of leak in the ceiling of our kitchen which was examined several times and not fixed over the course of a year and a half. Near the end we started getting worried they would take it out of our security deposit to fix it; they told us they would not. - Snow removal could be a problem. The management and maintenance teams don't live on-site, and the manager contracted out snow removal, meaning that in intervals of high snowfall, we often wound up with a cursory plowing that was meant to last us a few days until they could come and do a more thorough job. There was little organization to snow removal - no directions as to when to park your car on what side of the lot so they could plow one side and then the other, etc. We actually got plowed in a couple of times. - Access to other areas is as decent as anything in Enfield. There's no public transit; the only easily walkable destinations are the post office, a slightly sketchy cash-only convenience store, and a very high-quality family-owned local dairy farm. For everything else you'll need a car; but the complex's location right off Rte. 5 and only a couple of minutes from I-91 make it relatively easy to get where one needs to go. - Crime was never a huge issue. The police showed up a few times over the years we were there, mostly for EMS calls or for domestic disturbances, but to the best of my knowledge, nothing serious ever developed along that front. There was an incident relatively soon after we arrived wherein someone who didn't live at the complex got into the laundry room and stole some clothes; management reacted immediately by changing the locks and giving us a new, separate keys to the laundry. - Interesting side note: many local eateries refused to the deliver to the apartment. I couldn't tell you why; they always just said, "Sorry, we don't deliver to that area."

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I have been a renter for a couple of years in West Springfield. Any issues that have come up are…read moretaken care of quickly. I just have to send Ralph a text message and he responds in a timely manner and any repairs are taken care of also in a timely manner. He always makes sure that the everything is cleaned up before he leaves your home. Ralph is a very caring person when it comes to tenants and always has a smile going on. He's also a very trustworthy person who you can trust being in your home when you're not there if there's any issues that arise. Ralph is a great asset to Knight Associates.

Staff treats tenants or at least certain tenants like crap. They are really nasty and I'm pretty…read moresure they've broken at least a half dozen laws. They don't care and won't help you and just generally aren't nice people. Luxury living this is not. If I wanted to pay a ton to be treated like this I would have stayed in abusive relationship where I had no money or self respect for myself. This place may have been great at one point, but not now. Shame. Could be nice. Notice how cheap the rent is compared to other places in area with similar features and amenities? It's like discount housing and there's a reason for that.... OHHH AND THEYRE RACIST!!!! Lawsuit online where woman won bc they wouldn't hire her. Gross people.

Very quiet, well maintained, friendly staff and respectful neighbors. Enjoyed the tennis courts and…read moreplenty of quiet back roads to cycle and run/jog in the area. Common Fitness room/meeting room was a bonus, as was the convenience of a heated garage I lived at Canyon Ridge beginning in March 2011 and all of 2012 at about $1,300/mo......so roughly, $29,000.00. I honored the management rules......or at least......was not ever notified of any offenses. Encountered only minor inconveniences while living there. Would have rated Canyon Ridge much higher had I not experienced managements excessive over-reach of levying a charge against my damage/security payment, covering a reported (possibly fraudulently so) The charge wasn't enough to file small claims, but more importantly I don't recall inflicting such damage. I do recall, however, and probably will never forget, the $400 hosing I got from Canyon Ridge for the repair of a single bent venetian blind blade. Be careful out there.

this team is amazing. they were able to get my properties posted right away, and we were able to…read moreget tenants in, in a very short window. There us always someone available to talk to and when it comes to emergencies or repairs they waste no time to get things going again.

David was easy to work with, responsive, friendly, and approachable! I look forward to doing more…read morebusiness together in the future.