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West Hartford, CT

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Westgate Apartments

3.4 (7 reviews)
Open • 9:00 am - 5:30 pm

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A-List Apartments - Home Sweet Home

A-List Apartments

(13 reviews)

Parkville

A list apartments rented me an apartment that was infested with roaches. They knew about the…read moreproblem and did not care. Told me to my face that their was no issues with pests. Now I'm stuck battling this issue out with our landlord. This isn't something I wish on anyone who's paying good money to rent and be independent. Terrible shady people. Not to mention not very knowledgeable on basic renting questions that I had. The response that I received to my questions was "I don't know I don't live here." Do better A-List more like F-list. I would give - stars if I could. Specifically David and Grant in the West Hartford location.

We rented through A-List apartments when we first moved to West Hartford about 2 years ago. To say…read morethey were unprofessional would be an understatement. We were not told when moving in, that many of the apartments in our complex were reserved for low-income households. The majority of our neighbors did not work, and would loiter outside all day and all night. They would invite friends over constantly, and loud groups of cars would be in and out of the parking lot. We will take responsibility for not recognizing this, as we could have done further research or asked more questions before renting this apartment. We were young and eager to move into our first apartment. There is, however, no excuse for the lack of communication & professionalism with any complaints we had about our unit. We had MULTIPLE issues with our apartment's electricity, water (leaking/flooding from the upstairs unit), and safety (the windows would pop out of the unit, none of the fire alarms were up to code, and our oven started leaking gas). We had no direct line for maintenance. The number we'd been given was a machine automated answering service. We'd call multiple times and leave various messages for days on end and receive no response. When someone did ultimately call back once, they called from a blocked number so we still had no direct line of communication that we could contact again. After about 6 months of this, we tried to approach management. Rob Koff was the absolute most unprofessional and immature "adult" I have ever dealt with. He came on the attack, was completely unapologetic, acknowledged that the unit we were in was oversold (shows how desperately he will try to make a sale), and yelled and laughed at us over the phone. I have never been spoken to by a "professional" like this in my entire life, and never will again, as I will certainly never be dealing with A-List properties again. I do hate to generalize based off one experience. It seems from other reviews that other affiliates of A-List Apartments set the bar significantly higher than Rob Koff does. I hope that is the case! A-List - do yourself a favor and do not let your name be dragged down by such an unprofessional.

Front Street Lofts

Front Street Lofts

(5 reviews)

Downtown

Management uncommunicative. Emails and phone calls go unanswered. Not a place for families…read more Hallways smell of marijuana and have dirty shoes. Management wants to charge luxury rents with ghetto living conditions and management no where to be seen except when cashing checks. Do yourself and favor and do not live here!

So this is a new building which is a huge advantage. That's the positive. What's made my experience…read moreliving here such a bad experience already is poor customer experience from the property management. Delphi literally now ignores emails on concerns with making this living experience here peaceful for everyone. The problem with this building outside of how nice it may look from the outside is poor installation which means if you have noise from neighbors above or below you. That's not so bad if we all respect the neighbors around however, when you have neighbors that like to run stomp scream and play loud music you will have no peace in your own home that you pay rent. Does management care... absolutely not by actions. They will send a generic message to all neighbors just to make it look as though they care but instead of directly reaching out that specific tenant they start ignoring emails forcing you to then get law enforcement involved. Before signing a lease here please be aware you may experience neighbors that don't care about anyone but themselves and choose to disrupt the neighbors around and nothing will be done. Forcing you to take legal action because no one is going to be force to live daily in disrupt and pay rent. Management doesn't care they just care about occupying the units. You have been warned and I wish I had this same warming prior.

Packard West Hartford

Packard West Hartford

(1 review)

AVOID THIS PLACE. I may not have complained if this place was $900-1000 a month but for $1500 and…read morestill a mile from WH center it's a complete ripoff. My wife moved into the place after only having a video tour of the apartment. While there are a few nice things about the apartment (nice hardwood floors, good refrigerator), the majority of the place is a dump. The photos they show on their website are dressed up and misleading. The website touts its 1920s charm...yeah that means nothing outside of the units has been fixed since 1920. They also only highlight two buildings (built in the 20s) but there is a third as well built in the 60s or 70s which is your typical brick building with no "charm". The building reeks inside. The hallways stink like feet sometimes and a dirty diaper other times. The entire apartment smelled like stale cigarettes. We couldn't open a cabinet in the entire place without being smacked in the face with a cloud of cigarette stink. We had a wash every item of clothing once leaving. Likely mold as well. Ran a mold test because one of us is allergic and within 4 hours the test started growing mold. The flooring in the bathroom and kitchen and the cabinets are the cheapest stuff you can buy. There was trim missing. The windows were old and leaked anytime it rained. The one AC unit in the place was insufficient to cool more than 40% of the apartment and there was no way a window unit could be put in. When we got to our apartment we found the door without a deadbolt and a lock that barely kept the door closed. They promptly fixed that but that didn't even mention the 2 inch gap between the bottom of the door and the floor so light was streaming in at night. Oh and we couldn't close our bedroom door because it was too hot to do so. I can't speak for the other apartments in other buildings but their upkeep was suspect at best. The hallways were dirty, musty and smelly. In one of the buildings pieces of the building had literally fallen off and landed on the entrance roof below. They also list garages and a parking structure but there is only a parking structure so I don't know why you would lie about that. Seriously rent at your own risk. You will be extremely disappointed.

From the owner: Welcome to Packard West Hartford. Modern designs, elegant finishes, and upscale amenities are…read morewaiting for you. Our apartments in West Hartford come in one-, two- or three-bedroom layouts that are spacious and adaptable. A variety of interior luxuries adorn them including stainless steel energy-efficient appliances, wood style flooring, washer and dryers and more. As a resident of our pet-friendly community you will also have exclusive access to state-of-the-art fitness and wellness center, on-site laundry facility, and resident lounge and business among other life-enhancing amenities. What are you waiting for? Call The Packard to reserve your new home today.

Brooksyde Apartments

Brooksyde Apartments

(8 reviews)

I lived at Brooksyde Apartments in a one bedroom apartment from January 2012 to January 2013…read more Overall, I would rate this apartment complex as average. I did not have a stellar experience, but it wasn't awful either. THE GOOD: - LOCATION, LOCATION, LOCATION! This apartment complex is only a 10 minute walk from West Hartford Center and Blue Back Square. This is a great place for young people to live. - The area is relatively safe. The only issues I have had here were domestic disputes (I once called the police when a girl was being pushed around/yelled at outside by a man at 12 AM), as well as neighbors fighting loudly. I've never heard of any break-ins happening here, and I often left my car unlocked. I felt safe leaving my windows open in my first floor apartment. - The office staff is friendly. Sheila is the current office manager. She tries to quickly have issues addressed. The maintenance workers are also friendly. The central office staff of Camson Corporation (they own Brooksyde) is also very helpful. I had to work with the central office staff (Kathy) when Sheila was out on maternity leave. She was also very helpful and maintained the property in Sheila's absence. - Maintenance is fast. While living here, I had two of my window blinds replaced, a garbage disposal replaced, a showerhead replaced, and my heat fixed twice. All repairs were completed within 24 hours of me calling. The maintenance staff goes into your apartment during the day, even while you are at work, and leaves a door tag saying that they were there. THE BAD: - The walls are THIN! I could often hear my neighbors fighting or their kids playing/screaming and I could hear every step my upstairs neighbor took (very creaky floors). - The buildings are relatively old. They try to keep the buildings updated with newer fixtures, but they are still drafty and there are a lot of nicks/dents in the walls. - The laundry room is poorly maintained and small. It is in a basement of one of the buildings. It is shared between all residents and is often crowded. It's difficult to get a washer/dryer on a Saturday or Sunday. - The pet fee is very expensive. It is $600, non-refundable, to have a dog/cat. However, I've heard that many people have cats without telling the leasing office. It's a little harder to hide a dog! - No central air. In the one-bedroom apartments, the layout/window size does not allow for an AC in any room except the bedroom. In the townhouses, this is not an issue, as living room windows are larger. Overall, I would recommend this apartment complex to a young, single friend. I think this is a great place for young people to live if they don't need a lot of space (my apartment was approx. 600 sq. feet). I would not recommend this apartment complex to a couple unless you rent a two bedroom townhouse. The townhouses are more spacious, although not very well laid out. I would not recommend this complex for families or adults who are looking for a quiet place to settle down.

We set up an appointment to tour an available one bedroom apartment. We were told the unit number…read moreand building and to let ourselves in to see the unit... all doors were unlocked and the apartment was absolutely horrible, nothing like the photos. Trash everywhere, extremely dirty. All building doors unlocked, unsafe and disgusting! Photos extremely misleading. Stay away!

Westgate Apartments - apartments - Updated October 2026

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