1. Packard West Hartford

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West Hartford, CT

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Packard West Hartford

1.0 (1 review)
Open • 9:00 am - 5:00 pm

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7 years ago

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Westgate Apartments

Westgate Apartments

(7 reviews)

Westgate was the first apartment I lived in when I moved to the area, or should really say, first…read moreplace I lived on my own. I lived in a studio from 2007-2011, which had a hallway, huge closets, and a humongous bathroom. The grounds were kept immaculately and the location was sheer perfection. Maintenance were very friendly gentlemen. When my fridge stopped working, they were quick to replace it with a newer one. When the ceiling fell out in the kitchen, they fixed it too. I used to walk to Stop and Shop, CVS, Dunkin' Donuts, and Boston Market all the time. The Chinese restaurant, Tasty, was a delicious convenience for me. They would throw two parties a year; a holiday and a summer cookout! The leasing office for the most part was very nice to me, except when I tried to negotiate the price. A bus stop is in front of the complex in case you don't have a car. The one-star deduction was for the price. These are very, very expensive apartments. The starting price for the studio is about two hundred dollars more per month than my last year rent. For the price, they should include a hot tub in the pool area and built a gym in the basement. Though I felt like I had no disposable income when I lived there, I felt it was worth living in a safe, convenient and beautiful place. I moved out solely because I could not afford (and I had decidedly to move in with my boyfriend). I do recommend Westgate if you make lots of $$$$$, but don't want the commitment of home ownership. Westgate was a wonderful experience for me.

NOTE: The new management company, called Eagle Rock, is way worse than Westgate! Just don't, you…read morewill regret it.... I don't recommend this place at all, here's a just a few reasons why... There is an inch wide crack all the way around the doors to the hallway and the wind whistles through the door all night in addition to letting in the hallway light and all the hallway smells. The hallway always smells terrible, both from people living in the building with incontinence issues and the laundry room vents into the hall. Bugs enter the apartment through the hallway door, spiders, stink bugs, earwigs... The windows do not shut tight we and the wind whistles through the windows. The windows leak water into the apartment during a rain storms. Birds live in air conditioner and wake you at 4 AM. Outdoor lights in the courtyard never go off so they shine in all night. KITCHEN: The kitchen sink was installed with very cheap fixtures that lacked gaskets so water leaked down under the sink. The dishwasher leaves debris on the dishes so every load needs to be rinsed off. The garbage disposals are ancient and don't grind. If your unit has a washer/dryer... the washer tears your clothes and the dryer vents INSIDE causing massive dust in the apartment. The stove also vents inside, putting grease everywhere. Other people have said this -- they raise the rent - a LOT, every lease renewal!

A-List Apartments - Home Sweet Home

A-List Apartments

(13 reviews)

Parkville

A list apartments rented me an apartment that was infested with roaches. They knew about the…read moreproblem and did not care. Told me to my face that their was no issues with pests. Now I'm stuck battling this issue out with our landlord. This isn't something I wish on anyone who's paying good money to rent and be independent. Terrible shady people. Not to mention not very knowledgeable on basic renting questions that I had. The response that I received to my questions was "I don't know I don't live here." Do better A-List more like F-list. I would give - stars if I could. Specifically David and Grant in the West Hartford location.

We rented through A-List apartments when we first moved to West Hartford about 2 years ago. To say…read morethey were unprofessional would be an understatement. We were not told when moving in, that many of the apartments in our complex were reserved for low-income households. The majority of our neighbors did not work, and would loiter outside all day and all night. They would invite friends over constantly, and loud groups of cars would be in and out of the parking lot. We will take responsibility for not recognizing this, as we could have done further research or asked more questions before renting this apartment. We were young and eager to move into our first apartment. There is, however, no excuse for the lack of communication & professionalism with any complaints we had about our unit. We had MULTIPLE issues with our apartment's electricity, water (leaking/flooding from the upstairs unit), and safety (the windows would pop out of the unit, none of the fire alarms were up to code, and our oven started leaking gas). We had no direct line for maintenance. The number we'd been given was a machine automated answering service. We'd call multiple times and leave various messages for days on end and receive no response. When someone did ultimately call back once, they called from a blocked number so we still had no direct line of communication that we could contact again. After about 6 months of this, we tried to approach management. Rob Koff was the absolute most unprofessional and immature "adult" I have ever dealt with. He came on the attack, was completely unapologetic, acknowledged that the unit we were in was oversold (shows how desperately he will try to make a sale), and yelled and laughed at us over the phone. I have never been spoken to by a "professional" like this in my entire life, and never will again, as I will certainly never be dealing with A-List properties again. I do hate to generalize based off one experience. It seems from other reviews that other affiliates of A-List Apartments set the bar significantly higher than Rob Koff does. I hope that is the case! A-List - do yourself a favor and do not let your name be dragged down by such an unprofessional.

Front Street Lofts

Front Street Lofts

(5 reviews)

Downtown

Management uncommunicative. Emails and phone calls go unanswered. Not a place for families…read more Hallways smell of marijuana and have dirty shoes. Management wants to charge luxury rents with ghetto living conditions and management no where to be seen except when cashing checks. Do yourself and favor and do not live here!

So this is a new building which is a huge advantage. That's the positive. What's made my experience…read moreliving here such a bad experience already is poor customer experience from the property management. Delphi literally now ignores emails on concerns with making this living experience here peaceful for everyone. The problem with this building outside of how nice it may look from the outside is poor installation which means if you have noise from neighbors above or below you. That's not so bad if we all respect the neighbors around however, when you have neighbors that like to run stomp scream and play loud music you will have no peace in your own home that you pay rent. Does management care... absolutely not by actions. They will send a generic message to all neighbors just to make it look as though they care but instead of directly reaching out that specific tenant they start ignoring emails forcing you to then get law enforcement involved. Before signing a lease here please be aware you may experience neighbors that don't care about anyone but themselves and choose to disrupt the neighbors around and nothing will be done. Forcing you to take legal action because no one is going to be force to live daily in disrupt and pay rent. Management doesn't care they just care about occupying the units. You have been warned and I wish I had this same warming prior.

Brooksyde Apartments

Brooksyde Apartments

(8 reviews)

I lived at Brooksyde Apartments in a one bedroom apartment from January 2012 to January 2013…read more Overall, I would rate this apartment complex as average. I did not have a stellar experience, but it wasn't awful either. THE GOOD: - LOCATION, LOCATION, LOCATION! This apartment complex is only a 10 minute walk from West Hartford Center and Blue Back Square. This is a great place for young people to live. - The area is relatively safe. The only issues I have had here were domestic disputes (I once called the police when a girl was being pushed around/yelled at outside by a man at 12 AM), as well as neighbors fighting loudly. I've never heard of any break-ins happening here, and I often left my car unlocked. I felt safe leaving my windows open in my first floor apartment. - The office staff is friendly. Sheila is the current office manager. She tries to quickly have issues addressed. The maintenance workers are also friendly. The central office staff of Camson Corporation (they own Brooksyde) is also very helpful. I had to work with the central office staff (Kathy) when Sheila was out on maternity leave. She was also very helpful and maintained the property in Sheila's absence. - Maintenance is fast. While living here, I had two of my window blinds replaced, a garbage disposal replaced, a showerhead replaced, and my heat fixed twice. All repairs were completed within 24 hours of me calling. The maintenance staff goes into your apartment during the day, even while you are at work, and leaves a door tag saying that they were there. THE BAD: - The walls are THIN! I could often hear my neighbors fighting or their kids playing/screaming and I could hear every step my upstairs neighbor took (very creaky floors). - The buildings are relatively old. They try to keep the buildings updated with newer fixtures, but they are still drafty and there are a lot of nicks/dents in the walls. - The laundry room is poorly maintained and small. It is in a basement of one of the buildings. It is shared between all residents and is often crowded. It's difficult to get a washer/dryer on a Saturday or Sunday. - The pet fee is very expensive. It is $600, non-refundable, to have a dog/cat. However, I've heard that many people have cats without telling the leasing office. It's a little harder to hide a dog! - No central air. In the one-bedroom apartments, the layout/window size does not allow for an AC in any room except the bedroom. In the townhouses, this is not an issue, as living room windows are larger. Overall, I would recommend this apartment complex to a young, single friend. I think this is a great place for young people to live if they don't need a lot of space (my apartment was approx. 600 sq. feet). I would not recommend this apartment complex to a couple unless you rent a two bedroom townhouse. The townhouses are more spacious, although not very well laid out. I would not recommend this complex for families or adults who are looking for a quiet place to settle down.

We set up an appointment to tour an available one bedroom apartment. We were told the unit number…read moreand building and to let ourselves in to see the unit... all doors were unlocked and the apartment was absolutely horrible, nothing like the photos. Trash everywhere, extremely dirty. All building doors unlocked, unsafe and disgusting! Photos extremely misleading. Stay away!

Packard West Hartford - apartments - Updated October 2026

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