I have had multiple serious issues living at Mallory Ridge, and I would not recommend this…read moreproperty. I experienced a home invasion, and on a separate occasion all four wheels were stolen from my vehicle while parked on the property. The parking lots are poorly lit at night, and overall security is clearly inadequate. The property itself is poorly maintained. There is dog waste and garbage throughout the grounds, and management does not address it unless a complaint is filed with the Health Department. Rent is extremely high and increases every year, yet basic amenities are unreliable. The treadmill and gym television are frequently out of service. During winter, snow and ice are not cleared or salted in a timely manner, creating unsafe conditions. Parking enforcement is inconsistent and unfair. The contracted tow company does not respond when vehicles block residents or park illegally, yet my car was towed within hours of a registration expiration (violating CT law on nonconsensual towing) Additionally, residents are required to pay rent electronically, which includes a $10 service fee, a practice that is illegal. (Public Act No. 13-35) Management is rarely available in the office, slow to respond to concerns, and often dismissive or rude when residents seek help. Overall, management appears more focused on maximizing profit than maintaining a safe, clean, and livable environment for tenants. Nothing about this property justifies the price, the risk, or the treatment of tenants. Edit to add: don't believe anything said in the response by Mallory Ridge as they consistently lie on the internet.

I had an excellent experience as usual with the maintenance staff. The matter was handled quickly…read moreand efficiently. I would definately rate the maintenance staff as an A+

I just moved out of Town Place after living there for five years. It was a great experience all…read morearound and I would recommend it to anyone looking in the Middletown/Cromwell, CT area. Everyone who works there, from the management/office staff to the maintenance people have been great! The location is perfect as you are only about a mile or so from I-91 and two miles from Rt. 9. It's about 20 minutes from Hartford and 35 from New Haven. But it's a quiet area as it is set far enough off of a main road that you don't get any traffic noise. It's also only about a ten minute drive from Main Street in Middletown which is great for bars, restaurants, movies and some shops. In five years, I think I needed to call maintenance only three times (two times were minor problems), and all three times my issues were fixed immediately. That includes this past Fourth of July when my A/C unit crapped out. On a holiday, from the minute I called to the time it was fixed, took under 45 minutes total. These people are good. I've seen some people say the price is a little high, but it's comparable for the area as I looked at others before I chose Town Place. And keep in mind, included in the rent they have a nice pool which gets sun all day and never gets over-crowded, and a small but nice, clean gym with good equipment. They also have some grilling stations around the property including a couple of very nice ones built into stonework in the pool area. Every unit has a washer/dryer and some have fireplaces as well. They had also just begun putting up new siding on all of the buildings. As for the reviewer that gave this only one star...I have no idea what he's talking about. His complaints are ridiculous. Of course there are rent increases, that happens everywhere. And his comment about the lease? Again, no idea what he's talking about. It couldn't possibly have been more simple - nothing sneaky about it at all. Especially compared to the War & Peace version I had to sign at my new place! Even upon move-out, everything was painless. And I had my security deposit back in less than two weeks! Overall, the property is nice, it's convenient to everything, the grounds are well maintained, the amenities are good, and the office and maintenance staff are great! I recommend Town Place to anyone looking in the area.

This place was my worst rental experience ever. From rule changes to rent increases, to literally…read morelying to get a incredibly sneakily worded lease signed....spare yourself the headache and live somewhere you will be treated with decency. Still 2 years later and now a home owner, I would never rent from this place.

The nasty gram emails are poorly written and unnecessary about grills and stuff on patios…read more Especially given mine is beautiful and the first one anyone sees when driving sees.My neighbors all say the $25 monthly charge for bug spray, they don't have on their bills and we have never seen an exterminator yet. I do my own spraying as I insist on pet friendly spray only. Please credit the $25 charge retro to move in date and ensure i am charged again. I also think when the parking lot isn't available for 5 days or the hot water stops for a day a credit should be given all tenants.

I lived at Fox Hill for about a year and a half, and I had a wonderful experience. The staff and…read morethe living spaces were great

Let me start by saying how lucky we were to have Jessica representing us for our home purchase as…read morewell as selling the house we were renting from! She was prompt, friendly, extremely knowledgeable and efficient to name just a few things. She made it easy for us to have one point of contact through the entire process. She knew what to look for even before the inspection, from the roof to the foundation. She immediately took note of electrical systems, walked us through the history of the water heater brand, was privy to the time era of our house and architectural details, even down to the soffit venting in the attic. Jessica seamlessly dips into everyone's role where she is needed. She is one woman doing the job of seven in all reality. Jessica appraised our last house perfectly and we had multiple offers within days. She guided us on ways to improve to have the best appeal to sell quickly which worked wonders. Her attention to detail is admirable. You can tell she's learned a lot along her journey of her profession. She always gave sound advice, explained everything thoroughly so we can understand, she is straight to the point and will fight with you and for you. Jessica knows what her clients deserve, she's current and comfortable with the current laws and makes sure you get everything you deserve. She is the best advocate to have on your side and makes you feel like you're her only client. Not only do you win with bringing Jessica along but you get the best team behind her. Every single person we came into contact with on her team was just as prompt and knowledgeable. Jessica only works with A1 personnel. If you are considering selling or buying any property, you will absolutely not regret choosing Jessica as your advocate. You will 100% regret it if you go with anyone other than Jessica Boswell and her team. We can't thank you enough!

We used Jessica and her team to purchase a Condo. She was knowledgeable and friendly. She took…read morecare of our questions and guided us through the process. Would recommend her and use her again.

Management's handling of snow removal and assigned parking on January 29, 2026, was unprofessional…read moreand poorly coordinated. Their prior email stated that "no action is needed unless you are contacted directly" and advised leaving extra space near snowbanks "when possible," which I followed. I received a call at 11:30 AM threatening immediate towing from my paid, assigned parking space and stating that I would have to bear the towing cost if the vehicle was not moved. I returned the call at 11:43 AM and 11:49 AM, explaining I could not leave work immediately and would move the vehicle during my lunch break at 12:15 PM. Management responded that if the vehicle was not moved by 12:15 PM, it would be towed, showing a failure to account for realistic travel time and work schedules. It appears that if I had missed their call, towing would have been enforced immediately, despite following prior guidance. Snow removal itself is reasonable. My issue is with management's poor planning, arbitrary enforcement, and lack of practical consideration, expecting tenants to rearrange work obligations on short notice for paid parking. Clear, consistent procedures and reasonable communication are needed to prevent unnecessary stress and disruption.

I have been here since May and I absolutely love all the amenities and the staff! The gym is…read moreawesome (with a yoga room) and I have worked several times in the business center and it is ideal for remote working with private rooms and a printer. My favorite thing is the pool with corn hole, putting green, grills, eating area and fire pit! The tenants have all be very welcoming as well! A great place that I highly recommend!!

I have used McClintock Roofing a few times, most recently on my primary residence…read more They do what they say they are going to do. The crews work very hard and the job moves quickly. The are not the cheapest roofing company out there, but cheap is not what I look for in a roof project. Roofing is too important. I have been very satisfied with all of my dealings with Dan McClintock and will use them again should I need additional roof work.

Great quality work. The crew took very good care of our property during and after work. We would…read morehighly recommend Mc Clintock roofing to everyone.