I lived at Park street manor for 3 years (mid 2021-2024). Annette (office manager) is wonderful and…read moredoes her job thoroughly. She is easily approachable and goes out of her way to help you. I had several experiences with office managers in other apartments who outright decline certain requests like keeping a delivered package/documents safe while you are traveling or when moved out. But, Annette helps you out with everything (maintainence and non maintainence stuff). Also, you can easily reach out to her via email or texts and she always responds right away. Coming to maintainence issues, I hardly had any during my 3 year stay. If you are someone who cooks often like me, food needs to be in the cabinets or refrigerator but no pest issues. Apartments are clean and well maintained. Walls are thin but neighbors never raised any issues or concerns for me. No parties or theft concerns as well. Overall, I would easily choose to stay here again.

5/5/2021- Now 3 months later we are very happy living here. We feel safe and is a quiet apartment…read morecomplex. Landscape is professionally manicured. Common spaces are also cleaned and vaccumed regularly. Owner Tim contacted my wife and I personally and addressed our previous concerns. Pat the Property Manager was instrumental in making our living here wonderful. For the price, this apartment is by far one of the best we have seem. Beautiful landscaping-the grounds are nicely kept. Plenty of parking. No small kids/family living here- from what we can see. Buildings are well maintained. Common areas are inviting. Staff are friendly and helpful. Most the neighbors seemed friendly.

I have lived here for the last 9 months and have been nothing but extremely pleased with the way…read morethis property is managed. As an example, today they replaced my entire shower valve assembly due to water temperature fluctuations. They did this not just for me but for the entire property! I'm not used to that treatment at a complex. But here at Ashley Arms the tenants really do come first! I know that's hard to believe and I'd be the first to admit that. This is a quality property, people. If your looking for a great, safe place to live please give them a call.

From the owner: The staff of Ashley Arms Apartments takes pride in our excellent customer service, beautiful…read moregrounds and the carefree living our residents enjoy. Our newest addition to the property is our photovoltaic array with 520 solar panels on our roofs.

Was a place that did the job! The office​ was friendly and cared for our well being. The only…read morepart that can be better is renovations. Besides that, the apartment itself was cozy and gave that home feeling.

From the owner: Welcome to Van Deene Manor located in the heart of West Springfield. Our community offers a…read moretranquil escape from your busy everyday life while still walking distance to the town common, downtown restaurants and shops. You will find it easy to relax in our spacious one and two bedroom apartments with all utilities included. Whether you'Äôre looking for your family, you and your roommate, or just for yourself, you'Äôll find what you'Äôre looking for at Van Deene Manor. Finding your new apartment in West Springfield, Massachusetts, is simple when you rent with Van Deene Manor. Our affordable 1 & 2 bedroom apartments make choosing your new home at Van Deene Manor a breeze. Let our welcoming atmosphere put you at ease.Finding your new apartment in West Springfield, Massachusetts, is simple when you rent with Van Deene Manor. Our affordable 1 & 2 bedroom apartments make choosing your new home at Van Deene Manor a breeze.

The building is clean, staff works hard and fast, tenants are nice. Big airy apartments. The…read moreheating works. Management is professional. No complaints

Ames used to be a nice place to live. When I first moved in, I had to provide 3 letters of…read morerecommendation to even be considered. If any resident was ever caught disrespecting the building or other residents, they would promptly be removed. It was expensive, but It felt safe and secure and everyone was proud to be a resident. It was clean and neat and worth the money Issues started about 2 years ago when the property was sold and put under new management. The office staff seemed to stop caring about the way the residents acted or treated the building. Residents started leaving piles of dog poop and puke in the hallways and elevators (dogs aren't allowed), as well as cigarette ashes and butts, loogies, and any other messes they made. The washing machines and dryers rarely work (and they're expensive). The residents let their children run and scream up and down the halls. And they have loud fights with each other. I've reported my neighbor for domestic violence multiple times (which I got on camera) and nothing was done about it, even though my S.O. And I were required to sign anti-domestic violence paperwork to move in. The residents carve obscene messages and words on the inside of the elevators and pretty much anywhere else they can get their hands on. Myself as well as a few friends have had our cars keyed and broken into on multiple occasions. We were promised a secure parking lot and now it's anything but. I am afraid to walk from my car to my apartment alone at night. When we asked about the security cameras in the parking lot, we were told that they're fake and the only reason they'd ever put in real cameras would be for the safety of the building and not the safety of the residents or their belongings. On top of all of that, prices steadily increase on the apartments as the building and residents go downhill. Instead of spending money to install real cameras and working washing machines and dryers, they would rather put in new floors and furnish the lobby to create the illusion that this is a nice place. It's not. Don't be fooled. If you want to pay $1200 a month to feel unsafe, listen to children and fighting couples screaming at the top of their lungs, watch people take drug naps in the lobby and laundry rooms, and pay $50 trying to properly do laundry with a less than helpful office staff, be my guest. If not, I'd recommend finding somewhere different to reside.

Country Manor was one of the worst living experiences of my life. From inadequate office employees…read moresuch as the retiree Connie or Rebecca the new sales person and rent collector to constant police presence multiple raids in apartments or being blocked in as you are trying to get to work on multiple occasions incompacotated neighbors who have illegally parked. The parking situation is a free for all, my car was side swiped, packages went missing and there were constant bugs even a bat once in my neighbors apartment due to refusal to change screens or fix small holes in the wall. Country Manor has recently began to prey on young professional adults as rent is over priced, any call for service is pushed off, the emergency number does not answer even if there is a flood in your apartment. Upon move out we were billed for a light bulb and a loose cabinet door. I do feel bad for Tim the maintenance manager who always does his best. He is surrounded by inadequacy, laziness and people who couldn't careless they're charging 2k plus for low level living conditions. Stay away. 2 years was 2 years too long. Do yourself a a favor and stay away from country manor/aspen square as they believe they can do whatever and charge whatever without repercussions.

I have lived at Country Manor for 9 months. I am extremely happy with my apartment. I leased sight…read moreunseen and relocated from out of state. My pros outweigh my cons and are listed below. Pros (not in order of importance just so you can see there are more than the cons): 1- perfect size for 1 person and fur child. 2- quiet community ( meaning no loud parties or commotion outside). 3- Connie and Dan have been extremely helpful since I've moved in. 4- the location is great! Walking distance to a handful of places. There's several gas stations close by, a grocery store around the corner, banks, easy access to highways. 5- access to buildings is restricted 6- pet friendly (some restrictions, contact the office) 7- they have online portal for rent payments, work orders, and they have the ability to text you. They also use a phone and email communication to notify residents of things. (Resident events, neighborhood construction, snow removal, etc) 8- living room has a big window, so a lot of natural light. 9- optional storage available 10- nice layout if you like an open concept. 11- bedroom layout is great. The dual closets in the bedroom are nice. I still have a queen bed in my room and a very large dresser, bookcase and bench to sit on. 12- there are several options for storage in the apartment. You just have to get creative when setting up your home. I recommend bins, shelving units, and organizers. 13- my electric bill has never been over $34 and hot water and heat are included. Cons: 1- Parking can be limited and some people are not considerate and park in 2 spaces or outside the lines. 2- Washer and dryer are not in the apartment. Sometimes when using the building laundry people move my laundry to the top of the machines. Gross. Some additional information that does not bother me either way. My stove and dishwasher are the smaller size, which I knew I'd have before moving in. I am able to cook and bake with my normal sized dishes and cookware. The dishwasher is big enough for one person and is perfect. Let's just be honest with some information. It is community living, and some reviews I read before moving in complained of noise. I do hear my upstairs neighbor walking on occasion. But I understand it's an apartment and that does not prevent me from sleeping, relaxing, and enjoying my home. I can honestly say I have never heard my neighbor I share a living room wall with. I am in a 1 bedroom so I don't have a family above or beside me, which I'm sure can have a different outcome. But I am very happy with my home and where I live.

Do not bother with this place. Super unprofessional and rude staff, and the apartments are not at…read moreall what you see in the photos online - despite the name, THERE ARE NO LOFTS! I can't stress enough that this company is a complete scam.

I have lived here for almost 10 yrs and you have a lot of the stories here that are so out of this…read moreworld and incorrect, the hallways are cleaned daily, as for the dogs running around that on the dog owner not the property, as for packages being stolen, maybe the tenant should take the time to sign up for the lockers that are provided free of charge! As for the hollering at night.. well the complex is located on a main street with night clubs on the side street (Worthington st) and in front Student prince also does a lot of activities with out door concerts.. as for the homeless.. they are homeless not animals and when they hang around the property they are sent on their and security is around at night.. yes a Security guard makes rounds at night... So plz dont leave a review if your not gonna be honest with what you are stating..

Apartments are in a state of disrepair and maintainance and office staff are rude. They will not…read morefix or repair anything. The buildings are gross and unclean (stained carpets, dead bugs, dust, trash, etc.) and despite advertising that apartments have private balconies, they have been condemned for safety reasons for OVER A YEAR. They will post notices to the fronts of the buildings about how proud they are of themselves for paving the parking lot (been going on for over five months now, constant, daily construction noise) while raising your rent and providing you with less.

We rented for two months this summer, and will be back in 2018. Excellent communication from…read moreJacqui and the condo office, very professional all around. Beautiful, clean, spacious condos. Photos are accurate. Very convenient location. Friendly people who live here. Pat A

I had a wonderful experience with Corporate Housing of Western Massachusetts. I needed a quick…read moreturnaround on a housing request for a Travel nurse and they exceeded my expectations. Jacqui Wise handled my request without issue and was able to provide my employee with exceptional accommodations at an incredibly low rate. The sign up process was simple and effortless and within hours the process was complete. A truly refreshing experience that I whole heartedly endorse -MSG Staffing Worcester MA