I knew this was the place I wanted to be once I met Hannah from the front office. She was such an…read moreamazing help to myself and my husband. She let me see multiple units in addition to providing extra storage options for us and our growing family. She also gave me a rundown of the area and tips to help us live comfortably in the area. She is very patient and detail oriented to our complex search and wanted to make sure I recommend you give her a call if your looking for a nice clean apartment in Chicopee. Don't forget the heat and hot water is free here! That helps out tremendously around this time of year!

Went for a viewing this place has best apartments I've seen in massread more

l lived in an apartment at Beacon Square, for nearly a year and a half. And I say, STAY AWAY FROM…read moreTHIS Place!! They are absolute crooks. The property has sort of a tacky, 1970s ambiance. The small studios are carpeted, and come with A/C, a tiny kitchen, and a bathroom. I only moved here, because I was in a pinch, and needed to find a place fast, that was in my price range. The rents they charge, are too much for what you get. An unfurnished studio, starts at $675. Their furnished studios, start at $745. So rent prices, are ridiculous, for studio apts.! They say that they pay for heat, water, and Cable. Keep in mind, that Cable with the local carrier, which is Charter, is only about $6.00 a month. And they have a clever scam, when it comes to their heating practices. First of all, they place a locked barrier over their thermostats in the apts. That way, the tenants can't adjust them. Then they have their thermostats rigged, so that they always show that they're set at 78 degrees, even when you have the A/C on full-blast in the summer. That way, if the tenant should complain to the housing authority, then the landlord can just say 'well, we keep the thermostat set at 78 degrees'. So, because of their heating scam, the tenants end-up having to use space-heaters all winter to keep warm. And this will drive your electricity bills up sky-high! And Beacon Square apts., do NOT pay for the electricity bills for their tenants. Then, they'll tell the tenants that someone will enter their units for repairs, inspections, etc., and then no one shows up. Or if they do, they won't during the legally required business hours. Once, their doofus maintenance guy came banging on my door, before 8AM, to let in some window installers. Also, many times they'll give a tenant notice that someone will enter their units, but then they don't specify a day or time. Once, we had to hang around our apts for 5 straight days, to wait for window installers, since they didn't specify a day or time that they'd enter our units! Then, there's the middle-of-nowhere location of Beacon Square apts. Bus service is practically non-existent in this area, and Chicopee has no cab companies. So if you have no car, DON'T LIVE HERE! I was waiting 2, 3 or even 4 hours for cabs on a regular basis, just to go shopping. That's because I had to resort to calling a cab company located in Springfield, just to get around. And Beacon Square had to regularly bribe tenants to move-in, and/or sign a year's lease. This gives you some idea, as to how desperate they are, for long-term tenants. Don't let them do this to you. Just to emphasis how crooked this complex is, they trumped-up over $500 in bogus,, unsubstantiated 'charges", after I moved out. So when I say that they're sleazy crooks, I know what I'm talking about!

Great apartment complex and great people. The front office is great and Rachel has been so helpful…read morethroughout my time here. A great experience!

Deep potholes at Entrance to community! Can do severe damage to cars! 10-12 inches deep…read more Irresponsible to let these get this deep! Why are residents allowing this? There is no warming by way od signs, hazard cones etc! Both holes line up perfectly with both front wheels!!!!! BEWARE

This is the best neighborhood around. Is a place where a young professional will feel comfortable…read more Close to North Hampton, Mt Tom and not far from Springfield. Apartments are very nice and well kept. Worth the price.

I have lived here for the last 9 months and have been nothing but extremely pleased with the way…read morethis property is managed. As an example, today they replaced my entire shower valve assembly due to water temperature fluctuations. They did this not just for me but for the entire property! I'm not used to that treatment at a complex. But here at Ashley Arms the tenants really do come first! I know that's hard to believe and I'd be the first to admit that. This is a quality property, people. If your looking for a great, safe place to live please give them a call.

From the owner: The staff of Ashley Arms Apartments takes pride in our excellent customer service, beautiful…read moregrounds and the carefree living our residents enjoy. Our newest addition to the property is our photovoltaic array with 520 solar panels on our roofs.

This is the best place to live! Nicole, the property manager is awesome. It's in a very convenient…read morelocation. The neighborhood and neighbor's are awesome. The place is outstanding. I love it here. This is the place to live.

This is what I've been looking for. I searched for apartments for quite a while. I wasn't in any…read morerush to move, so I wanted to be sure I didn't settle. After coming here, I knew my search was over. The staff is incredibly friendly & helpful, and the apartment is perfect for me. I'm actually not ashamed to have people come over. Two thumbs up in my book!

I have been a model tenant at Chicopee Village since 1997 and have kept my apartment in pristine…read morecondition, out of all the years I have lived here the only management company that cared a little was WINN Management. After the place was sold things went downhill. Gone are the days of a competent maintenance staff and management that actually values and listens to the tenants that have tried to make Chicopee Village a good community, instead we have management that couldn't care less about tenant issues. The number one objective is to collect rent on time and make sure cars have a sticker to be in the parking lot, everything else is up in the air and they simply don't care. In the 20 years going on 21 I have lived here they have done very little to my apartment. My unit has never been painted, the hardwood floors are dull and lackluster after 20+ years, the cheap cabinets are peeling and the shelves held up by empty spaghetti jars and will buckle any day now, they refuse to swap the ancient energy hogging Air conditioners unless they stop working or you move out leading to high electric bills, The apartments are not insulated and in the winter heat escapes as soon as the blower turns off. The appliances in my unit while working have 20+ years of wear and tear on them and thus my refrigerator door is rusted on the bottom corner, The stove looks somewhat decent because I scrub it down but the oven drawer is heavily corroded, burners turn on when they want, The oven light bursted 13 years ago and has never been replaced, The clock is faded, the knobs have faded, The range hood above is all chipped and worn and a nice patina of yellow after so many years filtering food vapors. The walls are paper thin so expect to hear everything your neighbors and their kids do just like they were in your apartment. I requested grab bars after a slipped disk surgery and was told by management they could not be approved and weren't necessary, The trash piles up all the time and they expect you to take it back home or charge you a fee if you leave it outside the 1 dumpster for 300 units ( I was charged $50 for leaving 1 bag outside ($100 now) after my surgery which they knew I had because the area was overflowed and I couldn't get to the compactor door. They don't keep up with pest control only calling in someone when you report an issue and if they feel like it they will send someone, The office staff has a huge turnaround rate so expect a new disgruntled face every month when you bring in the rent. I pray I can leave this place soon since I feel I am not valued at all here, You would think that if they have someone that has lived here so long with a good tenant record and they see I love to take care of my unit that they would bend over backwards to accommodate a simple request such as a new stove or offer to fix my unit after 20+ years but I won't hold my breath.