I knew this was the place I wanted to be once I met Hannah from the front office. She was such an…read moreamazing help to myself and my husband. She let me see multiple units in addition to providing extra storage options for us and our growing family. She also gave me a rundown of the area and tips to help us live comfortably in the area. She is very patient and detail oriented to our complex search and wanted to make sure I recommend you give her a call if your looking for a nice clean apartment in Chicopee. Don't forget the heat and hot water is free here! That helps out tremendously around this time of year!

Went for a viewing this place has best apartments I've seen in massread more

Deep potholes at Entrance to community! Can do severe damage to cars! 10-12 inches deep…read more Irresponsible to let these get this deep! Why are residents allowing this? There is no warming by way od signs, hazard cones etc! Both holes line up perfectly with both front wheels!!!!! BEWARE

This is the best neighborhood around. Is a place where a young professional will feel comfortable…read more Close to North Hampton, Mt Tom and not far from Springfield. Apartments are very nice and well kept. Worth the price.

I have lived here for the last 9 months and have been nothing but extremely pleased with the way…read morethis property is managed. As an example, today they replaced my entire shower valve assembly due to water temperature fluctuations. They did this not just for me but for the entire property! I'm not used to that treatment at a complex. But here at Ashley Arms the tenants really do come first! I know that's hard to believe and I'd be the first to admit that. This is a quality property, people. If your looking for a great, safe place to live please give them a call.

From the owner: The staff of Ashley Arms Apartments takes pride in our excellent customer service, beautiful…read moregrounds and the carefree living our residents enjoy. Our newest addition to the property is our photovoltaic array with 520 solar panels on our roofs.

The building is clean, staff works hard and fast, tenants are nice. Big airy apartments. The…read moreheating works. Management is professional. No complaints

Ames used to be a nice place to live. When I first moved in, I had to provide 3 letters of…read morerecommendation to even be considered. If any resident was ever caught disrespecting the building or other residents, they would promptly be removed. It was expensive, but It felt safe and secure and everyone was proud to be a resident. It was clean and neat and worth the money Issues started about 2 years ago when the property was sold and put under new management. The office staff seemed to stop caring about the way the residents acted or treated the building. Residents started leaving piles of dog poop and puke in the hallways and elevators (dogs aren't allowed), as well as cigarette ashes and butts, loogies, and any other messes they made. The washing machines and dryers rarely work (and they're expensive). The residents let their children run and scream up and down the halls. And they have loud fights with each other. I've reported my neighbor for domestic violence multiple times (which I got on camera) and nothing was done about it, even though my S.O. And I were required to sign anti-domestic violence paperwork to move in. The residents carve obscene messages and words on the inside of the elevators and pretty much anywhere else they can get their hands on. Myself as well as a few friends have had our cars keyed and broken into on multiple occasions. We were promised a secure parking lot and now it's anything but. I am afraid to walk from my car to my apartment alone at night. When we asked about the security cameras in the parking lot, we were told that they're fake and the only reason they'd ever put in real cameras would be for the safety of the building and not the safety of the residents or their belongings. On top of all of that, prices steadily increase on the apartments as the building and residents go downhill. Instead of spending money to install real cameras and working washing machines and dryers, they would rather put in new floors and furnish the lobby to create the illusion that this is a nice place. It's not. Don't be fooled. If you want to pay $1200 a month to feel unsafe, listen to children and fighting couples screaming at the top of their lungs, watch people take drug naps in the lobby and laundry rooms, and pay $50 trying to properly do laundry with a less than helpful office staff, be my guest. If not, I'd recommend finding somewhere different to reside.

This is the best place to live! Nicole, the property manager is awesome. It's in a very convenient…read morelocation. The neighborhood and neighbor's are awesome. The place is outstanding. I love it here. This is the place to live.

This is what I've been looking for. I searched for apartments for quite a while. I wasn't in any…read morerush to move, so I wanted to be sure I didn't settle. After coming here, I knew my search was over. The staff is incredibly friendly & helpful, and the apartment is perfect for me. I'm actually not ashamed to have people come over. Two thumbs up in my book!

I have been a model tenant at Chicopee Village since 1997 and have kept my apartment in pristine…read morecondition, out of all the years I have lived here the only management company that cared a little was WINN Management. After the place was sold things went downhill. Gone are the days of a competent maintenance staff and management that actually values and listens to the tenants that have tried to make Chicopee Village a good community, instead we have management that couldn't care less about tenant issues. The number one objective is to collect rent on time and make sure cars have a sticker to be in the parking lot, everything else is up in the air and they simply don't care. In the 20 years going on 21 I have lived here they have done very little to my apartment. My unit has never been painted, the hardwood floors are dull and lackluster after 20+ years, the cheap cabinets are peeling and the shelves held up by empty spaghetti jars and will buckle any day now, they refuse to swap the ancient energy hogging Air conditioners unless they stop working or you move out leading to high electric bills, The apartments are not insulated and in the winter heat escapes as soon as the blower turns off. The appliances in my unit while working have 20+ years of wear and tear on them and thus my refrigerator door is rusted on the bottom corner, The stove looks somewhat decent because I scrub it down but the oven drawer is heavily corroded, burners turn on when they want, The oven light bursted 13 years ago and has never been replaced, The clock is faded, the knobs have faded, The range hood above is all chipped and worn and a nice patina of yellow after so many years filtering food vapors. The walls are paper thin so expect to hear everything your neighbors and their kids do just like they were in your apartment. I requested grab bars after a slipped disk surgery and was told by management they could not be approved and weren't necessary, The trash piles up all the time and they expect you to take it back home or charge you a fee if you leave it outside the 1 dumpster for 300 units ( I was charged $50 for leaving 1 bag outside ($100 now) after my surgery which they knew I had because the area was overflowed and I couldn't get to the compactor door. They don't keep up with pest control only calling in someone when you report an issue and if they feel like it they will send someone, The office staff has a huge turnaround rate so expect a new disgruntled face every month when you bring in the rent. I pray I can leave this place soon since I feel I am not valued at all here, You would think that if they have someone that has lived here so long with a good tenant record and they see I love to take care of my unit that they would bend over backwards to accommodate a simple request such as a new stove or offer to fix my unit after 20+ years but I won't hold my breath.