Buyer beware - Just a fair warning about the application process. Security deposit - $500 - is…read morereportedly only refundable for 72 hours- even if the unit you are applying for isn't available to be viewed. It's not mentioned in the welcome letter or paperwork but it's briefly mentioned in an email. My sister reserved a unit on 3/3 for a 5/1 move in. The desired unit wasn't available to be viewed but we reserved to avoid missing out. Situation changed and we let them know on 3/10 that we would not be taking the unit. They refused to refund the deposit citing the email they sent as their official policy. Shady business practice - vague to say the least, very deceptive. Reported to the AGs office for what it's worth.

Devonshire as a place to live it very beautiful (it can be maintained better . The staff in the…read moremain office is the problem. Very rude , they talk about tenants & Employees personal life. She is very dismissive & extremely disrespectful towards everyone.. she like to make the tenants wait for repairs only because she doesn't like them . They (she) has unappropriate conversations with her employees.. her turnover on employees is outrageous. 13 maintenance guys in less than two years. The property Would be worth the money if the staff was more professional & pleasant . They need a whole new office staff .

I knew this was the place I wanted to be once I met Hannah from the front office. She was such an…read moreamazing help to myself and my husband. She let me see multiple units in addition to providing extra storage options for us and our growing family. She also gave me a rundown of the area and tips to help us live comfortably in the area. She is very patient and detail oriented to our complex search and wanted to make sure I recommend you give her a call if your looking for a nice clean apartment in Chicopee. Don't forget the heat and hot water is free here! That helps out tremendously around this time of year!

Went for a viewing this place has best apartments I've seen in massread more

Definitely a hidden gem in Holyoke. These are nice condos up on the side of Mt. Tom. You won't…read morefind them unless you go looking for them. I lived there for a couple of years and found them to be very reasonably priced. They were all quite spacious (even the 1 bedroom) due to nice, open floor plans and my apartment had a nice gardening area right outside the back door. You can go hiking and running all over Mt Tom from here which is nice too. Crime was absolutely not a problem. I noticed that the police patrolled very regularly which was nice and I never had nor heard of anyone having any problems. The walls are pretty thick in this quiet complex and I rarely heard anything from my neighbors even when they had a party. They only trouble we ever heard of was reports of bobcats and bears occasionally coming around. Not a total surprise since these are totally in the woods. Also, our electric bills were pretty low due to the good insulation and Holyoke's low utility prices compared to the neighboring towns. Overall, a peaceful reasonably priced place where you are close to nature, but have good access to the highway and Northampton.

I had a very bad experience with with Castle Hill Apartment. First of all to be honest l will talk…read moreabout the advantages which are: -Nice location -Nice neighborhood The disadvantages: -No privacy at all, you will feel that you are living with your neighbor and the opposite because the walls are very thin and you will hear noise if you walk because the floors were not well done and making a loud noise -Utilities especially the heat is around 140$/month in winter and AC around the same amount in summer -The landlord is very difficult to deal with. I had a small fire in the kitchen which damaged the stove keys and caused a small damage to the bottom of one cabinet and he charged me 4465.90$. -The car insurance is very high because the area is categorized as high risk area. -If you have environmental allergy i do not advice you to rent there because of the bad quality carpet and the old heat and AC ducts although i hired a company to clean the ducts but i continued to suffer.

The building is clean, staff works hard and fast, tenants are nice. Big airy apartments. The…read moreheating works. Management is professional. No complaints

Ames used to be a nice place to live. When I first moved in, I had to provide 3 letters of…read morerecommendation to even be considered. If any resident was ever caught disrespecting the building or other residents, they would promptly be removed. It was expensive, but It felt safe and secure and everyone was proud to be a resident. It was clean and neat and worth the money Issues started about 2 years ago when the property was sold and put under new management. The office staff seemed to stop caring about the way the residents acted or treated the building. Residents started leaving piles of dog poop and puke in the hallways and elevators (dogs aren't allowed), as well as cigarette ashes and butts, loogies, and any other messes they made. The washing machines and dryers rarely work (and they're expensive). The residents let their children run and scream up and down the halls. And they have loud fights with each other. I've reported my neighbor for domestic violence multiple times (which I got on camera) and nothing was done about it, even though my S.O. And I were required to sign anti-domestic violence paperwork to move in. The residents carve obscene messages and words on the inside of the elevators and pretty much anywhere else they can get their hands on. Myself as well as a few friends have had our cars keyed and broken into on multiple occasions. We were promised a secure parking lot and now it's anything but. I am afraid to walk from my car to my apartment alone at night. When we asked about the security cameras in the parking lot, we were told that they're fake and the only reason they'd ever put in real cameras would be for the safety of the building and not the safety of the residents or their belongings. On top of all of that, prices steadily increase on the apartments as the building and residents go downhill. Instead of spending money to install real cameras and working washing machines and dryers, they would rather put in new floors and furnish the lobby to create the illusion that this is a nice place. It's not. Don't be fooled. If you want to pay $1200 a month to feel unsafe, listen to children and fighting couples screaming at the top of their lungs, watch people take drug naps in the lobby and laundry rooms, and pay $50 trying to properly do laundry with a less than helpful office staff, be my guest. If not, I'd recommend finding somewhere different to reside.

Hired Witman to do leasing and maintenance for my rental property. Timely repairs and lets me not…read morehave to think about collecting rent so I can focus on other things, love it! And they've got the best pricing for the quality I could find in Massachusetts.

Employees are thugs. Non responsive management that can't be bothered, if you don't care either…read morethis is will be a good fit

I have lived here for the last 9 months and have been nothing but extremely pleased with the way…read morethis property is managed. As an example, today they replaced my entire shower valve assembly due to water temperature fluctuations. They did this not just for me but for the entire property! I'm not used to that treatment at a complex. But here at Ashley Arms the tenants really do come first! I know that's hard to believe and I'd be the first to admit that. This is a quality property, people. If your looking for a great, safe place to live please give them a call.

From the owner: The staff of Ashley Arms Apartments takes pride in our excellent customer service, beautiful…read moregrounds and the carefree living our residents enjoy. Our newest addition to the property is our photovoltaic array with 520 solar panels on our roofs.

this team is amazing. they were able to get my properties posted right away, and we were able to…read moreget tenants in, in a very short window. There us always someone available to talk to and when it comes to emergencies or repairs they waste no time to get things going again.

David was easy to work with, responsive, friendly, and approachable! I look forward to doing more…read morebusiness together in the future.

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I have been a renter for a couple of years in West Springfield. Any issues that have come up are…read moretaken care of quickly. I just have to send Ralph a text message and he responds in a timely manner and any repairs are taken care of also in a timely manner. He always makes sure that the everything is cleaned up before he leaves your home. Ralph is a very caring person when it comes to tenants and always has a smile going on. He's also a very trustworthy person who you can trust being in your home when you're not there if there's any issues that arise. Ralph is a great asset to Knight Associates.