Building and vehicles were damaged by children living there. Like living in a dorm with notices in…read moreyour door weekly about people who shouldn't be on the property with pictures and to call the police. Picture of someone stealing bikes. Grounds covered in cigarette butts (suppose to be no smoking in the building and with 40 ft). Management is rude and lacks empathy. They can fine you for not breaking down your boxes but cannot manage to see who hit your car or who is smoking on the cameras. Way over priced for the space. Really the worst place I have ever rented. Kids pulling fire alarms, damaging cars, property, and their language is horrible and they are not even teens, yet. Sarah Warren the manager for 17 years just left so maybe they would get someone with proper management who can communicate properly.

Mill Valley has been a nice place to live. There is a nice mix of families and students, with no…read morereal noise complaints. Maintenance is quick to respond to issues, and the rental office does a great job giving information both digitally and via notices placed in the doors every week or so. The addition of the Amazon Hub has been nice, as I am no longer worried about the security of my packages. The complex sits just down a street from a bus stop and electric rideshare bikes, making it convenient to get around town. The gym is great for its size, and usually not too busy. Having the heat paid for in the rent makes this place a great value.

All of their buildings smell moldy and there is definitely black mold within the structure as you…read morecan smell a strong mold smell. But all of the black mold is not visible and covered up, which is what they tried to do to the black mold infected bathroom vanity in my unit until I contacted the health inspector to confirm that Northland Investment Corporation was indeed gaslighting me. Most of my neighbors were druggies. My apartment smelled like cigarettes mixed with weed mixed with different types of drugs most of the time. Northland Investment Corporation, the company that manages this place, are very friendly and relaxed towards the druggies in their apartment complexes and don't have a welcoming policy towards non-smokers and those who don't do drugs. If you don't smoke nor do drugs, don't live here as you will have smoke and various drug odors in your apartment all the time. They have the same problem at Cliffside. Also at both Cliffside and Boulders, they make you sign a disclosure saying that there might be asbestos in your unit. But there's holes in the drywall, the popcorn ceiling sometimes falls off a bit, and if you ask if there's asbestos in the drywall and the popcorn ceiling then they say they can't tell you for sure if you've been exposed to asbestos or not. If you're concerned about your health then avoid Northland Investment Corporation. The Regional Manager Peg called me about my Google review and was extremely rude and it. UPDATE: All the laundry machines here are either broken for half of the time or all broken. The laundry machines in my quad are all broken and my soggy clothes are just sitting there. Mellissa, the manager here, does not care about the well-being of residents at all. They just try to save money for everything, which brings the residents a lot of inconvenience. UPDATE: Despite numerous requests to fix/replace the washers, they remain broken. Also, there is NO HEAT in negative Fahrenheit degrees temperature. Obviously the heat breaks down and residents are left without any heat in the winter, while maintenance is slow to fix it and you're left in the dead of the night when it's -6 degrees outside with no heat. DO NOT LIVE HERE IF YOU WANT WORKING HEAT IN THE WINTER.

Today something unbelievable happened. The alarm in our apartment started making a loud, prolonged…read morebeeping sound--even though there was no smoke or fire. It was unbearable. I immediately reported the issue to the office with the front desk, but she seemed unfazed. She said she had already contacted maintenance and that we just had to wait. I explained that the noise was intolerable and stayed out of the apartment for nearly an hour, expecting it to be resolved. When nothing happened, I went back to the office and insisted I would not leave until a service person came. The front desk only repeated that she had communicated with maintenance, without treating the matter as urgent. I stressed that it was not something people could live with and that fixing it would probably take less than five minutes. Still, she showed no concern. Out of options, I asked if I should call 911. She dismissed it as not an emergency, but I called anyway. The fire station came, and they resolved the problem immediately. This is not the first time management has failed to act quickly. Previously, when our fridge broke, it took a week to replace, and we lost a month's worth of groceries. It is clear that the real problem is not just broken appliances, but their inability to identify and prioritize urgent matters.

My wife and I lived here for three years and overall really enjoyed our stay. Cate and Heidi in the…read moreoffice are terrific and very attentive to our needs. Maintenance resolves problems promptly, including a roach infestation that we had that was eliminated within a few months. The rent is affordable and includes electric and water. It's relatively quiet even though there seem to be a decent number of students. Great place to live especially for grad students or a family.

As apartments go, these aren't too bad. They have several units from single bedroom to up to three…read morebedroom with two bathrooms. This review is based on a three bedroom, two bath unit. Apartments come with electric, AC, cable access, and it's right on a main bus route. Distance to Umass is about 3 miles. The units are usually two story and no one lives above you. It i generally a quiet place and is family oriented. The service here is very good but don't bring your pets as they are prohibited by the animal police. Our unit was in the back and on the end. Parking was easy either in the back or front. We lived here for two years before we moved and never had any real problems.

Lived here for 5 years. Spacious living room, kitchen and bedroom. Hard wooden floor. Great…read morelocation close to every where. Best maintenance ever seen. More expensive than the other apartments in the neighborhood, but it's worth it.

Aspen is consistently friendly and really make an effort to make sure your living experience is…read moregreat.The team/manager is very quick to respond to service requests. The entire experience has been very inclusive, resident events are so fun and an above and beyond experience from staff running the property!! For the location, convenience of the process, price, and experience I couldn't have lucked out with a better apartment situation.

I love living at Aspen Chase! They made it super easy to apply and move in. Location is great and…read morehaving utilities included is sooo nice!

Overall my experience here was not good. The management was rude and unresponsive throughout, and…read morethey do not treat their residents well for the most part. I would honestly not recommend living here- When it comes to getting your deposit back after moving out they can be especially difficult. Would not ever consider living there again I do not support their business, and would sincerely discourage anyone from having to deal with the unreliable, dismissive and disrespectful nature of Alpine Commons Apartments in Amherst Ma. Read more: http://www.apartmentratings.com/rate/MA-Amherst-Alpine-Commons-Apartments-1698951.html#ixzz2Z8bOl5ts

I would recommend any college student looking for off-campus housing to consider Alpine Commons…read more Utilities are paid for, and you are only responsible for paying rent. In addition, the office staff is very helpful when you need help or assistance with anything. All in all, living in Alpine Commons for the past two years has been a great experience, and I would recommend this place to anyone in the Amherst area.

So far, everything has been going pretty smooth! They have gotten back to me in a timely manner and…read morehave been really nice every time. The application process was really easy and quick! Just waiting for a reply now to obtain my keys!

Set up an appointment, took a look at some place, found one we liked and that was it. Incredibly…read moreefficient Realtor who keeps in contact over email and relays instructions masterfully. Thank you for your services!