Lived here the past year and there was a lot to like. While the rent was expensive, it was by far…read morethe nicest apartment we've lived in. Everything was very clean upon move in, and the neighbors were all very friendly. I have nothing but good things to say about the staff as well. The property managers were friendly, responsive, and fixed the few technical issues we had on our side. I was also very impressed with the maintenance staff. We had to put in an emergency maintenance request at one point, and the staff was there within an hour. The whole issue was resolved that weekend. If the rent doesn't scare you away, I would say anyone would be more than happy here. And downtown Northampton was great to have so close by.

This place is horrible. They just raised our rent by 25% - an increase of $500 per month. All of…read morethis after leasing us an apartment where you have to pay hundreds of dollars extra a year for AC units (not central air), the garbage piles up by the dumpsters, the raccoons and skunks eating the garbage sit outside your apartment door all night, the all of the rooms in the unit don't have installed light fixtures, the cabinets in the kitchen fall apart, the paint chips off the walls (note: they refer to the apartments as "luxury"), and on top of it all the man who crushes the garbage tells you every time you walk your dog that he owns a fighting dog that could "kill your dog." What even? They pay someone who threatens your pet? This apartment complex used to be full of families, quiet, and the rent was reasonable. My neighbors and I are quickly moving out - you see good families leaving every day. Even if you are willing to pay an exorbitant amount of money for rent, know that the apartments marked luxury are just "lipstick on a pig," the crappy structure just being given a fresh coat of paint (that chips).

I knew this was the place I wanted to be once I met Hannah from the front office. She was such an…read moreamazing help to myself and my husband. She let me see multiple units in addition to providing extra storage options for us and our growing family. She also gave me a rundown of the area and tips to help us live comfortably in the area. She is very patient and detail oriented to our complex search and wanted to make sure I recommend you give her a call if your looking for a nice clean apartment in Chicopee. Don't forget the heat and hot water is free here! That helps out tremendously around this time of year!

Went for a viewing this place has best apartments I've seen in massread more

This is the best place to live! Nicole, the property manager is awesome. It's in a very convenient…read morelocation. The neighborhood and neighbor's are awesome. The place is outstanding. I love it here. This is the place to live.

This is what I've been looking for. I searched for apartments for quite a while. I wasn't in any…read morerush to move, so I wanted to be sure I didn't settle. After coming here, I knew my search was over. The staff is incredibly friendly & helpful, and the apartment is perfect for me. I'm actually not ashamed to have people come over. Two thumbs up in my book!

Deep potholes at Entrance to community! Can do severe damage to cars! 10-12 inches deep…read more Irresponsible to let these get this deep! Why are residents allowing this? There is no warming by way od signs, hazard cones etc! Both holes line up perfectly with both front wheels!!!!! BEWARE

This is the best neighborhood around. Is a place where a young professional will feel comfortable…read more Close to North Hampton, Mt Tom and not far from Springfield. Apartments are very nice and well kept. Worth the price.

my brief stay here at the "House of Horrors," as my friends and family refer to it, I have been…read morephysically assaulted for no reason, I have had my apartment broken into on multiple occasions (with items stolen), I have had crackheads try to break into my apartment and harass me VIA the buzzer system looking for their crack which was distributed to them by the former resident of my apartment that used to reside in my apartment but moved across the street to avoid some of his customers, and has continued his crack dealing (again, the landlord does nothing) I have almost had my skull cracked open by the first-floor tenant that has been institutionalized against her will over ten times due to her violent behavior, I have developed asthma due to CONSTANT smoking in this "no- smoking" building, I have had homeless people get keys to my home without any explanation OR resolution from the landlord; I have caught (on multiple occasions) the property manager taking pictures of the door of my apartment with no apparent reason for being anywhere near my door; I have watched the maintenance people "clean" by sweeping a rug.., and the cherry on top has been the construction that started in the backyard (the former selling point for me), the knowledge of a construction happening was withheld from me until it began to, and the whores to the state *CHR reality * got a nice payout from the city coming in, tearing down every tree in the backyard making it essentially just dirt with Trash on it, and making a "bike path." that still hasn't been made... Over a year after, I've been stuck in this hell hole. I was lied to about the location of the trash and the laundry location before moving in. The hallway is always dirty and smells like smoke, crack smoke, cigarette smoke, weed smoke, 24/7, and you can bet that you'll be woken up at the ass crack of dawn by the "construction" in the backyard, but Don't worry, it's only every day from 7 AM-4 PM ;) oh! And Dont bother trying to open up your window to save yourself from the smell of smoke; the backyard smells like feet and more cigarette smoke now that there's no grass to absorb the scent of the People who live here... And Don't fool yourself into thinking the landlord or the health department will do anything to stop any of this; they won't. Lots of people are paid off, so this place can continue to be a hell hole. Definitely stay the fuck away if you know what is good for you!

I have been here ten plus years and am a lifetime resident of Westfield I have seen nothing of…read moreviolence or drug dealing and ask for that very dirty post to be removed. I have never had more space for an apartment and the ventilation and odors are fine. Whatever crusade the one star reviewer is on should stop doing that words for cheap thrills stuff. This isn't a bad movie.

Great property management company in the area if you're looking for a home away from home for your…read morecollege kid. They're all very professional to deal with and they care about their tenants. They value you as a person not just as a tenant. My child and roommates absolutely enjoyed their stay in their apartment. They also have the best maintenance crew. I strongly recommend them to anyone looking for a rental property in the area!

I bought my condo in 2009. Mine was the second to go up, and I put $1000.00 on it the minute I…read morewalked in. Best purchase I ever made, aside from the condo I owned in Staten Island, NY. It's a quiet neighborhood and it's very pleasant to live here. My neighbors are friendly and easy to talk to. I looked at many other condos, in Amherst, Belchertown, Hadley, etc. But they didn't give me that I want to move in here aright away, but this one, Jacob's Edge Condominums just called to me as soon as I walked in the door. I'm in a duplex, we also have triplexes and four free standing homes that came much later. I watched the property grow from an empty lot. It's spacious and I have my own 2 car garage and driveway as does everyone else. Any work done inside my condo, is done by people I done business with before, the costs for the work I have done is reasonable, if not, I get other's opinions as to who to hire. I don't put up with disgruntled and obnoxious people, who do lousy work and charge too much for nothing.

Liars and thieves. All their condominiums are cookie cutters of a home in Holyoke. Their condos are…read morenot warm or cozy but instead cold as ice just like the hearts of the people who work for them. I did work for them and they never paid me so this is a red flag in my opinion. Don't purchase a home from someone who treats others so poorly and doesn't pay their bills.

Let me start off by saying if I could give a no star I would. Their property manager is a racist…read morethey didn't have to say it directly but I wasnt born yesterday and can read threw the lines. I got approved twice one time with rent being 1500 next 1800. They will steal your deposits like people have time to just give up $100. Hard earned money stolen because we didnt accept their offer. im pretty sure you can tell I'm frustrated I NEVER write but this was a slap in the face.

Love my apartment at The Willows! Perfect location, grounds are well kept, maintenance is great and…read morethe office manager Bobbie is always professional and helps with anything I've needed!