I read the reviews before visiting & decided to reserve judgment because the location is very…read moreconvenient yet set back from road. The apartments are spacious and nicely remodeled. I especially like the private porch. My advice to anyone considering Fox Hill is to see for yourself and talk to neighbors & ignore what seem to be reviews from former tenants who had other issues.

I had a great time living in my unit for 2 years. You can't get anything close to this or as nice…read morein the Boston area. I believe my rent to start was $1150 and the second year it was $1255 for a 1 bedroom. It was quiet during my first year but this year it got louder with more small kids moving in and dogs. The grounds are kept very clean and management lets everyone know when cars need to be moved for plowing, when grass is being treated, when unauthorized non- residents are violating the pool, and on occasion theft. There's assigned parking however, the second yr the newer residents starting parking in my spot a lot and causing me to have dents on my passenger door. The laundry rooms could be a lot better. There's constantly dog hairs/fur in the machines, yuck! However there is a way through an app to alert the company when a machine is malfunctioning which happened sometimes and I swear it's because of all the dog hairs clogging up the system. Unfortunately there is only 2 spots to reload the balance on your laundry card. I had suggested multiple times that all the laundry rooms should be able to have a reload card system. My first year there was an ice cream truck that would come every Friday but the second year that disappeared. Both summers the pool opened up late well after Memorial Day and 4th of July. Then the pool would close early for the season so if you're lucky you might get 6 weeks out of it. The BBQ area is only available on the other side of the complex so bring a Wagon or drive to the BBQ area but then you'll have to travel back to your unit away to use the rest room. Hardly no one uses the basketball court or tennis court and maybe they should consider converting those into BBQ areas as well. The CONS: There are hidden fees and they rush you out the unit even if you tell them you're buying a house and need a few more days or weeks, nope they don't give a damn. They offer to hike your rent up $400, from $1255 to $1600 for no reason. It's not like you're asking for extra square footage. Your lease ends you better find a safe place to sleep in your car or secure an AirBnB.

I lived at Park street manor for 3 years (mid 2021-2024). Annette (office manager) is wonderful and…read moredoes her job thoroughly. She is easily approachable and goes out of her way to help you. I had several experiences with office managers in other apartments who outright decline certain requests like keeping a delivered package/documents safe while you are traveling or when moved out. But, Annette helps you out with everything (maintainence and non maintainence stuff). Also, you can easily reach out to her via email or texts and she always responds right away. Coming to maintainence issues, I hardly had any during my 3 year stay. If you are someone who cooks often like me, food needs to be in the cabinets or refrigerator but no pest issues. Apartments are clean and well maintained. Walls are thin but neighbors never raised any issues or concerns for me. No parties or theft concerns as well. Overall, I would easily choose to stay here again.

5/5/2021- Now 3 months later we are very happy living here. We feel safe and is a quiet apartment…read morecomplex. Landscape is professionally manicured. Common spaces are also cleaned and vaccumed regularly. Owner Tim contacted my wife and I personally and addressed our previous concerns. Pat the Property Manager was instrumental in making our living here wonderful. For the price, this apartment is by far one of the best we have seem. Beautiful landscaping-the grounds are nicely kept. Plenty of parking. No small kids/family living here- from what we can see. Buildings are well maintained. Common areas are inviting. Staff are friendly and helpful. Most the neighbors seemed friendly.

my brief stay here at the "House of Horrors," as my friends and family refer to it, I have been…read morephysically assaulted for no reason, I have had my apartment broken into on multiple occasions (with items stolen), I have had crackheads try to break into my apartment and harass me VIA the buzzer system looking for their crack which was distributed to them by the former resident of my apartment that used to reside in my apartment but moved across the street to avoid some of his customers, and has continued his crack dealing (again, the landlord does nothing) I have almost had my skull cracked open by the first-floor tenant that has been institutionalized against her will over ten times due to her violent behavior, I have developed asthma due to CONSTANT smoking in this "no- smoking" building, I have had homeless people get keys to my home without any explanation OR resolution from the landlord; I have caught (on multiple occasions) the property manager taking pictures of the door of my apartment with no apparent reason for being anywhere near my door; I have watched the maintenance people "clean" by sweeping a rug.., and the cherry on top has been the construction that started in the backyard (the former selling point for me), the knowledge of a construction happening was withheld from me until it began to, and the whores to the state *CHR reality * got a nice payout from the city coming in, tearing down every tree in the backyard making it essentially just dirt with Trash on it, and making a "bike path." that still hasn't been made... Over a year after, I've been stuck in this hell hole. I was lied to about the location of the trash and the laundry location before moving in. The hallway is always dirty and smells like smoke, crack smoke, cigarette smoke, weed smoke, 24/7, and you can bet that you'll be woken up at the ass crack of dawn by the "construction" in the backyard, but Don't worry, it's only every day from 7 AM-4 PM ;) oh! And Dont bother trying to open up your window to save yourself from the smell of smoke; the backyard smells like feet and more cigarette smoke now that there's no grass to absorb the scent of the People who live here... And Don't fool yourself into thinking the landlord or the health department will do anything to stop any of this; they won't. Lots of people are paid off, so this place can continue to be a hell hole. Definitely stay the fuck away if you know what is good for you!

I have been here ten plus years and am a lifetime resident of Westfield I have seen nothing of…read moreviolence or drug dealing and ask for that very dirty post to be removed. I have never had more space for an apartment and the ventilation and odors are fine. Whatever crusade the one star reviewer is on should stop doing that words for cheap thrills stuff. This isn't a bad movie.

No complaints, really. It's a nice property that is private and secluded. Decently priced…read more Management is on top of everything and makes sure everything is going well around the community and in the apartments.

I lived at Mount Vernon Apartments for 2 years. From the time I scheduled the appointment to view…read morethe apartment, to the day I received my security deposit back, I had all positive experiences. The maintenance team kept the grounds, common areas and specifically my apartment in excellent condition. I had very few issues-frozen kitchen pipe during the last crazy winter, unclogging a bathroom sink drain-and everything was taken care of quickly, politely and effectively. The office staff was always friendly and helpful. One time I thought I left a burner on during my rush out to work, and I called the office staff for help. They were happy to send maintenance staff to check, and they were cheerful and accommodating then and always. When I moved in, my apartment was super clean and in great condition. They didn't cut any corners, and they paid attention to detail. I always felt safe, my neighbors were respectful, and parking was super convenient and easy. I only moved out so I could live with my boyfriend and he would have an easy commute. I have lived in a lot of rentals, and Mount Vernon Apartments was really the best experience I have had.

Lived here the past year and there was a lot to like. While the rent was expensive, it was by far…read morethe nicest apartment we've lived in. Everything was very clean upon move in, and the neighbors were all very friendly. I have nothing but good things to say about the staff as well. The property managers were friendly, responsive, and fixed the few technical issues we had on our side. I was also very impressed with the maintenance staff. We had to put in an emergency maintenance request at one point, and the staff was there within an hour. The whole issue was resolved that weekend. If the rent doesn't scare you away, I would say anyone would be more than happy here. And downtown Northampton was great to have so close by.

This place is horrible. They just raised our rent by 25% - an increase of $500 per month. All of…read morethis after leasing us an apartment where you have to pay hundreds of dollars extra a year for AC units (not central air), the garbage piles up by the dumpsters, the raccoons and skunks eating the garbage sit outside your apartment door all night, the all of the rooms in the unit don't have installed light fixtures, the cabinets in the kitchen fall apart, the paint chips off the walls (note: they refer to the apartments as "luxury"), and on top of it all the man who crushes the garbage tells you every time you walk your dog that he owns a fighting dog that could "kill your dog." What even? They pay someone who threatens your pet? This apartment complex used to be full of families, quiet, and the rent was reasonable. My neighbors and I are quickly moving out - you see good families leaving every day. Even if you are willing to pay an exorbitant amount of money for rent, know that the apartments marked luxury are just "lipstick on a pig," the crappy structure just being given a fresh coat of paint (that chips).

I bought my condo in 2009. Mine was the second to go up, and I put $1000.00 on it the minute I…read morewalked in. Best purchase I ever made, aside from the condo I owned in Staten Island, NY. It's a quiet neighborhood and it's very pleasant to live here. My neighbors are friendly and easy to talk to. I looked at many other condos, in Amherst, Belchertown, Hadley, etc. But they didn't give me that I want to move in here aright away, but this one, Jacob's Edge Condominums just called to me as soon as I walked in the door. I'm in a duplex, we also have triplexes and four free standing homes that came much later. I watched the property grow from an empty lot. It's spacious and I have my own 2 car garage and driveway as does everyone else. Any work done inside my condo, is done by people I done business with before, the costs for the work I have done is reasonable, if not, I get other's opinions as to who to hire. I don't put up with disgruntled and obnoxious people, who do lousy work and charge too much for nothing.

Liars and thieves. All their condominiums are cookie cutters of a home in Holyoke. Their condos are…read morenot warm or cozy but instead cold as ice just like the hearts of the people who work for them. I did work for them and they never paid me so this is a red flag in my opinion. Don't purchase a home from someone who treats others so poorly and doesn't pay their bills.

Sears Property Management is a well respected, Family-Run business. Founded by Paul Sears, they are…read moreclosely associated with Sears Real Estate/Lamacchia Realty Springfield. They own and manage many of the apartment buildings near forest park and are overall just easy to work with.

I understand having a strict application process. I understand being thorough and wanting to make…read moresure that a person is trustworthy, before entering into a lease agreement with that particular person. However, there is a line between being thorough and just being unreasonable. Sears property has crossed that line. When we first viewed the property with one of there agents, they were extremely pleasant, if not a little informal, which i appreciated. We fell in love with the apartment, and the neighborhood so we applied. Our application wasn't accepted, because we didn't pass their credit check. Every credit check i do always shows that I have above average credit, borderline good credit. So I don't know how i didn't pass this part of their credit check. When i inquired as to why i was rejected as an applicant that's when the fun began. They wouldn't even tell me what kind of credit score they were looking for. The Sears representative again and again stone walled me. Refusing to provide me with any information on why I was rejected. They refused to provide me with any information, and just recited that they have a strict policy. Now I asked if we could work something out. Its customary for rental agencies to request a double security or an extra months rent for someone with a questionable credit history. I offered a second security, i even offered several months rent before moving in. No matter what I offered or suggested their representative remained apathetic and really unhelpful. It became clear that they didn't want us to rent from them. My fiance and I really loved the apartment and were really hoping to work something out. However, the staff remained uninterested and unreasonable. I would understand if they showed a little customer service and just explained why they couldn't work with us. But, all I got was uninterested and poor customer service.

Staff treats tenants or at least certain tenants like crap. They are really nasty and I'm pretty…read moresure they've broken at least a half dozen laws. They don't care and won't help you and just generally aren't nice people. Luxury living this is not. If I wanted to pay a ton to be treated like this I would have stayed in abusive relationship where I had no money or self respect for myself. This place may have been great at one point, but not now. Shame. Could be nice. Notice how cheap the rent is compared to other places in area with similar features and amenities? It's like discount housing and there's a reason for that.... OHHH AND THEYRE RACIST!!!! Lawsuit online where woman won bc they wouldn't hire her. Gross people.

Very quiet, well maintained, friendly staff and respectful neighbors. Enjoyed the tennis courts and…read moreplenty of quiet back roads to cycle and run/jog in the area. Common Fitness room/meeting room was a bonus, as was the convenience of a heated garage I lived at Canyon Ridge beginning in March 2011 and all of 2012 at about $1,300/mo......so roughly, $29,000.00. I honored the management rules......or at least......was not ever notified of any offenses. Encountered only minor inconveniences while living there. Would have rated Canyon Ridge much higher had I not experienced managements excessive over-reach of levying a charge against my damage/security payment, covering a reported (possibly fraudulently so) The charge wasn't enough to file small claims, but more importantly I don't recall inflicting such damage. I do recall, however, and probably will never forget, the $400 hosing I got from Canyon Ridge for the repair of a single bent venetian blind blade. Be careful out there.