My wife and I lived here for three years and overall really enjoyed our stay. Cate and Heidi in the…read moreoffice are terrific and very attentive to our needs. Maintenance resolves problems promptly, including a roach infestation that we had that was eliminated within a few months. The rent is affordable and includes electric and water. It's relatively quiet even though there seem to be a decent number of students. Great place to live especially for grad students or a family.

As apartments go, these aren't too bad. They have several units from single bedroom to up to three…read morebedroom with two bathrooms. This review is based on a three bedroom, two bath unit. Apartments come with electric, AC, cable access, and it's right on a main bus route. Distance to Umass is about 3 miles. The units are usually two story and no one lives above you. It i generally a quiet place and is family oriented. The service here is very good but don't bring your pets as they are prohibited by the animal police. Our unit was in the back and on the end. Parking was easy either in the back or front. We lived here for two years before we moved and never had any real problems.

If you're looking for a cheap place to rent, apply for Windfield! It is super cheap, all the…read moreresidents are friendly and the manager, Jacquie, is super nice! Mailboxes are inside your own building, so no need to go outside to a mailbox location. The neighborhood is very peaceful, but the bus stop is slightly far. It's on the main road, so it is about a 5-10 minute walk. Overall the apartment is amazing!

From the owner: Family housing that caters to family, elderly and student needs. We have both market rate…read moreapartments as well as affordable apartments that are a part of the Low Income Housing Tax Credit (LIHTC) program.

The loft styled studios on the fourth floor are fantastic to live in. Historic, large and the…read moreentire hall is full of exciting/creative residents! There is so much charm within the building itself due to its history. Riffs is great to eat at on the first floor, the shops around riffs are great too! A place to stop in when in Easthampton!

Eastworks in Easthampton is an incredible place to stop for a multitude of reasons. The first is…read morethat the building itself is incredible. It is an old mill that has been transformed into multiple different stores, restaurants and services. When we last came in we went to a flea market event, stopped at their arts and crafts store, and then also went into their antique store. We have also stopped here when we needed to go the RMV since it is also housed in the complex. Overall the list of stores, restaurants, and services located in this restored mill are too long to list. It is definitely worth dropping by or checking their website to see all they have to offer. The next time we are in the area we will make it a point to stop in again. Final note, they also rent apartments in this mill which looked incredible.

Lived here for 5 years. Spacious living room, kitchen and bedroom. Hard wooden floor. Great…read morelocation close to every where. Best maintenance ever seen. More expensive than the other apartments in the neighborhood, but it's worth it.

OK, here we go; Poorly maintained; someone leaves a pizza…read morecrust in the elevator, it's there for at least 3 days. Someone throws up in a hallway, ditto. We brought our son home rather than let him shelter in place since we knew the building would not care about cleaning door handles, elevator buttons, etc. Their definition of luxury - a kitchen exhaust fan that directs cooking fumes straight back into the kitchen. The cabinets above the fan become coated in grease in the first month. Their definition of service; drapes were left partially installed for days, boxes left on the floor when we moved our son in - it took multiple emails to get this resolved. WiFi - intermittent and poor - our son exploded his data plan because the building WiFi was too slow and weak for him to download class projects. Their rents are extortion - we expected a lot more for what we paid.

Extremely expensive! And the rooms are really tiny! I had to place a lot of my stuff in the living…read moreroom because it just couldn't fit in my room. There was barely room for me to move around. Also, since this is open to non-students as well, get ready to encounter some crazies. It also gets really noisy especially on the weekends. On occasion, I'd even find beer cans littered in the elevator. The staff is really nice and they do their best but there's not much they can do.

Unless you love being harassed by management, i'd look elsewhere to live. Drunk students roam the…read morearea until 3 A.M. because of bars near you. Other tenants have house parties that will also keep you up everyday. Overpriced rent for mediocre management who don't care about you. There is manager named Bryan who works there. After speaking with others in the community. He's made plenty of people move out of Olympia Place before because he enjoys making tenants lives miserable while laughing. If you're a dog owner, things get even worse with him around. He's accused me of something my dog didn't do, told me he has personal issues with me & has told me I was being a crappy dog owner. I highly recommend moving into somewhere else unless you want a horrible experience until your lease ends. This place is not worth living for free when putting up with Bryan.

From the owner: Located in the heart of downtown Amherst, you'll be walking distance from great places to eat and…read moredrink, do your shopping, meet friends, and of course get to campus on time. Historic Kendrick Park across the street is full of gorgeous, mature trees, and offers a great place to walk, meet up, study, and relax. With several different floor plans to choose from, high ceilings and huge windows in every apartment, we've got a layout that suits you. Furnished apartments are available with furniture provided by Article.com.

All of their buildings smell moldy and there is definitely black mold within the structure as you…read morecan smell a strong mold smell. But all of the black mold is not visible and covered up, which is what they tried to do to the black mold infected bathroom vanity in my unit until I contacted the health inspector to confirm that Northland Investment Corporation was indeed gaslighting me. Most of my neighbors were druggies. My apartment smelled like cigarettes mixed with weed mixed with different types of drugs most of the time. Northland Investment Corporation, the company that manages this place, are very friendly and relaxed towards the druggies in their apartment complexes and don't have a welcoming policy towards non-smokers and those who don't do drugs. If you don't smoke nor do drugs, don't live here as you will have smoke and various drug odors in your apartment all the time. They have the same problem at Cliffside. Also at both Cliffside and Boulders, they make you sign a disclosure saying that there might be asbestos in your unit. But there's holes in the drywall, the popcorn ceiling sometimes falls off a bit, and if you ask if there's asbestos in the drywall and the popcorn ceiling then they say they can't tell you for sure if you've been exposed to asbestos or not. If you're concerned about your health then avoid Northland Investment Corporation. The Regional Manager Peg called me about my Google review and was extremely rude and it. UPDATE: All the laundry machines here are either broken for half of the time or all broken. The laundry machines in my quad are all broken and my soggy clothes are just sitting there. Mellissa, the manager here, does not care about the well-being of residents at all. They just try to save money for everything, which brings the residents a lot of inconvenience. UPDATE: Despite numerous requests to fix/replace the washers, they remain broken. Also, there is NO HEAT in negative Fahrenheit degrees temperature. Obviously the heat breaks down and residents are left without any heat in the winter, while maintenance is slow to fix it and you're left in the dead of the night when it's -6 degrees outside with no heat. DO NOT LIVE HERE IF YOU WANT WORKING HEAT IN THE WINTER.

Today something unbelievable happened. The alarm in our apartment started making a loud, prolonged…read morebeeping sound--even though there was no smoke or fire. It was unbearable. I immediately reported the issue to the office with the front desk, but she seemed unfazed. She said she had already contacted maintenance and that we just had to wait. I explained that the noise was intolerable and stayed out of the apartment for nearly an hour, expecting it to be resolved. When nothing happened, I went back to the office and insisted I would not leave until a service person came. The front desk only repeated that she had communicated with maintenance, without treating the matter as urgent. I stressed that it was not something people could live with and that fixing it would probably take less than five minutes. Still, she showed no concern. Out of options, I asked if I should call 911. She dismissed it as not an emergency, but I called anyway. The fire station came, and they resolved the problem immediately. This is not the first time management has failed to act quickly. Previously, when our fridge broke, it took a week to replace, and we lost a month's worth of groceries. It is clear that the real problem is not just broken appliances, but their inability to identify and prioritize urgent matters.

This company has been known to go to the town for permits that do not apply to the construction…read morethat they're doing. A siding permit does not mean you can build a wall around my porch. I'm only glad the neighbors in the next unit agreed. With no warning they one day showed up and started building around our porch, apparently with the intent of leaving a single side of the wall open facing the trash. The agent in charge of the property denied knowing this. I am told the town was called to place the stop order that was next to our door for months, and that stories like this are not uncommon. The customer service was not willing to discuss this with us, only started shouting the minute we mentioned why we'd called saying they wouldn't hear this anymore. I don't know if someone else had called them already but this was not the reaction I expected, and they were not polite or reasonable in their conduct.

Absolutely terrible. My roommates and I called them to withdraw our application and get a refund…read moreover a week ago and still nothing in my bank account. Property we saw was in terrible condition. They also lied to us saying that it was a 4bedroom but failed to mention that one "bedroom" is actually a sunroom that in no way could even remotely work as a bedroom.

This place looks great, but beware! Olympia Place is run by 'Amherst Innovative Living LLC' -…read moreabsolute worst management you'll find anywhere. They will tell you that if you sign your lease early you'll get better preferences (unit style, floor, roommates etc) - not true. We signed many months before school started - did not receive any of the units we chose, none of the floors we chose, AND they placed a girl unwillingly in my sons 4 bedroom apartment with 3 guys! No lie - and THEY DONT CARE. When we complained to mgt, AND the girls parents complained, they just cut and paste responses into emails about 'protected class' and fair housing act. They would not allow her to move! We felt really bad for her. The law states individuals have every right to choose gender when selecting roommates. Steer clear of this place (and any of the other buildings run by Amherst Innovative Living LLC). They really don't care about their tenants at all. Just horrible.

I've had the worst experiences living at Olympia. Its extremely expensive and not even close to…read moreworth the price. Appliances break all the time, management is incompetent and won't to speak to tenants when they have issues, and - my favorite - the water temperature is either frigid or scalding, and there's nothing you can do about it. Have an enemy? Just tell them that this is a great place to live!

Building and vehicles were damaged by children living there. Like living in a dorm with notices in…read moreyour door weekly about people who shouldn't be on the property with pictures and to call the police. Picture of someone stealing bikes. Grounds covered in cigarette butts (suppose to be no smoking in the building and with 40 ft). Management is rude and lacks empathy. They can fine you for not breaking down your boxes but cannot manage to see who hit your car or who is smoking on the cameras. Way over priced for the space. Really the worst place I have ever rented. Kids pulling fire alarms, damaging cars, property, and their language is horrible and they are not even teens, yet. Sarah Warren the manager for 17 years just left so maybe they would get someone with proper management who can communicate properly.

Mill Valley has been a nice place to live. There is a nice mix of families and students, with no…read morereal noise complaints. Maintenance is quick to respond to issues, and the rental office does a great job giving information both digitally and via notices placed in the doors every week or so. The addition of the Amazon Hub has been nice, as I am no longer worried about the security of my packages. The complex sits just down a street from a bus stop and electric rideshare bikes, making it convenient to get around town. The gym is great for its size, and usually not too busy. Having the heat paid for in the rent makes this place a great value.