My son is taking a lease over this fall in Amherst. Holly has been super helpful to me throughout…read morethis process!!!

My experience with Kamins was a huge disappointment and completely showed me how businesses like…read morethis take advantage of college students, who need guarantees for their housing. My family needs a large house and there are 2 available in my town. We were denied and called liars because we were not aware of 2 marks on our housing court record from 18 years ago. I messaged the owner who happens to be close friends with my current landlord to whom he said No exceptions! I never heard back from him. This is a huge part of what's wrong with the world! People want to hold the past against you. Why? People change and thank God everyone isn't like this man otherwise no one would ever be given a chance!! I wouldn't recommend this place to anyone.

So far, everything has been going pretty smooth! They have gotten back to me in a timely manner and…read morehave been really nice every time. The application process was really easy and quick! Just waiting for a reply now to obtain my keys!

Set up an appointment, took a look at some place, found one we liked and that was it. Incredibly…read moreefficient Realtor who keeps in contact over email and relays instructions masterfully. Thank you for your services!

My grandson rented an apartment that was managed by this company for one year. When he and his…read morefellow tenants moved out the company charged over $800 in damages for some repainting, buffing the floors to remove minor scratches and replacing a couple small mini blinds. To me this is normal wear and tear that landlords normally absorb as the cost of doing business. This company soaks the tenants for every nickel they can get, essentially using the tenant's money to cover their normal maintenance expenses. In my experience it's normal for landlord to do some repainting between tenant occupancies. I do not recommend renting from this company.

Wish I could give it 0 stars- my child lived there 2 years but really only 7 months due to covid-…read moreno one lived there for the last 17 months yet we paid the rent on time every month. Then they steal our security deposit amd charge us for normal wear amd tear such as painting, varnishing floors and a cleaning the stove totaling close to 1200.00 Taking them to small claims court. I advise renting elsewhere ano staying far away from any dealings with this dishonest realty grouo!

Best real estate agency in Western Mass! Great agents and extensive knowledge of the real estate…read moremarket. They are also very involved in the community.

From the owner: Listing and Sales of Residential and Commerical Real Estateread more

As apartments go, these aren't too bad. They have several units from single bedroom to up to three…read morebedroom with two bathrooms. This review is based on a three bedroom, two bath unit. Apartments come with electric, AC, cable access, and it's right on a main bus route. Distance to Umass is about 3 miles. The units are usually two story and no one lives above you. It i generally a quiet place and is family oriented. The service here is very good but don't bring your pets as they are prohibited by the animal police. Our unit was in the back and on the end. Parking was easy either in the back or front. We lived here for two years before we moved and never had any real problems.

My wife and I lived here for three years and overall really enjoyed our stay. Cate and Heidi in the…read moreoffice are terrific and very attentive to our needs. Maintenance resolves problems promptly, including a roach infestation that we had that was eliminated within a few months. The rent is affordable and includes electric and water. It's relatively quiet even though there seem to be a decent number of students. Great place to live especially for grad students or a family.

I have been a tenant of Knight Associates & Kevin Knight for years. Kevin is the best landlord i…read morehave ever had. The apartment buildings are clean and well cared for. If you are looking for a great landlord and a nice place to live, call and ask for Kevin Knight! And then there is Ralph ... the maintenance guy and he is super awesome and can be trusted 100% in your apartment if you are not home and something needs to be fixed..

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I Highly recommend Robinson Real estate and the agent Jen! She went above and beyond to help me…read morefind the right place within my budget. She evn showed me places they hadn't listed yet! She was more than helpful along with the move in process as I had many questions since this is my first apartment. She was more than willing to help with any inquires I had an extremely timely manner. I never leave reviews anywhere but the hard work being done at Robinson real estate definitely deserves recognition!! I will be recommending Robinson to anyone I can! Can't thank Jen and Robinson enough!

Relocating to the Northampton area for work with a deadline date. We were working with other rental…read morecompanies in the area specifically a certain one that I will not mention there name but if you are reading this review or have read others online you know exactly what company I'm talking about. Grown extremely frustrated with them not returning calls, refusing to talk on the phone and only email. Being 3 hours away too didn't help but with this amount of money involved i would think they would be responsive. I was getting ready to either do an Air BNB or hotel for a few weeks till we found something. Just on a last ditch effort reached out to Robinsons late on a Friday night. Monday morning had a return call, Tuesday viewed the apartment and applied, Wednesday afternoon had conformation and accepted application. I really can't say enough about Jen and how absolutely professional, fast acting, and quick to respond to our communications. People with cash to put down that day and great credit scores should not have to deal with the nonsense of the various other rental companies in the area. I will vouch for Jen at Robinsons any day of the week keep up the great work the community needs people like Jen and companies like Robinsons.

Man f you other reviewer! That agent was a great worker and got my property within a week and it…read moresold for 20% higher than it was worth. Helped my family come poverty. Pls rehire him.

I listed my house with Jones Group, and just as well should have done it myself, or had my cat do…read moreit. The listing agent was marginally effective at first, with a package and listing price that seemed reasonable. After signing, he was virtually unreachable, placed zero advertising, and put in little to no effort. Additionally, the listing was placed incorrectly, so that it was not viewable to anyone looking on the major marketing sites, and it showed up erroneously in a different county more than fifty miles away... for four months. This is an agency that doesn't care about the customer, look elsewhere for someone who knows the market and is willing to put in the work.

Not reliable for snow plowing. 19.5 inches of snow over a two day period and no one showed up to…read moreplow. I emailed twice and called twice. Two times Tom assured me someone would come but no one did. I could not get out of my driveway and needed to cancel services for my own business due to being snowed in.

Renters, Students & Parents BEWARE! This guy Crossman is a…read morepiece of work who goes way beyond being arrogant and unprofessional. He takes advantage of inexperienced young people and has no remorse renting substandard housing that is not properly cleaned, maintained or safe. Crossman requires parents to co-sign as guarantors on his leases but does not want them to review the lease or advocate on behalf of their children when there are problems with the property. He won't even bother to respond! Aside from being dishonest with the Town and tenants, he is unwilling to communicate or negotiate to resolve issues that should be common business sense to anyone reputable. Crossman shows no concern whatsoever for his tenants' satisfaction or respect for their rights, nor does he exhibit any accountability or obligation to them. UMASS should NOT be including any of his properties in their off-campus housing listings given this behavior and history of complaints against him. Do yourself a big favor and avoid the hassle by going elsewhere.

I would give this company zero stars if I could. This company is a parasite to the area. You sign a…read morecontract to rent your place through them, they make all these promises, and deliver none of them. I went to great lengths to help my dad deal with the lack of support he got from this company when listing his apartment. The owner is incredibly rude and unprofessional. Based on her behavior and reactions to emails/messages, you can tell she regularly gets negative feedback on the way she runs her business. If she had pride in her company at all, she wouldn't treat her customers in a rude and demeaning manner. I got feedback from many potential renters saying that they would prefer not to work through rentnoho, and now I know why. I do not recommend this company. If you're new to the area, you're better off getting an apartment through Facebook marketplace than this company.

If I could give this business zero stars, I would…read more I applied for an apartment through RentNoho in good faith. I submitted my full application, provided all financial documentation required (including tax documents), and handed over more than $1,000 in money orders as instructed. Over the next week, I experienced repeated delays, shifting standards, and inconsistent communication. Despite meeting every listed requirement, I was later told additional materials (like savings documentation and guarantor income) were required--none of which were mentioned at the start. When I asked for clarification or requested basic accountability, I was met with defensiveness and unprofessional replies. After withdrawing my application due to these disorganized and untransparent practices, I received an email blaming me for the confusion and implying I had been abrasive--when in fact, I had simply been asking for the very professionalism they failed to provide. When I mentioned my experience to a local business owner, they immediately shared that RentNoho has a long-standing poor reputation in the area. After doing further research, I found similar complaints online, including a negative rating from the Better Business Bureau. If you're a prospective tenant in Northampton or the surrounding area, be extremely cautious before working with this agency. They operate with minimal accountability, poor communication, and a pattern of blaming applicants for their internal disorganization. This is not how housing access should be handled--especially in a community like this. ***update*** After sharing my experience, Sharon Heston sent me an email referencing my review with sarcasm ("Nice yelp"), cut off communication, and implied she has local influence ("I've been in the Valley 53 years" and "I have MANY folks I speak to"). This kind of reaction isn't just unprofessional--it reads as intimidation. I've already reported her. If you've had a similar experience, I encourage you to do the same. When housing access is involved, these tactics cross a line. File a report here: * Better Business Bureau: https://www.bbb.org/file-a-complaint * MA Attorney General: https://www.mass.gov/how-to/file-a-consumer-complaint * MA Commission Against Discrimination (MCAD): https://www.mass.gov/how-to/file-a-complaint-of-discrimination * HUD Fair Housing: https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint This isn't just bad business--it borders on intimidation and abuse.