Helped me buy my new home and sell my old one. very happy with service. Did several open houses.read more

From the owner: Sears Real Estate was founded in 1971 by Paul Sears. Today Sears Real Estate is being led by the…read moresecond generation with Brian Sears as Broker & President with his brother Kevin Sears and Dan Rodriguez.

Sears Property Management is a well respected, Family-Run business. Founded by Paul Sears, they are…read moreclosely associated with Sears Real Estate/Lamacchia Realty Springfield. They own and manage many of the apartment buildings near forest park and are overall just easy to work with.

I understand having a strict application process. I understand being thorough and wanting to make…read moresure that a person is trustworthy, before entering into a lease agreement with that particular person. However, there is a line between being thorough and just being unreasonable. Sears property has crossed that line. When we first viewed the property with one of there agents, they were extremely pleasant, if not a little informal, which i appreciated. We fell in love with the apartment, and the neighborhood so we applied. Our application wasn't accepted, because we didn't pass their credit check. Every credit check i do always shows that I have above average credit, borderline good credit. So I don't know how i didn't pass this part of their credit check. When i inquired as to why i was rejected as an applicant that's when the fun began. They wouldn't even tell me what kind of credit score they were looking for. The Sears representative again and again stone walled me. Refusing to provide me with any information on why I was rejected. They refused to provide me with any information, and just recited that they have a strict policy. Now I asked if we could work something out. Its customary for rental agencies to request a double security or an extra months rent for someone with a questionable credit history. I offered a second security, i even offered several months rent before moving in. No matter what I offered or suggested their representative remained apathetic and really unhelpful. It became clear that they didn't want us to rent from them. My fiance and I really loved the apartment and were really hoping to work something out. However, the staff remained uninterested and unreasonable. I would understand if they showed a little customer service and just explained why they couldn't work with us. But, all I got was uninterested and poor customer service.

If you want a totally unethical realtor, look no further. Made excuses to delay paperwork after…read moreverbal agreement, then sold the house to someone else.

Kelsey helped us during the pandemic to find our forever home! She was easy to work with,…read moreapproachable and followed up with all our questions. Although this wasn't an easy time to purchase a home, she did her best to get us the price and property we wanted. Would recommend Kelsey to anyone looking to purchase or sell a home in western Ma.

Bought my first house with Migdalia. And the experience was amazing. Very reliable, friendly,…read morethorough and experienced. I recommend to both first time home buyers and investors. Thank you Migdalia for the pleasent journey.

Brenda Robles was our realtor for a long distance move to Springfield, and we highly recommend her…read more She is personable, knowledgeable, professional and easy to work with. Brenda responded to our calls and texts promptly and was helpful without being pushy. She helped us find a home and get settled quickly and easily. Thanks Brenda!

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I have been a renter for a couple of years in West Springfield. Any issues that have come up are…read moretaken care of quickly. I just have to send Ralph a text message and he responds in a timely manner and any repairs are taken care of also in a timely manner. He always makes sure that the everything is cleaned up before he leaves your home. Ralph is a very caring person when it comes to tenants and always has a smile going on. He's also a very trustworthy person who you can trust being in your home when you're not there if there's any issues that arise. Ralph is a great asset to Knight Associates.

Lori was recommended by a friend and we worked with her to sell our first home. We had already…read morebought a new house and moved out, which certainly helped our stress level. Lori did a great job helping us understand the timeline and process, from start to finish. She helped stage the house and had great photographs taken. Her market strategy of delaying showing a few days helped us get three full price offers on our first day of showings. She helped us through a second round of offers and we were able to get more than our asking price. We navigated the inspection and repair process with her help. We used the yard service and mason that she recommended, and were quite pleased with both. Lori helped ensure a smooth closing and we are very happy. Her communication via text and email was exactly what we needed. She was clear, calm, constructive and specific without being pushy or judgemental. We enjoyed working with her.