It's fantastic working with Fareed. He is well organized, easily reachable and promptly responds…read moreto all the questions.

Not being from the State where I bought a property, I turned to Uniform Property Management to…read morehandle everything for me. They have made the process simple and smooth so I would recommend to others.

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I have been a renter for a couple of years in West Springfield. Any issues that have come up are…read moretaken care of quickly. I just have to send Ralph a text message and he responds in a timely manner and any repairs are taken care of also in a timely manner. He always makes sure that the everything is cleaned up before he leaves your home. Ralph is a very caring person when it comes to tenants and always has a smile going on. He's also a very trustworthy person who you can trust being in your home when you're not there if there's any issues that arise. Ralph is a great asset to Knight Associates.

I sold my condo recently, and dealing with Premier Property Management -- especially its owner,…read moreDavid Karat -- was one of the most exhausting and infuriating parts of the entire process. In my personal experience, David was extremely difficult to work with. Communication was consistently delayed, dismissive, or flat-out unhelpful. Every attempt to get clear answers felt like hitting a wall. Instead of professionalism, I encountered what I can only describe as a level of disorganization and indifference that made even simple tasks unnecessarily stressful. The management of the complex reflected the same issues. Problems were ignored, updates were nonexistent, and owners were left guessing about what was happening with their own property. It became clear to me that Premier had no interest in transparency or efficiency, at least based on how my concerns were handled. I was so frustrated by my interactions with Premier -- and with David Karat in particular -- that unloading my unit felt like a relief. That should tell you everything. I'm more than willing to share my email chains with anyone who wants to see exactly why I came to these conclusions. My correspondence speaks volumes about what I personally experienced as the absolute mishandling of basic responsibilities. If you're considering hiring Premier Property Management, I strongly suggest you look elsewhere. One star feels generous.

If less than Zero stars was a choice they be in the sub-basement of zeroes…read more If you are an HOA considering a new property run fast and far. Still no changes since my post last year. They've gotten WORSE. The snow plow crew has gotten stuck on our property several times and no salt has been spread on the roads. Sidewalks have not been done yet as of 9:08 am on 2/24/26. 10-12 inches of snow in CT is not a big deal so please DO NOT tell me it is. Premier's Owner (who shall remain nameless and useless) exploits a loophole in the State's Condo Owner's Act and has (2) licensed CAM's. The rest of his staff works under him and have NO WORK ETHIC WHATSOEVER. Our Property Manager has got to be THE WORST. BTW......she is related to the owner ( who shall remain nameless and useless) Work orders in their "GoEnumerate" system hardly ever get acknowledge so we send our requests to our PM and she reads the subject line and sends back an email saying "Thank you" or "Someone will be out next week." Next week never comes. That same "GoEnumerate" system in 2024; instead of taking out one month of HOA fees as authorized on the "portal" took out 3 payments. I have the screenshots if anyone out there is interested. Now I hand deliver my HOA payment in a postal money order so they have no banking or credit card information on file. Many owner's are now, finally beginning to have no faith in Premier and are voicing it loudly. Our Board doesn't care ESPECIALLY OUR PRESIDENT. I said it before and will say it again. There are a ton of property manager companies in CT not on Google. DO YOUR HOMEWORK BEFORE CHOOSING A COMPANY WITH SO MANY BAD REVIEWS. They even file their paperwork with the Secretary of State late and have received a few forfeiture of license letters from the Secretary. Run far and fast. You have a choice. Choose wisely. Here is a picture of my steps and sidewalk. I'm a handicapped individual with gait issues due to strokes and severe arthritis. I have imaging appointments today. This should be interesting.

We hired RTO, to manage a residential property in for us…read more The team was very communicative, direct, transparent and easy to work with. They were also very competitive in their pricing compared to the competition and we were pleased with the service they provided. I found them knowledgable and very responsive to any question we had or issue that came up. We quickly gained the peace of mind from knowing that RTO was on top of everything and looking out for us as owners and keeping the tenants satisfied, which we also wanted. That's why it was an easy choice to have RTO as our agent If you are considering a property manager, I highly recommend RTO.

Hired RTO Property Management after a horrible experience with a previous company, and they've…read moreliterally done a 360 for our tenants & our occupancy! Less turnover, higher tenant conversion rates & increased tenant satisfaction thanks to RTO! I highly recommend this company for all of your property management needs!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

this team is amazing. they were able to get my properties posted right away, and we were able to…read moreget tenants in, in a very short window. There us always someone available to talk to and when it comes to emergencies or repairs they waste no time to get things going again.

David was easy to work with, responsive, friendly, and approachable! I look forward to doing more…read morebusiness together in the future.

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

I've gone back and forth with how I feel about this company. I'm going to replay the experience up…read moreuntil now and let you decide if you would want to work with them. Spoke with Damion on the phone, set up a time to meet on Saturday, which he agreed to. I made plans around that meeting and he canceled that day. We met another time in which I was able to give him the security deposit. Fast forward to move-in day. It was snowing and I had my father and brother come from out of town (Dad came from Salem, MA). I already gave Damion the security deposit and made the first month's payment online. A confirmation number was sent to me and the money was withdrawn from my account. Standing in the kitchen with Damion, my brother, and Father, he insisted I get a cashiers check. We agreed to meet at the Walmart down the road where I waiting in line over an hour to get the check. It was Dinner time and starting to get dark (Uhaul was sitll full..). After walking out of Walmart I don't see Damion. I call him and he tells me to meet him another 20min away because "I have four wheel drive" (in a dickish tone) - I meet him, give him the check and go back to the place to unload the uhaul. After unloading it came to our attention that the furnace hasn't been turned on, nor has the yard been picked up as we agreed. The company did credit me $150 for not following through on the yard clean-up. Next I was told to measure the air filter for Damion which I found extremely inappropriate. However, I did end up doing it. So that was all a month into the process. Now it's May, about 4 months into the lease and I have taken the liberty of doing yard cleanup (leaves, twigs, etc.) and also removed a large pile of trash (rusty metal, glass, even diapers..). I didn't feel comfortable with my dog using the area in that condition. I left this in a pile by the road for pick-up as per Damion's instruction. It's been a week and the only person that showed up wanted to see if there was anything of value (I could've saved him the time and tell him there wasn't). I've never met the owner before but from what I see, Pro Property Management's only function is dealing with the lease paperwork and taking payment. They did help me replace the dryer in the unit but they knew it was broken before I moved in and it was far from simple.. What do you think? Would you guys be happy with them? -**Response to Adrianne** - The clean-up then, and the clean-up now are different. If I was the landlord, I would be ecstatic that the tenant cleaned up some garage. See the picture as reference. I don't think it's fair to say you understand my frustration, because frankly you're not it.. I already sent a copy of this review to your email and not sure what else there is to discuss.