I had a situation due to divorce of simply selling my share of the house to my ex-wife. Joe Kelley…read moredid agree to cut the commission in half (from 25,000 to 12,500), which was welcomed, but many agents would take no commission in this situation of transferring ownership rather than buying or selling. It was a complex situation, but when I suggested a commission of 3 or 4 thousand, that was deemed insulting to the firm. In different circumstances, I think he would be a good agent if actual buying and selling took place.

We had a great experience working with Joe Kelley buying our home in Enfield, Ct. He is very…read moreprofessional and his quality of work is top notch. Whether buying or selling, contact Joe Kelley! He works for you, with you and hard for you! Ann-Marie and David Harris

Lindsay and the Applied Mortgage team are fantastic. We were recommended to them by our incredible…read morerealtor when purchasing our first-ever home, and from our first contact with the team, we were relieved and grateful to have a trustworthy, communicative, and knowledgeable team guiding us on a journey we'd never embarked on. Lindsay provided thorough, accurate, and helpful information and secured us the best mortgage we could get. She and her team walked us through everything and always took the time to take our questions and make sure we had all the information we needed and understood it. It's been a couple years since we closed, and Lindsay continues to educate us on the latest on the market. Her newsletters are so informative and provide important updates on relevant information in a way that is accessible and easy to understand.

We worked with Jeff Lapointe, Jessica LaMothe and Nicole Laurie on the mortgage for our first home…read morepurchase in the upper Pioneer Valley. They are persistent professionals that competed hard for our business from pre-approval through underwriting and we're glad they did. Once we committed to working with them they remained responsive, and proactive throughout the process to help us secure the financing for our first home and to ensure the home purchase proceeded without a hitch. Give the team at Applied Mortgage a chance to compete for your business and thank me later!

Impatient. made me feel like she was to good for someone of my price range. very rude. I've spoken…read moreto multiple agents I need to warn others not to think of going to this company. If she acts this way I can only assume the rest of her staff act the same way. Her husband as her lender on realtor.com?? Just a sketchy feel and I dont want someone to go through what I did.

Angela Mancinon & Tanya Vitale are the only two people who I would consider working with from this…read moregroup. They are fantastic to work with. They do not gossip about your business to anyone. Unlike other agents. These two ladies really know how to give you a good service and be trust worthy.

Terrible experience with Jessica Starr my house fell through 2 times every time she was going on…read morevacation. second time we only found out through emails. We had moved Jessica new this home inspectors left my house utilities on for over a month and the house was left unlocked

Matt Lloyd and crew are awesome! He is a honest and good realtor who works tirelessly for his…read moreclient's (me in this instance) best interests. The people he works with, Attorney Matthew Mancini and his people along with Mortgage Broker Brian Taylor and his people, are also amazing and have made my new home purchasing process a breeze. Everything within their power was handled very professionally and speedily, given my need for a fast close. I absolutely recommend Matt Lloyd for your future realty needs.

Atrium Property Services is, by far, one of the very best Management companies in the area. Honest,…read morehardworking, and responsive, these people pay attention to detail, and fix any issues which arise in a prompt, professional manner. Oh, and did I mention HONEST? In property management, firms are dealing with large amounts of money. Other people's money. We depend on our property managers to ensure that our financials are handled in an upfront, above board manner, and Atrium Property Services does not disappoint. I have trusted them with payments of large sums, and I can sleep at night knowing that they were handled properly, and above all, LEGALLY. They know the MA State laws, and follow them. Unlike too many others. All communications I have had with these good people have been courteous. Any concerns I had were taken seriously, and addressed, promptly. They were a joy to work with. I say were. Unfortunately, they were driven away by a dysfunctional member of our condo board, and they won't be our property managers any more. People can only take so much disrespect, and these people don't deserve that. They were good, they got the job done, but they weren't sycophants. So, thank you, Atrium, you guys are the very best.

I,also have found that the woman I have to talk to about problems at Our property is dismissive,…read morerude and unwilling to listen.Have found some of their employees easy to talk to and others almost impossible. They have a litany of excuses about everything.

Best real estate agency in Western Mass! Great agents and extensive knowledge of the real estate…read moremarket. They are also very involved in the community.

Sears Property Management is a well respected, Family-Run business. Founded by Paul Sears, they are…read moreclosely associated with Sears Real Estate/Lamacchia Realty Springfield. They own and manage many of the apartment buildings near forest park and are overall just easy to work with.

I understand having a strict application process. I understand being thorough and wanting to make…read moresure that a person is trustworthy, before entering into a lease agreement with that particular person. However, there is a line between being thorough and just being unreasonable. Sears property has crossed that line. When we first viewed the property with one of there agents, they were extremely pleasant, if not a little informal, which i appreciated. We fell in love with the apartment, and the neighborhood so we applied. Our application wasn't accepted, because we didn't pass their credit check. Every credit check i do always shows that I have above average credit, borderline good credit. So I don't know how i didn't pass this part of their credit check. When i inquired as to why i was rejected as an applicant that's when the fun began. They wouldn't even tell me what kind of credit score they were looking for. The Sears representative again and again stone walled me. Refusing to provide me with any information on why I was rejected. They refused to provide me with any information, and just recited that they have a strict policy. Now I asked if we could work something out. Its customary for rental agencies to request a double security or an extra months rent for someone with a questionable credit history. I offered a second security, i even offered several months rent before moving in. No matter what I offered or suggested their representative remained apathetic and really unhelpful. It became clear that they didn't want us to rent from them. My fiance and I really loved the apartment and were really hoping to work something out. However, the staff remained uninterested and unreasonable. I would understand if they showed a little customer service and just explained why they couldn't work with us. But, all I got was uninterested and poor customer service.

I've been buying and selling properties across the US for two decades. Meeting many realtors along…read morethe way. It's easy to spot how customer centric and truly talented Viviana and Marvin Council are. I've been partnering with them while exploring properties in Berkshire County. Viviana and Marvin totally got what I was looking for, and in no-pressure, fully supportive role are keeping me abreast of potential investment opportunities in my target market. They follow through, and go above and beyond. As an out-of-state buyer they took orchestrated video showings and provide accurate and necessary info about what is a new market for me. If I buy in this area, I'd only use The Council Real Estate Group, experience, great established relationships with other realtors and the community, professional, kind, and they really get what their buyers are asking and tailor listings to fit personal needs. Team Council is the BEST in the BERKSHIRES!