Would highly recommend Smith and Associates surveying! They were able to come out to our home…read morequickly, and provide a fair estimate in advance of the visit. Amy in the office was quick to reply to all of our inquiries, even when we had questions after the survey was complete. Many people around town have very similar responses and have been very happy with their work!

Called in September for a surveying. They said it would take 5 weeks. They said I would not need to…read morebe there for the first visit but the second one I would need to be there for. About December my neighbor said he saw them at our house. I assumed they were not coming. I followed up a few weeks later. They said they left a message for me explaining they under bid the job and it was more complicated then they expected. Our boundaries with our neighbors overlapped. We never received this message. It's unprofessional. They are clearly under staffed. The woman I finally spoke to was very brash. It took an additional couple days to actually speak to this person. We then asked if we could get some sort of idea where we could put a bush to be safe and conservative so as to not be on our neighbors property. They said they would get back to us with something and they never did. Unprofessional. Absolutely rude on the phone. Under staffed. I think most of these places are. I was surprised on how terrible this place was communicating with potential customers. Then when they realize they have no interest in the job they are incredibly rude. I think this company should just be called Smith surveying. One guy. Too many jobs. Incompetent. Sad excuse for a business

Great experience as a first time home buyers. We met with Nick during open house and started…read moretalking about different kinds of condos and houses. From the first time we met Nick we knew that he would be a best agent to help us to get our first place. Nick was outstanding, he helped us every step of the way threw out the process of buying our first home. We were a virgin/first time home buyers and Nick was right by us. He was always available when we had questions (believe me we had a lots of questions) and he had our best interest. Nick helped us to find a bank that was offering 100% financing with $0 down-Mass Housing. Nick even reminded us to put utilities on our name and advised how to do fastest/correct way. With Nick's excellent knowledge and outstanding customer service our process of buying first home when without any hiccups. Thank you.

I would love to thank Nick at NRG for the expert help during the sale of our home. Nick created the…read moreperfect listing that helped to sell our house quickly. Thanks to Nick we were able to take the money from the sale of our home and buy our new forever-home in a great neighborhood. Throughout the entire process of selling and buying we felt like Nick was such an knowledgeable resource to have around. We wouldn't have found the perfect home without him and are grateful to him and NRG Real Estate for so easy to work with and helpful. I would recommend NRG to anyone!

I did not specifically worked with this agent, I worked with the one whom listed 94 Catharine…read morestreet in Springfield, which is Paul Gallagher. If I could give this office a negative star and a double negative star to Paul, I most definitely would... I made an offer to one of his listings and Paul never got back to us saying (I have received your offer, I will present it to the seller, expect to hear back from me etc..) because in a profesional world of a sales person it is what you do, I should know, I have been a sales agent before. After I took the initiative to contact the office and numerous other people in this office, Paul finally got back to my sales agent with the response of "sorry I didn't get back to you yesterday( which was when the offer expired) I had such a busy day, anyway we received an much higher offer for this property" If anyone would like to see a house listed by this guy, I suggest you go through the seller because Paul is only working in his best interest not the sellers. It is the law that he should present all offers to the seller. I still don't know if he ever presented the offer to the seller

Terrible terrible terrible! Homeless vet here, I applied for an apartment with these guys and had a…read morehorrible experience. I would not recommend them. I show up to view the unit, their agent Carol met with me in person told me the unit was available "right now." So I jump on it providing proof of income offering 6 months pay in advance and also had a co-signer with strong credit. Carol was responsive through text until i spent my $50 on the application and she stopped answering my texts and calls. Extremely shady and unprofessional. My issue isn't whether or not I got the unit, life happens. My issue is how disrespectful they where. You don't collect applications for a fee and then ghost, no updates, no correspondence. If I hadn't seen the unit with my own two eyes I would've swore it was a scam.

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I have been a renter for a couple of years in West Springfield. Any issues that have come up are…read moretaken care of quickly. I just have to send Ralph a text message and he responds in a timely manner and any repairs are taken care of also in a timely manner. He always makes sure that the everything is cleaned up before he leaves your home. Ralph is a very caring person when it comes to tenants and always has a smile going on. He's also a very trustworthy person who you can trust being in your home when you're not there if there's any issues that arise. Ralph is a great asset to Knight Associates.

If you are going to have an event for children, treat people with compassion. I didn't have anyone…read moreto help me out when Cuoco & Co. Real Estate in Longmeadow MA held an event to meet the Easter bunny and Bluey. After standing out in the rain for an hour we were rushed in with the staff muttering to themselves about how pissed off they were about the event. My daughter was hesitant to go up to the characters but we were continuously shouted at to hurry up. I myself can understand the incredible wait time was stressful for the staff, but the experience itself was awful. It will not be memorable in any way to my child because we probably spent less than a minute in the actual room with the characters. Having no one to help me, I was not even able to get a picture with my own phone because the woman refused to take one of us. I was told to scan a QR code where I will have to dig through hundreds of photos to find a rushed photo of me and my daughter. Standing behind a family, I overheard that this was not the first time the company held this type of event. Needless to say, we won't be back. The company would probably appreciate that since the wait time was ridiculous anyway ¯\_(ツ)_/¯

Brenda & her team are truly amazing! We sold our first home a few years back through Cuoco & Co…read more and the experience we had was top notch. I can't recommend them enough!!! Also, had the pleasure of attending a recent community event they hosted. My kids & I were literally treated like family the second we walked in...the entire staff went above and beyond!!! Thank you Brenda so much for making everything so special, always!!! Appreciate all you do, especially for our community & bringing everyone together. If anyone's in the market for a realtor, hands down Cuoco & Co!!!