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    Kelley & Katzer Real Estate

    4.3 (3 reviews)
    Open Open 24 hours

    Services - Kelley & Katzer Real Estate

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    RR & Company Realty - Text messages from the "agent" buy when you call, it's an office automated line.

    RR & Company Realty

    (2 reviews)

    I happen to see the prior review on here so I thought I would add my experience as well. In Sept…read moreof 2023 my husband and I were looking at a property they manage in Springfield. I asked if they could do a FaceTime walk-through since I was also located in New York. The "agent" was unresponsive after a scheduled time went by, I waited for the call and she was an hour and a half late to do the walk-through. By then I was already at work in an on-call emergency room. She didn't seem to understand how to keep her camera from facing herself and the entire view of the unit was blurred. Included on the After that, she pointed me to an online application where it went unread for over five days. I looked at their listings in this building and there three available units available so why they didn't prioritize two doctors wanting to rent for minimum two years and we needed to move ASAP. I repeatedly called their offices numerous times in a week and I thought I had the renting agent cell phone number but realized it wasn't. We eventually gave up and ended up finding a spectacular place about four blocks away in a much better area. This company was so unprofessional.

    This is probably the most unprofessional company I have ever dealt with…read more A woman named Cherry was texting with me. She agreed to an 11am viewing of a property knowing I was driving up from New York (2.5 hours) as well as having told her I was pregnant (7 months to be exact) so the drive is far from comfortable. I had messaged her the day before asking if we could move it to 5pm and she never responded so not wanting to lose the appointment I headed out there from NY at 8am. I text her on the way to let her know traffic was building up and I would be there closer to 11.30am and if it was a major issue. I'm still open to 5pm. She agrees to 5pm so now I have 11.30am-5pm to find something to do. 4.50pm I text to let her know we were a few minutes away. No response. Noone shows up. We waited outside for 20 minutes and nothing. No text, no call nothing. Really disgusting if you ask me.

    Kelley & Katzer Real Estate - realestatesvcs - Updated May 2026

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