I've worked with Rentnoho twice in the past and both transactions were super successful. Not only…read moreare they organized and fair, but they also have a fantastic, friendly, and incredibly responsive team. I don't understand why so many reviewers complain about "realtor fees" since that is part of the business and they are very up front about it. You either pay it and get the place or you don't because you don't like the fee. I really don't see the big deal. And look, I'm not rich or affluent or anything like that. I just believe that if one doesn't agree with a service, that person is not obligated to partake in that transaction. So anyway, on those two occasions of working with Rentnoho, they were very comprehensive and communicative. Both locations were excellently suitable to my lifestyle and both worked out magnificently. They took away a lot of the head ache that typically comes with the apartment seeking process. I definitely recommend them!

I would give this company zero stars if I could. This company is a parasite to the area. You sign a…read morecontract to rent your place through them, they make all these promises, and deliver none of them. I went to great lengths to help my dad deal with the lack of support he got from this company when listing his apartment. The owner is incredibly rude and unprofessional. Based on her behavior and reactions to emails/messages, you can tell she regularly gets negative feedback on the way she runs her business. If she had pride in her company at all, she wouldn't treat her customers in a rude and demeaning manner. I got feedback from many potential renters saying that they would prefer not to work through rentnoho, and now I know why. I do not recommend this company. If you're new to the area, you're better off getting an apartment through Facebook marketplace than this company.

I Highly recommend Robinson Real estate and the agent Jen! She went above and beyond to help me…read morefind the right place within my budget. She evn showed me places they hadn't listed yet! She was more than helpful along with the move in process as I had many questions since this is my first apartment. She was more than willing to help with any inquires I had an extremely timely manner. I never leave reviews anywhere but the hard work being done at Robinson real estate definitely deserves recognition!! I will be recommending Robinson to anyone I can! Can't thank Jen and Robinson enough!

Relocating to the Northampton area for work with a deadline date. We were working with other rental…read morecompanies in the area specifically a certain one that I will not mention there name but if you are reading this review or have read others online you know exactly what company I'm talking about. Grown extremely frustrated with them not returning calls, refusing to talk on the phone and only email. Being 3 hours away too didn't help but with this amount of money involved i would think they would be responsive. I was getting ready to either do an Air BNB or hotel for a few weeks till we found something. Just on a last ditch effort reached out to Robinsons late on a Friday night. Monday morning had a return call, Tuesday viewed the apartment and applied, Wednesday afternoon had conformation and accepted application. I really can't say enough about Jen and how absolutely professional, fast acting, and quick to respond to our communications. People with cash to put down that day and great credit scores should not have to deal with the nonsense of the various other rental companies in the area. I will vouch for Jen at Robinsons any day of the week keep up the great work the community needs people like Jen and companies like Robinsons.

I do not recommend working with Ilene Berezin to sell your house. I wanted to sell "as is" but…read moreevery time a buyer asked for me to do/pay for something, Ilene told me I had to and didn't suggest negotiating costs. So, I ended up selling the house not "as is". It shouldn't have been listed as such, as there was nothing wrong with it and I didn't realize that it would scare off buyers. Also, she listed the house too low; after a couple of months I insisted she raise the price. Ended up selling $13,000 higher that she originally listed. Her knowledge of the market was inadequate - the house should have been listed higher at the beginning. Should have sold for at least $8,000 more than it did. She's a buyers agent - seemed to be more accommodating to the buyer and I felt she didn't adequately represent me, the seller.

I worked with Craig Della Penna, a Murphy's agent, this April and May and I cannot give him enough…read morepraise. Not only did he do an incredible job selling my house in a difficult market and town, but he always made me feel supported during the process. I have worked with many real estate agents and agencies during my life, and Craig/ Murphy's was definitely the best at communication, honestly, and market analysis. The best part is that Craig is always honest with you, even if it is not something you want to hear. I highly recommend that anyone looking for an agent within a 45 minute radius of Northampton work with Craig (I was 45 minutes from Northampton) , whether you are a buyer or seller. You won't find a better realtor or agency.

Erin Maclean was our buyer's agent in our search for our first home in the upper Pioneer Valley…read more She was an excellent resource and partner to us in figuring out what we wanted/needed in a home and then finding local lenders to get the best financing possible. When we found the home for us, she helped us craft the best possible offer to secure the house and give us protections in case there were hidden issues. She recommended a really thorough local inspector that not only gave us an orientation on the systems of our house but identified issues large and small and gave us confidence to proceed with the purchase. During closing she helped us make sure nothing was amiss with the house and has since even given us a list of contractors to help us with the home projects we can't DIY. Erin is professional, responsive and was an advocate for our best interest throughout the whole process - we can't recommend her enough!

Having moved 18 times, I know a bit about realtors. And I am thrilled to say, that Amy Heflin is…read moreone of the best with help that continues after sale...like, who do you know who can---fill in the blank. A personable woman, who through client feedback begins to sort WHO the client is in order to know WHAT they want, Amy was always professional. And always on OUR side. She was our Burgess Meredith. Let me put it further. When we didn't have a check on us for the original wee downpayment for the offer, she spotted us. Now that is a realtor who is on the client's side. Thanks Amy, you are one of The Best.

Stay away from this place, I refuse to call them a business. I called today to complain about the…read moredecline of this property over the past 5 years and one of the tenants visitors that likes to do 40 mph through our parking lot while kids are playing outside. Apparently their office manager or whoever the unprofessional twit was that I spoke to, lacked the mental capacity to handle the simplest of issues and hung up on me. If they don't start doing the very basic tasks of the company that they claim to be, after the holidays, I'm going to make a push to have them removed and find a new management company. Prior to this management company we had Pancione who was absolutely worthless., And merged with this company that is just as bad if not worse. This is a condo community. We don't rent WE ALL OWN HERE! YOU, DON'T. Which means the likelihood of me taking your shit is zero seeing as though we pay you to do a service. I've already spoke to most of residents here and they agree. just for context. Last time there was a Condo meeting they wanted Pancione out of here, but do most of the board being elderly there was never a push, though everybody agreed. most of us grew up in an era where if you don't do your job, you lose it. I've been here for 15 years and from what I've seen most Management companies do the bare minimum and look for reasons to raise our fees. Who are you to raise our fees when you don't own the property? This is a small property, easily manageable with my construction/maintenance background. Between me and one of the other owners with a similar background, along with the dozens of landscapers and contractors I know, we'll have no problem handling this property. It's real simple start doing your job or I'll make it my mission to have you removed from here and do it myself if need be. Seeing as though most of the management companies around here just wanna collect a check it would probably be worth our effort to crack them books open and see exactly what we're paying for, because I know plenty of people that wouldn't mind making some extra money and will do it at a fair cost. there's 20 minutes of my life I'll never get back because you people can't just do the right thing. There's plenty of shit reviews here saying the same thing. Great reputation you guys for yourself. Speaks volumes.

Personal staffs nice awsome apartments clean up service I like it good too live with that…read moreproperty God bless them all

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I have been a renter for a couple of years in West Springfield. Any issues that have come up are…read moretaken care of quickly. I just have to send Ralph a text message and he responds in a timely manner and any repairs are taken care of also in a timely manner. He always makes sure that the everything is cleaned up before he leaves your home. Ralph is a very caring person when it comes to tenants and always has a smile going on. He's also a very trustworthy person who you can trust being in your home when you're not there if there's any issues that arise. Ralph is a great asset to Knight Associates.

Ruthie helped me search for a house for over a year! I was a first time home buyer with a minimal…read morebudget trying to buy in the craziest market of my lifetime. She patiently walked me through the process and came to see house after house with me until we found "the one." She is an incredible ally in the process and she understands the intricacies and dynamics as well as the numbers. I definitely recommend Ruthie to support any home-buying process.

So far, everything has been going pretty smooth! They have gotten back to me in a timely manner and…read morehave been really nice every time. The application process was really easy and quick! Just waiting for a reply now to obtain my keys!

Set up an appointment, took a look at some place, found one we liked and that was it. Incredibly…read moreefficient Realtor who keeps in contact over email and relays instructions masterfully. Thank you for your services!

Rachel Simpson was our realtor. I can't imagine having gone on this house hunting adventure with…read moreanyone other than Rachel. She is a local of Northampton and knows this market inside and out. She explains the entire process thoroughly and in a way that a lay person can understand. She was very responsive and really understood what I was looking for. I was looking both in CT and MA so I had two realtors - Rachel in MA and another realtor in CT. The difference between them was night and day. Rachel was not only knowledgeable but she felt like a friend - I trusted her and she understood and shared my passion for old houses and their craftsmanship. Without Rachel I don't think I would have found this home. Thank You Rachel! You are the best!!

From the owner: Goggins Real Estate is a team of dedicated real estate agents recognized for their knowledge about,…read moreand investment in, the communities they serve in Western Massachusetts. Founded in 1982 by Patrick M. Goggins, the agency has been #1 in sales and listings since 1986. In 2022 Goggins Real Estate merged with Coldwell Banker Commercial Massamont Realtors to add a new level of services to its clients. Whatever your situation - buying selling, relocating to the Pioneer Valley area, or considering commercial property or development, you'll find that the Realtors at Coldwell Banker Commercial Goggins Associates are focused on service and are with you from start to finish. Our commitment to our clients is second to none.