A great experience from beginning to end. Mid-Atlantic did the design and provided the materials. A…read morecontractor they recommended did the soaking tub demolition, addition of a half-wall, and then installation of no-step walk-in doorless tile shower and new bathroom floor. James understood my priorities and limited budget, we settled on a few color combinations and design elements, then I took home sample tiles to see how they looked in the sunlit room throughout the day. After a month to let the decisions settle, the contractor was setup and the materials ordered. Very important: the contractor worked directly with Mid-Atlantic, I never had to be in the middle to relay installation assistance or anything ever (including ordering a few extra tiles when we had to add a seat to the design after finding in demolition that under the tub the stairway ceiling encroached into the bathroom floor space.) All materials were politely delivered on time, James was always available for my appointments, he worked seamlessly through the COVID shutdown, and they even accepted returns of a few unused pieces to get them out of my garage. Highly recommend, there were way too many choices and gotchas to approach the design on my own. Working with a professional was the way for me. Recommended!

We had Mid-Atlantic do a complete makeover last summer so this review is very late as I write it…read more Sorry Bryan and crew (especially Sylvia) In a word they were great. Every time an issue would pop up (old house with odd dimensions) They were efficient and thoughtful throughout the entire project. If you have a project such as ours I highly recommend you contact this company. Thanks to everyone involved!

My husband and I were well informed by the sales representative, Ms Shew, who came to our home and…read moreexplained all the procedures in replacing our tub area into a walk in shower at a reasonable price. She was very knowledgeable about the product, showing us samples. But most of all, we appreciated the fact that she listened to our wants and needs. She tailored her presentation to exactly what we said. So our time was not wasted and neither was hers! Then, a few days later, Kevin came to take measurements. Again, we were impressed with his professional manner in doing his job. He was very personable and answered all our questions and concerns. Therefore, we are very comfortable and happy in choosing this company. Their employees are the best! And we look forward to the installation in a few days. How exciting!

The reviews looked pretty good. So did the BBB rating. However, this company has mastered the…read morehard sell, and the lack of fee transparency. We received the attached proposal for $49,331.89. And we were told the pricing was only good that day, but they'd give us till Wednesday (5 days later). We asked for detail on the costs for the items in the proposal and were told no, they don't provide that. Renken was the second of three firms we met with. Firm #1 provided a breakdown and Firm #3 who we met with today, said they would do so. Also, their payment structure gives them 2/3 of the total fee by the time they do measurements? Good grief. Choose another firm! ***UPDATE*** Imagine my surprise when I got a call today (June 19) from Brent Renkin who called to literally berate me for using this platform to give a one-star review. He told me one-star reviews hurt businesses. He questioned how I could give such a review. The only point of clarification that he offered was that their pre-discounted rate is good for a year, but the discounts are only in place for five days "because of fluctuations in costs." He did confirm they don't break down their pricing in any way, including labor versus materials; said that's their process. As he continued pressing me about my review, also suggesting maybe I didn't understand everything? Toward the end of the call, he talked over me so much that I ended the call to stop the tirade I was being subject to. Seriously, who wants to work with a firm like this?

We are so happy with our new Topline countertops. Absolutely beautiful, and more than what we…read moreexpected. The staff were friendly and did a great job and were very respectful. The change is amazing. We feel like we have a new kitchen and the countertops made the old cabinets look new too. They gave us an honest, detailed estimate up front, and a professional job. We didn't want to go with Home Depot or Lowes. We really liked that they are a locally owned business for over 30 years. Will recommend them to our neighbors.

I always try to shop locally owned businesses whenever possible, so Topline was my obvious choice…read more I'm so glad I went with them, everything from the consult, to the measurement, to the install from 2 very nice and professional young men, went beautifully. I am so pleased with my kitchen granite countertops, and I highly recommend this company.

FINALLY, we received the last piece of the kitchen remodel puzzle! 4.5 month project that I was…read moretold would take approximately 6 to 8 weeks. Lol. At first we thought this company was awesome, than once we received the order we found that the corner cabinet wasn't put together properly and the trim for over the cabinets were missing. Called Reico and was told we would have to wait for another 6 to 8 weeks for them to be able to get another one out to us, along with the trim (they forgot to put on the initial order) First thought, if they know it takes that long, someone should be doing some sort of inspection before they send out to a customer. Where is the quality control? Mind you, we can't use water in our kitchen till the back splash is installed, which can't be installed till the corner cabinet is installed. 6.5 weeks go by and yeah, corner cabinet is received BUT no trim! Asked the Driver about the missing piece and was told there was no order for a piece of trim on his paperwork. So another phone call and low and behold, someone broke it before it left the warehouse. So guess what, another 6 weeks before we could receive that piece. 6 weeks come and go and finally we got a phone call that it would be delivered by Friday, no surprise we got a Text on Saturday apologizing for the delay, apparently it was delivered to the wrong address!!! Bottom line, I love my new kitchen, my husband did an awesome job, but I could never recommend Reico to anyone in the future. Any company that doesn't take the time to assure the best quality before it leaves the building does not deserve to be in business. And their idea of customer service is to tell you to basically suck it up. The other major issue I have with this company is that they want you to pay in full BEFORE you receive and have the opportunity to inspect. I guess they figure with their track record of quality control they would always be waiting for a final payment. The good news is, while waiting all this time for the cabinets, I got my house painted, wahoo!!

My wife and I used Reico for our kitchen remodel. The designer did a great job and so did the rest…read moreof the staff. That being said we had so many issues with the cabinets that were delivered. About 30% of what we ordered was messed up. Dings, scratches and gashes in a large amount of them. We even had some issues with the replacement pieces we were sent being scratched or wrong item entirely. We are happy with our end result and the staff have been easy to work with, but I can not recommend them if you are trying to keep to any kind of schedule. Over all the price was good. Quality of cabinets were split. Green Forest Cabinets were good and we are pleased with them, but the more expensive Merillatt cabinets are really bad (do not get these!)

In the past few years, KBS completed renovations for us involving, two full kitchens and one…read morekitchenette, five full bathrooms, two powder rooms AND two double car garages, PLUS bedrooms, living spaces, hallways, storage rooms, floors, lighting, carpeting, pantries and more in our two homes. All showcase quality IMO. Thus, we've plenty of recent experience with KBS outfit and feel confident in making the highest recommendation. In summary - KBS is not too big nor too small, not too expensive but not cheap, so they were just right for us - average homeowners who seek the very best value. In this regard, KBS was just right. Some highlights........ 1) The crew is experienced and cohesive. They've been together for a good long time. They work well together and we never observed inefficiency. They just work hard all day long. 2) I never had to worry about workers in our home. Honest, polite, professional, kind, and responsive are words I'd use to describe them. 3) Communications were timely and valuable. My advice is to take notes of every communication for reference. In one case we forgot it was our responsibility to acquire an appliance. Uh oh, it was our fault and a written record would have been useful to refer to. Yikes! 4) The budget estimates were honored. there was no bait and switch. Prices were transparent to us. 5) We enjoyed reviewing recommended selections of cabinets, floor, hardware, appliances, sinks etc. Today, we feel somewhat knowledgeable with KBS as our tutors. 6) Cleanup and construction debris was timely. Thanks! 7) The crew was OK with our two dogs. I think our doggies missed them when the jobs were done. Final note: The sign of a great contractor is NOT that nothing goes wrong. Rather it is how the contractor responds when something does go wrong. In this regard, KBS took care of problems I was not even aware of, and when I was, they swarmed to make it right ASAP. For example, a quartz kitchen countertop cracked. Surprised. The piece was faulty. The crack was not due to poor installation. We only had to make one call to Dan who took care of it. Easy peasy. No hassles or haggles about responsibility or cost. Perfect. I've a few more impressive examples. So the more work we observed, the more confident we became in KBS. In my life "trust" is earned and hard to achieve in the contracting world. So, it is with pleasure to say KBS was trusted. We'd hire them again whenever we have a future need. Simply excellent!

We just used the Kitchen and Bath Studio to fully renovate two-thirds of our townhome. To say we…read moreare pleased with their work is a massive understatement. This was a big project and from the moment we met with Dan, we knew we wanted to work with him. He helped us redesign our first floor (including kitchen and bathroom), meeting with us multiple times to come up with a design that worked for our needs. He helped us figure out what materials and design elements worked for our home, really going above and beyond to help us make a lot of decisions. His experience meant that he was able to take our vision of what we wanted our home to be and turn it into reality. The actual project itself could not have gone better. The crew was phenomenal. Their attention to detail and quality of work was exquisite. We did not run into a single issue for this entire project and the final result massively exceeded our expectations. AND it finished ahead of schedule! We HIGHLY recommend The Kitchen and Bath Studio. Dan and his crew were wonderful to work with and the quality of their work is exceptional.

After speaking with several companies, I chose to go with Industria. Their price was reasonable…read moreand Lucas was very knowledgeable. He was also very efficient in communicating with me about any questions I may have. The crew showed up on time, were very friendly and professional. The floor refinishing went very smoothly and they were able to help us decide on a color by staining a couple of areas on our floor and leaving it overnight. I never felt rushed. My entire first floor was done at the same time. The floor looks brand new! I'm so pleased with the color, the team, the finishing and the efficiency of the entire process.

Communication skills were poor. Late for every deadline, miscommunication with the company and…read morecontractors. It was affordable and started with professional invoice and design, everything but even the results were disappointing.

Jeff and Dave nice friendly honest and do great work. We had them do two of our Bathrooms. I would…read morecall them everytime.

From the owner: Our specialty is bathroom remodeling and repair all estimates are done by me personally as is th…read morework we don't use sub contractors so the time frame is usually a lot shorter

my washing machine broke today with a full load in it. tried several times to troubleshoot. decided…read moreon a new one. called their Rockville location and spoke with kevin. original item that I planned to purchase would be a few days to get. upon further questions kevin offered to sell me a floor model/display unit. not only was it bigger but it was nicer then my original model that I was going to buy. went to the store,purchased item and they offered me a five year warranty included in the price. which I must say was a very nice deal. kevin and another associate loaded it in my SUV and all of this from start to finish in 20 minutes. I've been a long time customer and will continue to do business based on their excellent customer service . thanks again . Mark M..

I signed contract with the Frederick Bray & Scarff for an entire kitchen renovation on February 15,…read more2025. Although my experience with my designer Angie-Ange, my appliance rep Nick, and the quality of the work provided by the subcontractors was exceptional, I would not recommend Bray & Scarff to others. The project did not start until July 21, 2025. When I asked why there was such a long delay, I was told by the coordinator that the company had seven active jobs and were too busy! The contract stated the project would be completed around September 21, 2025, but it was not completed until April 21, 2026! The project manager never evaluated the job before it began and his communication was often demeaning and filled with excuses. He allowed all the city permits to expire and then thought I should pay for the extension fees. The project coordinator was totally incompetent. She only reported on work completed, as if I wouldn't know, and did not coordinate any service without being prompted by the designer or myself. The warehouse was incompetent. They left $4,200 of ceramic flooring on a public sidewalk for two days. When they were asked to break the pallet down and stack the tile inside the house, they responded by saying it was "too hot". When they came to pick the tile up, they gouged the base the tree in front of our house and broke the realtor sign in front of our neighbor's home; perhaps they should learn how to operate a hand truck. When the delivered the tile the second time, they crushed six slate path tiles by placing the entire pallet on top of the slate. Because the warehouse did not inventory the renovation items the deliveries were incomplete or missing items required for the subcontractors to complete their work. On two occasions I had to purchase some items at Lowes so the work could be completed. Finally, thank you for assigning Ugur Isik aa a project manager in March 2026. He was professional and worked expeditiously to get all the missing supplies delivered, the worked completed, and the permits signed off.