After deciding to rebuild our older deck, we had to do some research on companies and speak with…read moreprospective vendors. We met with four businesses and carefully evaluated their offerings, services, quality of previous work, and costs. We ultimately chose the Deck Buddy primarily because of their professionalism, approach, and openness during the selection process. Doru was the primary point of contact throughout the entire process, and we chose to work with them because of his dedication, approach, and responsiveness. Every day, his team was punctual, courteous, and clean. They began on schedule and completed the entire project ahead of schedule. We are pleased with our deck and highly recommend his business and staff. Excellent work.

Doru came and presented our options, broke down the old deck, and removed stuff that was on it. He…read morethen commenced to build the most beautiful deck within 1 week in the winter after all county paperwork was filed. He travelled up from Virginia to work regardless of the weather. He even gave us lights on the stairs! His work is admired by family, friends, and even other licensed contractors we have working to complete other tasks. It was one of the best contractor experiences I've ever had!

Excellent experience working with Creative Exteriors Plus, Augustine and his team were great to…read morework with. My project was a screened in patio. The project was completed as planned, exceeded my expectations and was done to my satisfaction. The entire team was professional and easy to work with. They answered all my questions and concerns during the process. The team was very neat and respectful of my home. The crew provided meticulous attention to detail and communication during the process was clear. They cleaned up the work area everyday after they completed their task. There were small cost overruns, but they were reasonable. I would contact them without hesitation for another job. The professionalism helped ease the stress of such a large endeavor. I am excited about enjoying my new outdoor space. I was pleased with the outcome and would highly recommend Creative Exteriors Plus.

Creative Exteriors Plus came highly recommended by a long-time friend. From the start, Agustin…read moreimpressed as approaching the job with honesty and deep/broad level of experience in exterior work. The estimate, design, demo, and build processes all went smoothly because of Agustin and his crew, who started every day bright and early - even when utterly frigid. Like any big project, there were some unforseen challenges, but Agustin communicated with us regularly and made the design changes and/or repairs that were necessary to push forward. Agustin and the crew did a great job with the deck and patio modifications to accommodate. I highly recommend Creative Exteriors Plus!

Alex is super communicative and makes everything incredibly straightforward. We had a combination…read moreof fence and deck repairs and deck staining work needed. Alex quickly scheduled a quote which was more than fair, and then got under way with the work quickly as well. Our deck looks brand new once again, our fence is once gain standing tall and straight. Hiring work like this can always be a crapshoot - very glad to have found D&R, who provided great work and made it dead simple.

Alex did a great job! He stained our fence and deck posts. He is very responsive and very happy…read morewith his work!

These guys kill it when it comes to work. Do it right the first time kind of guys. Need something…read moredone? They'll get it done. No job out of their reach. Give them the shot

The work these guys do is great! Hard working, great folks that get the job done right.read more

What a BEAUTIFUL job well done! I have a deck that is probably 30+ years old, and it was ROUGH (see…read morethe last two photos for before pictures). Some of the floor boards were rotting away so much that I was afraid to step on it for fear of falling through. Other boards were so frayed that it was a splinter nightmare. I worried about the safety of the deck, which made me not want to spend time out on it, or at least, not invite anyone else to spend time on it! There was also no way to access the deck from the outside, so any guests had to come through the house to access it. With a small group this wasn't a big deal, but for large neighborhood events this was a lot more difficult. I contacted 4 different companies to come out for an estimate, and Deck Impact was only one of the two companies who even answered/responded. Their estimator, Antonio, listened to what I was looking for and wasn't constantly trying to up sell me (like the other company was). He was able to give me a quote on site. My quote included replacing the floor boards, adding in another support beam underneath, painting the deck with a solid stain, and installing a spiral staircase. The work looks GREAT! I have been out on my deck ever day that hasn't been disgusting. When outside doing yard work, I've had multiple people share their adoration for the spiral staircase (which honestly has been a dream of mine since buying the house). The work ethic of their teams was incredible and they were very kind (I would leave out water and snacks, bring the dog around, etc.) and they were happy to share the different steps they were doing. They went above and beyond when small issues came up, working to fix them, which sometimes resulted in multiple trips. I know this was probably frustrating on their end, but they didn't show it to me. My only complaints, which are small and do not warrant a star deduction, but also I want to give a thorough review: sometimes, communication was lackluster. At times in the process, I had to reach out to get updates on dates when teams were coming out (after a week of not hearing anything). This very well may just be the nature of the trade, but it wasn't communicated to me that I wouldn't hear from them. But, every time I reached out I would receive a response within a day. Also after a couple of the work days (there were probably 5-6 total days teams were on site), there was a bit of trash left behind. Most of it was from demoing the floorboards, which were falling apart so I understand, but it was 3" nails and fragments of wood. The biggest concern was my dog running around. Also sometimes food wrappers and wrappers from construction materials were left in the yard. It's very possible it would have been cleaned the next time the crew was there, but with a dog, I had to spend time doing the cleanup so he wouldn't pick up something that would hurt him. Overall, I'm incredibly happy with the work Deck Impact did from start to finish and would easily work with them again and refer them to family and friends. While yes, there is room for improvement, the work they have done has made me enjoy my deck again without breaking the bank. Thank you guys so much!

I've used Deck Impact twice now to stain my outdoor wooden deck. They provide truly excellent…read morecustomer service...a level of service that frankly you just don't see anymore, especially in a large city. My questions and concerns were always addressed promptly and attentively. Their work is thorough and the results are of high-quality. While I can't speak for their other projects, the price for my staining project was fair and reasonable. They even cleaned the mildew off the concrete retaining wall abutting the deck while the rest of the deck was cleaned! Well done Deck Impact!

I just had them install my fence and I'm very happy with the quality of the work they did. The…read morefence is high quality and it looks beautiful. I also want to add that they are very friendly and reasonably priced. I would highly recommend them!

Owner of the company is a reckless driver. Police Involved. Caught on Camera…read more The owner of the company participated in dangerous road rage on US Route 340 in Charlestown, WV, involving a green subaru SUV and a semi truck. I was driving the semi truck when I noticed the white F150 (company owner) tailgating a green subaru in the left lane. The F150 attempted to overtake the subaru in the left turn lane at an intersection, almost causing a massive accident. F150 continued tailgating the subaru in the left lane until the next intersection. The right lane opened up in front of me as I approached the intersection. The F150 cut me off to attempt to pass the vehicles and forced me to FULLY apply my brakes. I laid on my air horn and the driver than SLAMMED on his breaks almost causing me to rear end him. I was less than a foot from the rear of his trailer when we came to a complete stop. I pulled over at the Harpers Ferry Sheetz. Police were immediately called. Incident caught on dash camera. I called the number on the back of the truck to report the driver, and the owner of the company answered. He said he was driving! He then cussed me out and said he will show up at the sheetz and "settle the situation." He then showed up to the sheetz in a red corvette and confronted me in a threatening manner. I backed away and told him to wait for the police. He left before the police came. Please consider another company, as this can happen in your neighborhood and someone could get killed!