A great local family business very professional. I called to have my dry vent clean. I spoke to…read moreTim, who was very professional on the phone. Gave me a quote over the phone and said Derrell will be the technician coming out and Derrell did a very great job I highly recommend this company

Derrell was awesome. He completed the requested service and answered all my questions. He…read moreexplained everything to me before he started. He also went the extra mile to label my dampener for the summer/winter seasons. PRICING was very reasonable. 3 times less than another quote I received for the same service.

Reliable twice annual service. Service personnel polite. Tammy in the office always helpful.read more

A to Z installed our generator years ago and their yearly maintenance allows us peace of mind when…read morepower outages occur.

Very good service. I appreciated the electrician taking the time to explain the issue, my house's…read morewiring, and what level of service they provide. However the cost was much more than I would have liked--especially when there was very little to fix. Overall, great service and high price.

The guys were really friendly and got the job done, but they dropped the ball on the "final…read moretouches" part. They left two large holes in my ceiling. Not small holes. Then they left with all of my money. How do I keep forgetting to lower my expectations? It's enough to make me feel like a Republican, - just for a minute. So be it. They left two big holes in my ceiling, and a sizable hole in my wallet. But the hole that they left in my heart will be the hardest to fill. Deep breath. I will get centered again after I Yelp it out.

B McCall is a wonderful company. I rung them with an urgent plumbing issue and they responded with…read morespeed and integrity. Trust is really important with service companies and the ownership of this crew went above and beyond to earn my trust. They are the best in the area.

B McCall plumbing replaced my outdoor spigot when it froze and they did a great job. The work was…read moredone quickly and the pricing was was fair.

I have been a customer of Grove for almost ten years. I have had the maintenance package as well as…read morepurchased my new water heater from them. There have never been any issues, so there was no doubt in my mind that when my HVAC unit died, I would go to them to get a new one. It started well with the sales team, and the installation team showed up right on time. Then everything started going south. I only have a tiny condo, 1200 square feet, so they gave me a time frame of 4-8 hours. At hour 10, they finally gave in and left the job 98% done. The head technician was visibly and very vocally annoyed the entire day. As they were finishing up, the other technician broke off the tube to my humidifier, and the head technician's frustration took over. They informed me that they had contacted the office, and Grove would be reaching out to arrange for someone to come and ensure the humidifier was fixed and a new tube was installed. This was on Monday; by Friday, I had not heard from Grove, so I called to inquire. While I was on the phone with them, I received a text stating they needed to schedule someone to come out and finish the job (in so many words). It was odd that I was on the phone for this issue when, all of a sudden, I got a text to schedule, but I just brushed it off as a coincidence. They gave me a time frame for the following Monday from 12-4 pm. It was my ignorance that I thought, "Hey, they didn't finish the job. I am sure they will put me close to the front of the line since it was their issue not finishing the initial job." Well, I was wrong. The technician arrived at 3:45 and assessed the necessary work, only to realize he didn't have PVC glue and would have to return to the shop to pick some up. This added another 30-40 minutes waiting around for him to come back with glue to finish the job. Now, Grove called me to schedule a pre-inspection before the county came out for the final inspection. This was when it became apparent that this company had no respect for its customer's time. They scheduled the next appointment from 12-4 pm. At 3:35, I received a test from the technician stating they would be here in 50-60 minutes, which is approximately an hour late. I had plans and rescheduled. I was not pleased to have 4 hours of my time wasted, but things happened. I got rescheduled and had to take the day off of work for the appointment. Once again, a 12-4 pm appointment. Once again, around 3:30, the office texted me that the technician was running late and that they would let me know once they had an exact time frame. I called to get clarity on the issue and realized I am now at their mercy. The office called back less than five minutes later to inform me that the pre-inspection was completed on the same day my humidifier was fixed. Overall, I had to miss work and waited over 8 hours for nothing. I would never recommend this company to anyone. There are apparent issues with the managerial staff who runs appointments and customer service. The lack of communication amongst themselves and the lack of basic customer service was extremely disappointing. With the numerous companies available, I look forward to taking my business elsewhere.

Grove installed a new AC and Heating unit for me some time ago. I also purchased an air filtration…read moresystem and a whole home humidifier, which has never worked. The techs who have looked at it have cleaned a valve for a pipe coming off the hot water heater, but that didn't solve the problem. The next time they came out, they replaced the valve and told me the unit was getting water; however, I still have to run separate humidifiers in various rooms because the system does not work. That system has not worked since the day they installed it. So I called today and asked them to send a tech out to attempt to fix it yet again and I was told that I would have to pay a $124 diagnostic fee and even if they performed repairs, I would still have to pay that fee; it would not be included in the total cost like most reputable, customer service oriented companies do. Thus this review. I paid darn good money for that system and it has never worked. I have no idea why and apparently, they don't know either, even though they installed it. So, I used to think their customer service was good; however, being polite is only part of good customer service: standing by your work is the essence of quality customer service. So Grove is apparently one of those companies that install a system that's designed to bleed you dry after the warranty expires. Buyer beware, right? -I will file a complaint with the BBB and post numerous negative reviews elsewhere. Perhaps that will get their attention. Should they make good on their work, I will revise my review.

I agree 100% with Melissa's rating and her text too…read more My ceiling fan is working now and the electrician didn't jack up the price or fiddle-faddle around wasting time to charge us more either. This company is my new go-to whenever we have an electrical problem. I highly recommend this company.

So happy!!! My home…read moreneeded a new circuit panel. I wanted to find an electrician who was very familiar with construction style in my neighborhood, Hyattsville, MD. I posted a message on the local listserve and received a referral for S&S Electric. I contacted Steve and S&S and told him about my home's needs, and it's old construction style. He was very courteous and informative. He gave me a quick estimate and fair price. Steve and his crew completed the work in one day. I experienced no downtime in my home. He even installed a wifi switch for me free of charge. I would happily recommend S&S Electric to any local homeowner.

Richard is very knowledgeable and took time to explain things well. He worked with us until all the…read moreproblems were addressed, and I never once felt like he was trying to upcharge us or sell us something we didn't need. Just a really solid guy committed to doing good work at a fair price. I'd hire him again in a second, and recommend him to all!

Quick, excellent service. We have used the multiple times for different projects. We highly…read morerecommended using them.

Good day, this company was referred to me a few years ago (2021) by my oil provider. I'm telling…read moreyou, if you're looking for a dependable, knowledgeable, customer service-oriented company -- search NO MORE! They have been here for me during cold late nights and early sunny days. Keeping me up to date on my tune ups and annual service agreements; important elements of home ownership. I greatly appreciate them SO much. Most Sincerely, -- Denise

My AC went down in the thick of the heatwave in MD. I called was able to get same day service…read moreafter calling several other companies throughout the week and they kept postponing service to another day after another day. I got lucky by a random referral from my vet and found SF Jones. My technicians were Matt and Isiah who were fantastic! It was over 90 degrees in my house at the time and they had already been working in far more heat than that. They were beyond friendly and professional AND were able to get my unit back up and running. My house went from 93 degrees to a very comfortable 70 degrees within 24hrs. They were also able to diagnose what I had assumed that I would need a unit replacement sooner than later...I will for sure be using them for this as well. I HIGHTLY recommend them :)