Luis is quite the knowledgeable electrician, but what I want to highlight in this review is his…read moreintegrity, which in my opinion is the most important aspect in working with someone. After some initial miscommunications about the job, things didn't quite turn out the way I hoped, but Luis, the company owner came out himself to make sure things were resolved. And even though the scope of the project increased, he insisted on completing the job at the original rate (although I'm not going to let him, because the scope had increased substantially, and that is clearly my own doing). When working with someone new, it's always a toss up on how things will go when unexpected difficulties arise, and I'm very pleased in how Luis does business. Six-stars! UPDATE: the job is done and we are awaiting inspection this week. The pictures speak for themselves. We are extremely satisfied with our Tesla Wall connector Gen 3 installation. Luis went up and over our garage with EMT to get to the nearby panel. He had to upgrade a breaker to a double pole 60A breaker and also had to update the breaker that goes to the subpanel in the main panel to 100A. Tesla had sent us a bad wall connector the first time around and advised us remotely that the electrical work done was perfect and that all power levels were as expected. Luis insisted on coming out himself anyhow to double check everything even though I assured him it was Teslas wall connector. Sure enough the wiring was perfect and when the new wall connector arrived I popped it on and everything worked like magic.

Excellent communication and initially a fair estimate…read more However, the following day the technician arrived an hour late to do the work. I was quoted $200 to install a Blink Wired Floodlight Camera and Blink Video Doorbell. Then, upon realizing there was no power to the light switch, the technician just left my old wires exposed after removing the old outdoor light fixture. Just moved in, so I wasn't sure what was going on with that switch. So I asked if he could fix it, while he was here. His response was "he had to call his boss to get an estimate and that it had to be done another day because it was too late." At this point the technician offered to install the Blink Video Doorbell for $100. I guess in his mind, it was half the work, so half the price... Again, I was given an estimate in person, the day before for installation of both. The Video Doorbell is maybe 1/8th of an inch off center. He did a decent enough job. For $100 to drill two holes, I would've liked it dead center. Then the next morning I received an email with an estimate for $525, to fix the power and install the floodlight.

As a Property Manager and Facilities Manager, I have used Wilcox Electric multiple times over the…read moreyears for the commercial and residential properties that I represent. I have always been very happy with the quality of their work. If you are a Property or Facilities Manager, Wilcox is an excellent partner that will leave you looking good! My experience is that they do high quality work, offer appropriate pricing, easy scheduling and are staffed by professionals in both the field and in the office. This review is because I recently had them do work at my own home and I am beyond happy. I've used them for small personal projects in the past but this time I brought them in to do larger work including a 200 amp heavy up and adding a dedicated circuit for a new stove. They knocked it out of the park! When our home was inspected for purchase 12 years ago, the inspector mentioned that our panel could be a concern. It took me this long to address it. A few months ago Dale performed panel maintenance and helped me understand so much about the power in my home that I decided to have Wilcox come back to do a 200 amp heavy up. Jermaine and Daniel did that work and did a fantastic job. I am so happy with the outcome. Lastly, Nick W came out and installed a dedicated circuit to install a new stove and did a wonderful job. Since I'm a curious customer who asks a lot of questions, he showed me all the components inside the panel and explained what they did. Now, for the first time since we bought the place, I feel absolutely confident in the safety of the power in my home. Based on my recent experiences, I'm planning to have them come back later this year to add some outlets to the exterior of the home and also run power out to my shed. Everyone I have dealt with from scheduling with the office to communicating about estimates and the onsite visits have been top notch. Their staff is professional, knowledgeable and have helped me understand the process at every step. You can rest easy if you choose Wilcox Electric for your project. They're great!

Competent but very expensive. I had them move my home's electrical panel. They underbid the other…read moreoutfit by half, but then took almost three times as long as estimated, ending up charging more than the competing bid. The complex project was accomplished successfully, on the other hand. More recently, I called them up about troubleshooting a couple flaky GFCI breakers. The owner came out immediately (an hour later!) and I learned a lot from him about breakers. On the other hand, he came out without any spare breakers and had to make a run to Home Depot, so I ended up being charged 1.5 hours at $237 an hour (usually time past the first hour is something like $70 extra), so much more expensive than alternatives. So a solid outfit, but not my first choice.

The work is fine, but they are VERY expensive, and tend to request signatures on their tablets…read morebefore any work has been complete or even show you what you're signing.

I have not used them yet, but I contacted them on a Saturday evening about an issue that I thought…read morewas an emergency and they responded immediately and said they could have a tech out in 2 hours. I ended up not needing them but appreciate the quick response and service offer. I will definitely use them for my next electrical need.

I hired Gerson to relocate an outdoor subpanel and install two new outdoor electrical outlets. He…read moreis very professional and communicates very clearly. You probably won't find a better price too. What really impressed me though was he had four other guys and they all worked in 100 degree heat, but got the job done well. Hire him, you won't be disappointed. (Just make sure you provide his team with plenty of water/Gatorade and some food if it's a big job because it's dangerous working out in this heat. Even though you're paying him, you should be considerate. These guys work very hard.)

Spoke to Gerson about going to my rental property about an issue with the circuit breaker. He said…read morehe would be there between 9 AM and 11 AM, but arrived 20 minutes late. He was there less than 20 minutes and said it was an issue with the microwave. He then told me it was $160 just for him to come, which was the first time he mentioned a fee. I would not hire again.

The two gentlemen, Juan and Danny, were extremely professional and kind. They were prompt in their…read moreresponse as my brother contacted them the day prior around 11PM and they arrived the next afternoon at 12PM. They came the next morning and were able to get everything fixed within about 2 hours. The two were very patient and informative, giving us really good quotes and explaining everything they would be charging us for. They also gave us alternatives that were more affordable to our budget. They had to work in a rather cramped space to reach our breaker and they were very positive about it. Overall, the entire experience was great! This business is one you can definitely trust to take care of your needs. Juan and Danny also made sure to tidy up anything they had to move (as it was in their ways o:) and were very polite and personable in their exchange. They were accommodating to our schedule too! We truly appreciated the help!! Thanks so much! c: Also a lovely note: they offered a year of warranty for just electric! So they are definitely a business that is reliable. 100% will definitely contact them again in case of any electrical concerns!

We had a power outage at 2am. After investigating I reached out to a number of contractors via…read moreYelp around 4am. Underdog responded around 4:50am but I had fallen asleep. I responded at 6am. Although the power had come back on I wanted to ensure there was no issue inside my house (ended up being a Pepco issue). They sent 3 electricians by 7:15am. They worked around some design issues with a built in cabinet partially blocking my electrical box. They let me know that I was missing a surge protector in my electrical box. They checked all outlets to ensure no lingering issue. They offered to look into repairing a tv that had shorted out due to a recent electrical storm. Trip charge was $200.

Richard and Jacob were the best. They helped answer all our questions and even helped to find…read morebetter solutions. Jacob went out of his way to help label our electrical box and that was so thoughtful. Will definitely call again if I need electrical work done.

I had a plumber come in for a consultation so that I could buy a tank-less water heater. I paid…read morefor a consultation so that I could buy a water heater that fitted with my home set up. I did not want to have to make changes to my house. I wanted to get a system that was compatible with my current set up. He gave me his advice and I ordered a Rheem 36kw tank-less water heater as instructed. He installed it and the next day it blew a fuse. Ok, no biggie. A few days later, it cut off again and would not turn back on. Called in an electrician and it turns out that the plumber didn't know what he was talking about. The fuse in my disconnet box blew because he hooked up the water heater's electrical components dangerously incorrect. The Rheeem he suggested requires 4 double 40 breakers to power it. He hooked it up to 1 double 30 breaker. Of course the system was too strong for the breaker and the wiring. I'm grateful my house didn't catch on fire but now I need to changed the breakers, upgrade wiring, and add additional disconnects to work the system properly. F that plumber. I paid him to avoid this. Enter Mister Electrical to the rescue. The tech came out. He was professional and extremely respectful of my home, even took extra time to make sure he didn't leave a spot behind him. After examining the set up and talking with his senior, the tech said they would take some time to make sure they get it right. He didn't want to give me any misleading information. The Senior plumber, being made aware of my situation, took a few days to go over the manual and my set up to find the best course of action for my problem. After a few days, he came up with a solution to hook it up to 2 double 60 amp breakers and to run it at a lower setting (the normal power settings were far beyond what I could ever use... damn plumber). At the end of the day, I appreciate how Mister Electric took the time to find the best solution to my specific problem. They were always respectful of my home and money. They could have rightfully charged me $5000 to hook it up like the manual basic instruction. But they took the time and effort to learn the system and find a way to save me over $3000 dollars. Integrity is priceless. Call Mister Electrical now.

I am so impressed by Lee. He was professional, prompt and very knowledgeable about installing…read moreceiling fans. He also installed my curtain rods too last minute and all on a Sunday! Super helpful and really appreciated his humbleness and willingness to finance and beyond. Highly recommended! Lee, thank you so much. Really appreciate the work you did and for working with schedule.

Corey came by to help with an electricity issue and was very professional and extremely capable. I…read morewould definitely recommend him and call again for any other issues.