Been going here for 15 years. They are by far, the best. We tried several other places and our…read moreclothes got ruined! Plus, Yudi is excellent at tailoring my sons pants!

This is my second time taking my suits first time did a great job and took them again one of my…read moresuits had a musky smell and I let them know and completely got rid of the Oder!

I've been familiar with this cleaners for many years and have generally had good experiences with…read moretheir cleaning. Unfortunately, my recent interactions with a young woman at the front counter have consistently felt dismissive and unwelcoming, especially when asking reasonable questions about pricing or services. I don't expect exceptional friendliness, but basic courtesy and helpful customer service should be expected. It's unfortunate because I otherwise consider this a reputable local business. I hope management takes the front-counter customer experience into consideration.

This review is long overdue!!! We have taken all our cleaning business to Lapels and have always…read moreexperienced 5 service and highly recommend them to all!! Thanks to Anita-and to your entire crew!

I inquired a couple business in the area for a simple hem on some pants. Other business quoted me a…read morehigher price and significantly longer wait time. K cleaners got it done for a more affordable price and much shorter time. I'm looking forward to try out their dry cleaning service when I return!

My husband brought his suit in to dry clean. They marked the ticket as one item because it's a set…read more He picked up the dry cleaning and found out the pants was missing. The lady gas lit him and said there's only one item which was the blazer. She said she looked in the shop, but couldn't find the pants but we think it's stolen.

I had a skirt with an invisible zipper that broke and they fixed it perfectly! I was worried the…read morealteration would be too difficult but it turned out perfectly. The gentleman who helped me (I'm assuming he was the owner) was very communicative during the process. They even finished the alteration earlier than expected which worked great with my schedule. He also ordered a dark green zipper to match my skirt. I highly recommend this place for alterations!

This place is amazing when it comes to dry cleaning (of course, obviously right..) but the reason…read moreI'm giving them 5 stars is their exceptional customer service and alterations. They were able to hem a very expensive jacket for me which required raising the zipper. Very complex alteration that came out perfect. Highly recommend

Update: The owner, Alex, came to my rescue again. I was so behind on work and life that I just had…read morelaundry piled up, needed sheets and blankets to be cleaned, and scrubs to be washed as well. I maybe had about 30-40lbs of clothes haha. I let him know that I was leaving to another work trip and needed them in two days (I know, I procrastinated). He did the job! Clean clothes and all. He called before I picked up letting me know that there was a stain that he might not be able to get out without risking the fabric but I told him to try it anyway. He removed the stain and the fabric was fine!! I've been a customer for so many years and I am so thankful to have such a reliable cleaners that I can go to! If you want a good cleaners with a good owner, check this place out! The prices are good, customer service skills from the owner is exceptional, and I give this place a 10000/10! Thank you, Alex!

I was looking for a good dry cleaners for a couple winter coats. I call and checked prices, they…read moresaid one price and I showed up and we agreed on around 17 for two and 24 for the long coat. Then I came in and price doubled. It was 17 for one and 30 for two. I feel bait and switch. Plus, he said he spent hours dry cleaning and the coats were not even clean, some of the stains I was able to remove with a brush of a finger. Good luck Alex Choi (name on the receipts) after over changing me. I will not be back!

I came here for a few alterations ahead of my vacation, and my experience was excellent. The work…read morewas done well, the location was easy to access, and the customer service went above and beyond. I arrived a few minutes after closing and called to see if anyone was still there. The owner graciously came back to make sure I could pick up my items before my trip. I was genuinely impressed by that level of care and would absolutely return. My experience was far better than the current rating suggests, and I highly recommend giving them a chance.

Terrible service; I took in a pair of pants that they didn't even wash, and they did absolutely…read morenothing I asked for--terrible service.

Customer service A+, their procedure was explained to me. And if I ask a question they answer it…read more This company has helped me so much. I keep calling them back.

Mari provides such great service! She has always been on time and is able to accommodate most of my…read moreschedule changes when I need to switch to a different date. My clothes always smell fresh and are folded so beautifully and sorted, which makes for ease of putting away. I had one small issue that she resolved right away. For the price I pay, I feel I'm getting a reasonable deal to not have to invest my time into doing laundry each week.

Del Monte Laundry did an exceptional job with my personal laundry last spring; but my ongoing…read morefrustration with its online system... messages left online about scheduling deliveries and pickups...led me to cancel my account and find an alternative. Case in point? Two weeks AFTER I opted out online of ALL future recurring laundry pickups at my home? And messaged the owner to delete my credit card on file with Del Monte Laundry? This afternoon the owner arrived in my driveway in the company's vehicle out of the blue... And rudely blamed me !! in front of my home for all the world to hear for the confusion. I cannot recommend Del Monte Laundry. ... UPDATE: THE OWNER'S Response? It may serve his new laundry business in the future to fix the "bugs" in the company's online reservation platform; but in no way does it serve as any kind of adequate apology for the disrespect this laundry service owner showed me; shouting in my driveway... nor, for the unforgivable thing he said so all the world -- and my all my neighbors could hear him. Unjustified. Unbelievable. Unforgiveable.

I seldom, very seldom, leave business reviews but have to give a shout out to Del Monte Laundry for…read moreexceptional service! Needed some bedding washed, the app was straightforward and user-friendly and they even located me in address-less downtown Carmel. When my girlfriend freaked out about a missing pillowcase, Ryan was super helpful and located it within the hour, had it delivered. If you're not using Del Monte Laundry, you SHOULD!

Quick and easy plus the people are friendly The washers…read morework rate helps my clothes smell fresh and clean plus the dryer work grate

No one really wants to go to the laundromat! I needed to go today, and this laundromat had good…read moreratings. I'm glad I chose to come here. It's very clean, calm and ALL the machines work. Also, the temperature inside was comfortable. I recommend this laundromat if you have to wash something at a laundromat.

When I needed my wedding dress altered, Chelsea went above and beyond to exceed my needs. Not only…read moredid she listen to what I wanted she actually took the time to add a secret tucking option for my dress so when it was time to dance I wasn't stuck holding it. She is beyond talented and amazing at what she does. I was soo happy with everything she did

Chelsea was awesome!! I had some patches I had to put on a uniform late in the evening for a…read moreceremony and she got it done with no questions asked and made them look amazing. She was extremely nice and had awesome customer service. I'll recommend to all my friends and family!