I have had several custom framing jobs done there, a couple straight forward, one rather…read morecomplicated. The results have been excellent, very fine workmanship and attention to detail. Extensive selection of wood frames. Owner and employees are friendly and helpful. A bit on the pricey side, but here you truly get what you pay for. They also do very good restorations of old damaged photographs.

We were in town for a memorial service and had a million little requests. James and the crew here…read morewere super helpful. We needed cards printed--no problem. We needed a small booklet printed and bound, oh and could we have it by tomorrow? No problem. And at a very reasonable price! These guys are very knowledgeable and super friendly.

Excellent customer service, and quality. I had two different works dropped off and they came out…read morebeautiful. Trusted Randi & Jane to make the perfect choice for matting color for both art works. They have so many choices for frames, types of glass and of course matting for whatever project, artwork you have. They also have art classes which you should check out on their website. They plan on opening back soon, since they have only been able to do is pick up and drop off service at this time.

A gem of a find out in the burbs. Look for the purple house with the Mona Lisa painted on the…read moredoor. Inside you will find terrific local art, creative and fun gifts, knick knacks and jewelry, friendly people, art supplies and tons of choices for frames. Check it out.

Great selection of local art, chocolates, cards & more but the staff is not friendly or welcoming…read moreat all. I wish I could say otherwise because I'd really like to support this place & the local artists represented. While shopping, another guest asked the cashier about if any weaving classes were available in the near future but the only response was a grunted "no." Seems like a friendlier response was warranted so I stopped the shopper on her way out to tell her & her daughter about "A Place to Weave" in Fitchburg, MA. My point is, isn't the Worcester Center for Crafts mission to support the craft community? It isn't hard to do and a friendly word goes a long way.

I discovered this place last year and am so glad I did. This isn't crappity ass crafts. It is a…read moreplace to learn artistic crafts. I took glassblowing and flame work. Glassblowing was very interesting but too hard for me. I'm really glad I took it for the experience and I would probably do it over again just to try it out. It requires a lot of coordination, so if you are as klutzy as me, you might find it too difficult too. As described in their catalog, flamework is: Tthe process of shaping glass rods and tubes into small objects over the flame of a torch. Begin by making beads, pendants and marbles to establish a foundation of technique. As the class progresses, projects will advance to include the creation of solid sculpture and hollow forms such as flowers, holiday ornaments, and perfume bottles. Small class sizes and one-on-one instruction allow students to work at their own pace. I love this class and the instructor, Jake Vincent, is patient and a great teacher. You don't have to be quite as coordinated to do flamework. In addition to glass classes, they have classes in clay, metal, fiber, photography, wood, and design and multimedia. They have a gallery too. I haven't been yet, because the glass studio is in a separate area of Worcester. I've heard its great and intend to go soon. I'll update this post when I get there. Oh, and it isn't as far from Boston as you think. Check out their catalog on their Website.

Awesome experience. Took my 5 year old and she had a blast she loves painting. Christina was…read morephenomenal! Beautiful pieces to chose from

I've really been debating leaving this review because I did enjoy the painting (for the most part)…read more We (my husband and I) went for the very first time a couple weeks ago to celebrate our wedding anniversary. We made reservations ahead of time and when we got there they were assigning tables to sit at. We got shown out table and then we got moved. We were shown the other places to sit so we started looking for the pieces we were going to paint. We returned to the table and another lady started telling us to move again, we would be better off sitting somewhere else. So now we've been moved twice and we end up at a table with little kids who have zero interest in painting. They are on their phones and pushing/knocking the table and my husband and I are having to stop continuously so our painting doesn't get messed up (it did when the kid hit the table and we needed assistance fixing the piece-and we complained at that time). I should note-when we first arrived we told them we were celebrating our anniversary (they asked) and we were told "oh, you need to do a tile!." We didn't think anything of it at that time. When we were almost finished painting the plate we had picked out, a tile was brought over to us. We never asked for it and honestly forgot all about it. It was given to us and we were told to enjoy it. We finally finished the plate and tile so we brought them up to the front. There, we were charged for the tile we never asked for and to be perfectly honest had zero interest in doing - we didn't even put much effort into painting it because at that point we wanted to get out of there. The girl checking us out had no desire to follow up on it so we left, mad. I was told "give us 2 weeks" for the pieces to be ready. No other instructions. So I go yesterday to pick up the pieces -2 weeks and 3 days later. I walk in and tell the desk I'm here to pick them up. "Did you call first?" Ummmm, no, I wasn't told to do that and it's been longer than the 2 weeks. Then she can't find my stuff in the computer, both by phone # and name. I tell her the date we were there and she has to go find the actual paper slip. Then she can't find the pieces and there are now 2 people looking for the items. They finally find them after about 10 minutes of me standing stupidly at the front. Did I enjoy the actual painting? Yes Did I enjoy the overall experience? No Was the customer service good? Not great Will we go back? Probably not, I might give them a 2nd try by my husband will definitely not.

Craftworks is terrific! Fantastic staff, great yarn, good classes and very easy to get to. The…read morestaff is so helpful and really know their stuff. Sign up early for classes as they can fill up quickly. Good place for non-knitters gifts. We are so lucky to have them!

Friendly, helpful staff! They are as excited and interested in your project as you are.read more

I worked with Rob to frame a print from our recent travels. His recommendations, service snd price…read morewere exceptional. I would never go anyplace else.

In cleaning out my grandparents' attic, I found some paintings my mom had done when she attended…read moreMass Art in the 1940s. I kept two of them and wanted them framed. I met with Marcia, who was very nice, knowledgeable, and helpful. She helped me select matting and frames, but when she gave me a price, it was waaaaay more than I wanted to spend. She found some less expensive options for me - still not inexpensive, but less expensive. She gave me a date a month out, but they were ready about a week later. Both pieces turned out beautifully, and I'm thrilled.

This place is a gem in Maynard. Art classes and pottery painting…read more Great place to make gifts for Mom and Dad.

Please update your business profile. Drove half an hour to browse DVDs to find out you're mainly a…read morepottery store. Couldn't even browse the DVDs aisles because the floors were covered in pottery orders, could not even move around.

I really wanted to enjoy my experience with Worcester Wares, but unfortunately things took a bad…read moreturn before my order was completed. I went to Worcester Wares to order some custom shirts for my small business. I paid the full price up front (mistake on my part) and patiently waited for the project to progress. I promptly sent in all of the graphics needed to make the various shirts I had ordered. Months into the project I was informed the the owner was dealing with some personal matters, which I was understanding and patient about. She did deliver some of the products I had ordered, and indicated that she was working on the remaining products. Some of the shirts had a defect, which she said she would rectify. The hoodies that I ordered were supposed to feature a large logo on they back, which the ones she delivered did not. After that visit, it was radio silence. I sent several emails and messages inquiring about timeframe for delivering the remaining items, but did not get any response from her, or from anyone at Worcester Wares. I began this process in early December 2025, and paid for my items in full at our initial meeting. It is now May the following year, and I have not hard anything from the owner since February when she dropped off a few of the items I had ordered, despite several emails and phone calls. Unfortunately I would not recommend Worcester Wares to another business. I am now out several hundred dollars and have only a small handful of the shirts that I ordered, some of which were not made as ordered. Very disappointing.

The merch is cool, but the customer service leaves a lot to be desired. We attempted to get some…read morecustom shirts made and it never happened. Each time we were given a date for review of the artwork, or to see a mock-up, we NEVER heard from her. Texts, calls and emails went unanswered for weeks and weeks. We went back to the store several times and were only given excuses. This was a special project that we were excited about and it never happened. Interestingly, she told us that "small businesses value every nickel" spent, and then, nothing!