I really wanted to enjoy my experience with Worcester Wares, but unfortunately things took a bad…read moreturn before my order was completed. I went to Worcester Wares to order some custom shirts for my small business. I paid the full price up front (mistake on my part) and patiently waited for the project to progress. I promptly sent in all of the graphics needed to make the various shirts I had ordered. Months into the project I was informed the the owner was dealing with some personal matters, which I was understanding and patient about. She did deliver some of the products I had ordered, and indicated that she was working on the remaining products. Some of the shirts had a defect, which she said she would rectify. The hoodies that I ordered were supposed to feature a large logo on they back, which the ones she delivered did not. After that visit, it was radio silence. I sent several emails and messages inquiring about timeframe for delivering the remaining items, but did not get any response from her, or from anyone at Worcester Wares. I began this process in early December 2025, and paid for my items in full at our initial meeting. It is now May the following year, and I have not hard anything from the owner since February when she dropped off a few of the items I had ordered, despite several emails and phone calls. Unfortunately I would not recommend Worcester Wares to another business. I am now out several hundred dollars and have only a small handful of the shirts that I ordered, some of which were not made as ordered. Very disappointing.

The merch is cool, but the customer service leaves a lot to be desired. We attempted to get some…read morecustom shirts made and it never happened. Each time we were given a date for review of the artwork, or to see a mock-up, we NEVER heard from her. Texts, calls and emails went unanswered for weeks and weeks. We went back to the store several times and were only given excuses. This was a special project that we were excited about and it never happened. Interestingly, she told us that "small businesses value every nickel" spent, and then, nothing!

I had a work of art framed at C.C. Lowell recently. The gentleman who helped me was extremely…read moreknowledgeable and helpful--and the result looks fantastic.

Every time I visit Worcester I find another gem tucked away somewhere in the city, and my past…read morevisit was no exception. I stopped into CC Lowell in hopes of finding a unique card and decorative paper. Within the first five minutes of being in the store, I'd found exactly what I needed - leaving me with a few extra minutes of browsing time. -First and foremost, they carry interesting and unique greeting cards. The selection could be larger, but what they do have is great! -If you need art supplies, this is your place. They have a great selection and several options in each fine art category. Also, don't forget to check out the display of historical art supplies in the back of the shop!! -Upon entering the store, there is an awesome table full of small gift items. If you are looking for a quick, unique gift, CC Lowell does not disappoint in this department. -The staff is pleasant and helpful - making an already great shopping experience even better. CC Lowell will likely make the ever-growing must visit list for me when I'm in Worcester.

This holiday season the amazing Gallery Store at the Worcester Center for Crafts saved me many…read moreinfuriating and unsatisfying trips to the mall. The staff (I believe it was Candy and Sam who helped me) are well educated about everything in the store from the scarves to the jewelry to the glass and ceramics. It's rare to find truly knowledgeable and approachable staffers in a unique and invigorating setting outside of a major city! I don't come to Worcester often but I will certainly make the Gallery Store a stop the next time I'm in the area.

Awesome experience. Took my 5 year old and she had a blast she loves painting. Christina was…read morephenomenal! Beautiful pieces to chose from

I've really been debating leaving this review because I did enjoy the painting (for the most part)…read more We (my husband and I) went for the very first time a couple weeks ago to celebrate our wedding anniversary. We made reservations ahead of time and when we got there they were assigning tables to sit at. We got shown out table and then we got moved. We were shown the other places to sit so we started looking for the pieces we were going to paint. We returned to the table and another lady started telling us to move again, we would be better off sitting somewhere else. So now we've been moved twice and we end up at a table with little kids who have zero interest in painting. They are on their phones and pushing/knocking the table and my husband and I are having to stop continuously so our painting doesn't get messed up (it did when the kid hit the table and we needed assistance fixing the piece-and we complained at that time). I should note-when we first arrived we told them we were celebrating our anniversary (they asked) and we were told "oh, you need to do a tile!." We didn't think anything of it at that time. When we were almost finished painting the plate we had picked out, a tile was brought over to us. We never asked for it and honestly forgot all about it. It was given to us and we were told to enjoy it. We finally finished the plate and tile so we brought them up to the front. There, we were charged for the tile we never asked for and to be perfectly honest had zero interest in doing - we didn't even put much effort into painting it because at that point we wanted to get out of there. The girl checking us out had no desire to follow up on it so we left, mad. I was told "give us 2 weeks" for the pieces to be ready. No other instructions. So I go yesterday to pick up the pieces -2 weeks and 3 days later. I walk in and tell the desk I'm here to pick them up. "Did you call first?" Ummmm, no, I wasn't told to do that and it's been longer than the 2 weeks. Then she can't find my stuff in the computer, both by phone # and name. I tell her the date we were there and she has to go find the actual paper slip. Then she can't find the pieces and there are now 2 people looking for the items. They finally find them after about 10 minutes of me standing stupidly at the front. Did I enjoy the actual painting? Yes Did I enjoy the overall experience? No Was the customer service good? Not great Will we go back? Probably not, I might give them a 2nd try by my husband will definitely not.

Called because it was over a week and I hadn't received a call that my item was ready for pick up,…read morebut my friend who painted with me got a text days before that hers was ready. I reached out to the studio and they told me my item was there... not sure what or how they were planning to get in contact with me. At the visit I left my name, my number, a description of my item and noted I painted my initials on the bottom of the item - wrote all of this down on the little scrap paper they gave me to write my info. I'm guessing they lost it.... I go to try and pick up my item today, sign says closed 7/18... it's 7/17, no mention on the phone when I called yesterday or on their social media page(s) that they would be closed due. Frustrating to say the least. Items available to paint upon arriving for the visit were sparse so overall, all of these things combined, it was not worth the hassle.

I highly recommend this studio, Kristen was awesome! I had several people interested in getting…read moretogether for nostalgic ceramic Christmas trees. She accommodated, she personalized hour pieces and was great to work with! We are thinking about making a tradition with several of us. Thank you Kristen, you rock!

I really wanted to enjoy my experience with Worcester Wares, but unfortunately things took a bad…read moreturn before my order was completed. I went to Worcester Wares to order some custom shirts for my small business. I paid the full price up front (mistake on my part) and patiently waited for the project to progress. I promptly sent in all of the graphics needed to make the various shirts I had ordered. Months into the project I was informed the the owner was dealing with some personal matters, which I was understanding and patient about. She did deliver some of the products I had ordered, and indicated that she was working on the remaining products. Some of the shirts had a defect, which she said she would rectify. The hoodies that I ordered were supposed to feature a large logo on they back, which the ones she delivered did not. After that visit, it was radio silence. I sent several emails and messages inquiring about timeframe for delivering the remaining items, but did not get any response from her, or from anyone at Worcester Wares. I began this process in early December 2025, and paid for my items in full at our initial meeting. It is now May the following year, and I have not hard anything from the owner since February when she dropped off a few of the items I had ordered, despite several emails and phone calls. Unfortunately I would not recommend Worcester Wares to another business. I am now out several hundred dollars and have only a small handful of the shirts that I ordered, some of which were not made as ordered. Very disappointing.

I love this place! I bought a few items for Christmas gifts this year. Will definitely be back…read moreafter the holidays to pick out a few things for myself. Everything is so well curated. Lovely local business

I took the Rigid Heddle weaving class in March 2014. The class was small so you got the attention…read moreyou needed to complete the projects. The instructer was wonderful; very paticent in the mist of all this begining weavers. We all had lots of questions and she took them all and answered them. I loved the class and have signed up for the design class as well. The Weaving-Shed offers many craft classes. I even ordered my spinning wheel from them. They put it together including the lazy kate and made sure it all worked. I highly recommend taking a class with them.

the woman who runs this store is a total sweetheart. she's extremely knowledgeable about the stuff…read moreshe sells and will spend any amount of time helping her customers and talking about the items she sells -- where she got it, how it's used, etc. this isn't a shop you want to run in and out of -- you should take your time looking around. it's small, but there's a lot to see that might not be visible at first glance. HOWEVER, if you do go in and want to buy something but only have a credit or debit card, keep in mind that it might take a few minutes for you to check out! this is only really an issue if you are very, very impatient.

Two stars because the women that runs this place is very nice…read more However, it is just a single small room in a house (I'd guess 11x11). And even that space wasn't crammed with inventory. The place was way to bright and well lit and poorly decorated for an occult shop and even though they had a couple of adorable kitties, the smell of the kitty litter from wherever it was kept (it's wasn't the room that was the shop). Was overpowering, even with all the incense and candles about. But again, the owner/manager is very nice. Also, their website seems to be better stocked and reasonably priced (I only glanced at it.)

I've worked with the owners and a number of their visiting artists, who teach kids STEAM…read moreprogramming afterschool and during the summer and I find them to be great with the kids. Their projects are innovative like the science of ... series including the science of ice cream, which was a big hit! I highly ArtReach and their team for children and youth, and even for some family/parent events.

ArtReach is a fairly new business located on West Boylston Street in Worcester. The venue caters to…read moreBirthday parties and other special occasion events. We hosted a birthday party this afternoon for our 1st grade daughter (turning 7) and approximately 25 of her classmates. The theme of the party was a jewelry making experience for the girls ... with pizza & cupcakes. (NOT included!) The party was scheduled on a Saturday afternoon from 4pm-6pm. My wife, my mother-in-law, our birthday girl and our 4 year old arrived approximately 10 minutes before the party was scheduled to begin. At 4pm, they were advised that they couldn't enter the studio because there were 3 young adolescents (13/14 years old) who had not been picked up from the previous party. So they waited outside in the cold. As our daughter's first-grade classmates, and their parents, arrived at 4pm they were told they couldn't enter the studio until the adolescents from previous party were picked up. Finally, they were permitted to enter the studio around 4:15pm (15 minutes AFTER the party was scheduled to begin). More offensively, however, was when the owner/host informed my wife that the parents of the FIRST-GRADE girls were NOT WELCOME to stay for the party. She was further advised that if the parents stayed, that we would be CHARGED not only for the kids but ALSO for EACH & EVERY MOTHER who wanted to stay at the studio with their daughter. Each of the mothers left the venue and indicated that they would return at the end of the party to pick up their daughter. While many of the Mothers wished to stay with their daughter, they expressed reluctance in having our family CHARGED EXTRA for them to remain. In a City where there are SO many great venues to host your daughter's birthday party, unfortunately, I would NOT suggest hosting it at ArtReach Worcester. Buyer Beware!!