1. Collin County Customs

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McKinney, TX

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Collin County Customs

3.7 (3 reviews)
Closed • Closed

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2 years ago

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2 years ago

Had 2 cars needing repairs and upgrades, great service and communication throughout both projects

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4 years ago

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Auto Clinique

Auto Clinique

(347 reviews)

North Dallas

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I'm not one to leave bad reviews, but if it saves someone from making the same mistake I did, I…read morefeel obligated to do so. I would STRONGLY recommend taking your vehicle elsewhere. Any shop that offers a 10% discount in exchange for a positive review should, in my opinion, be approached with caution. My experience with this shop was far from positive. A truck that had 250,000 miles on it and was showing signs that should have raised some serious questions about a failing head gasket. Instead, I was led through a series of costly repairs that basically treated the symptoms instead of finding the actual problem. Those repairs ultimately failed within a few weeks. They also installed what I believe were cheap aftermarket parts, including the wrong front struts. When I brought it to their attention, instead of taking responsibility and replacing them, they wanted to charge me to install a lift on the rear of the truck to compensate for the front end sitting higher than the rear. WTF? Another big concern was the price and quality of the parts. When I asked about the brand of the parts they were installing, which seemed they were hesitant to reveal, I was surprised to find what appeared to be nearly a 100% markup compared with retail prices. Their invoices also don't identify the brand or manufacturer of the parts, so you really don't know what you're paying for. In my experience, the parts were marked up an unreasonable amount, especially considering the quality. Looking back, I feel like the focus was more on getting me to authorize additional repairs rather than properly figuring out what was actually wrong with the truck, knowing Id probably just cut my losses if I had been told the truth about the head gasket from the beginning. I originally brought my truck here because I was trying to avoid dealership prices. Unfortunately, when I finally took it to the dealership, that's when I learned what was actually wrong with the truck, which was in fact the head gasket and the wrong struts installed. The dealership also asked me if I had ever used a quick sealant in my engine because of the sludge they found in the radiator overflow, the radiator that auto clinique just replaced. I don't have proof, but definitely raised even more concerns about the shop practices. I was so hopeful that I had found an honest shop, but sadly, I'd have to say they are far from it. And Ray, I'm not interested in you telling me how you offer a year warranty on your parts and repairs. Thank you

Elite Exhaust & Brake - My exhaust tips they said wouldn't fit so I went to miller muffler and they did them.!

Elite Exhaust & Brake

(12 reviews)

DO NOT GO HERE!! READ BEFORE GOING…read moreOVERCHARGING ESTIMATES!! Made my first Yelp account just to write about how terrible this shop treats/SCAMS its customers with FAKE ESTIMATES, and to save you the time/money. DO NOT GO HERE. 1-If you have parts in your car they do not care about scratching your interior up taking them out. I'll add photos.. 2- I was looking for shops to do a bolt-on install/cut/patch job on a NON-damaged exhaust for my Nissan 370z that I already had all the parts for. I called to see if they could do the job, but the person on the phone didn't even know what a Y Pipe was and claimed my car doesn't come with one. (AT AN EXHAUST SHOP) When a simple Google search would teach you that it does. It was a straightforward job so I gave them a chance and drove there for an estimate. (Had to show them what I wanted installed/done to my car before getting a estimate) Once I pulled up he said "We can't start working on it today but we can start/finish by tomorrow" "Leave the keys here and we'll get it done." Not knowing what they were doing with my car or that I had the parts in my trunk at this point. Then I said "Can I show u what I want cut/done, the parts are in my car". He then says "Oh, you have the parts with you" confused... I then proceeded to show him what I wanted done. He says "For the cuts/patch alone it would be $200" and "$450 no more than $500 for the full job done by tomorrow". Which was $150 more than the first shop I went to, but had a longer wait time. I double checked that he said $450 and left my car with them MAINLY CONSIDERING they'd get it done by tomorrow, and it fit my schedule. The next day they called "saying my car is ready, and the cost was $600. ($20 for an added part)" I said "ok I'll be on my way" hoping for a reasonable breakdown for an added $130. On a $450-$500 estimated job that came with all the parts. I asked them for a price breakdown and why the price changed from $450-500 to $580. The guy then lies to my face and says "I said $580 yesterday, there's no breakdown it was all labor". "$600 of straight labor" I asked if there were any photos, or anything to show that the job was done well. (Since it's under the car) He says "You can have another shop put it on a lift for you, or start it up as proof" On a $600 job... He then brought his manager in and I explained what happened. The manager insisted there's no way $130 was added out of nowhere and that I wasn't telling the truth. (The cat back exhaust alone cost $2500 why would I lie about $130...) Then the guy who lied at the counter lied again now saying the $450 came from ME asking for $450 not from him saying $450. (After just saying we didn't talk about $450 prior) When all I asked for was an estimate the day before just like every other shop I called. I didn't bother influencing the price they gave me knowing I could just go somewhere else if I didn't like it. He also lied about seeing me leave the parking lot to get an estimate from somewhere else to his manager. When all I told him was that I debated going somewhere else because of the price the first day. (Then waited in my car for a few ) but decided to leave my car with them. (Never left the shop) I didn't bother arguing with 2 scam artist so I ended up just paying them and leaving. (Otherwise, I wouldn't get my car back obviously) They got the Job done hopefully. ( I don't have any proof besides the car running) Very disappointing first-time experience with this shop. Don't suggest anyone going here. If you have no choice please get EVERYTHING written on paper. Thanks for reading, God bless.

Good pricing. Did my muffler delete but said I only had one resonator took it to miller muffler and…read morethey mentioned I still had one more resonator so I had them remove that. Also had after market tips and they refused to install them said they wouldn't fit then went to miller muffler and had them install both tips for like $100. Honestly kinda disappointed with how they lied about the only having one resonator and that they couldn't install my after market exhaust tips

Collin County Customs - autocustomization - Updated November 2026

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