1. Elite Exhaust & Brake

0

Plano, TX

Elite Exhaust & Brake

3.8 (12 reviews)
Open • 8:00 am - 5:00 pm

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Response time

2 hours

Response rate

100%

Services - Elite Exhaust & Brake

Auto brake repair

Auto steering and suspension repair

Elite Exhaust & Brake Photos

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Recommended Reviews - Elite Exhaust & Brake

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Reviews With Photos

Timothy G.

This place is ABSOLUTE GARBAGE!! Sent a video and pics to get a quote on an exhaust job on a Slingshot. Quoted me 200-250 confirmed again the day prior to coming up there drove an hour. All of a sudden the owner Tommy wants 600 because he called the Polaris dealership and the charge 750. Absolute BS, I asked him what was different in person from the video and he NOW says he didnt really watch the video. So I took a day off of work and drove 2 hours round trip for the ol bait and switch tactic. Consumer beware stay away from this new business with dishonest tactics!!

Dual exhaust.

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8 months ago

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1 year ago

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3 years ago

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1 year ago

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3 years ago

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3 years ago

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1 year ago

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3 years ago

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2 years ago

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3 years ago

Couldn't recommend Elite more. They really treat you like family and go above and beyond to make sure everything is just right.

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3 years ago

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3 years ago

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D&D Mobile Mechanics - Replaced front & rear brake pads and rear caliper on 2022 BMW X5 for safe, smooth stopping. Mobile service right at your doorstep. #BMW

D&D Mobile Mechanics

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Amazing communication, quick response, and fixed my car for a very reasonable price! What more…read morecould you ask for? Would definitely recommend and will use in the future.

Beware of duplicate labor charges, extreme hourly rates, and scheduling games…read more I hired D&D Mobile Mechanics for front suspension and wheel hub work on my family's AWD SUV. While the initial diagnostic visit was fine (for which I paid an $80 fee that was promised to go toward future repairs), the billing and customer service that followed were deeply concerning. 1. Blatant Labor Stacking: Their initial quote was $800+ in labor alone (with me supplying 100% of the brand-new parts). Included in their quote was a $140 line item specifically to replace hardware and links that are already required to be disassembled to replace the struts and wheel hubs. They were essentially charging standalone book rates for parts they already had to remove for the primary jobs. 2. Extreme Hourly Rates (By Their Own Admission): Because this was a major front-end job involving struts and hubs on driveway jack stands, I asked for a first-morning slot to ensure proper daylight, rather than a late afternoon arrival window. In response, their dispatcher dismissed my concerns and put in writing that: "these are straightforward repairs... it would take a couple of hours, and that's true." Consider the math: If this is truly a 2-hour job, their labor quote represents an effective rate of $340 to $420 per hour for driveway labor in cash/Zelle. That is higher than exotic luxury dealership rates, done on residential concrete. If it actually takes 4 to 5 hours (the standard time on jack stands), then forcing a late afternoon start meant recklessly rushing critical steering and bearing work into the dark. 3. The Scheduling Runaround: Communication was very slow, with basic scheduling texts going unanswered for nearly 20 hours. When I asked to simply reschedule to the following week for an open morning slot, the dispatcher stonewalled, claimed their calendar had zero morning openings for weeks, admitted they are "a small business with 1 mechanic & limited availability," and pushed me to cancel. They essentially pocketed an $80 diagnostic fee, attempted to bill $350+/hr for driveway labor, and gave me the runaround the moment I insisted on fair labor overlap and adequate daylight. Save yourself the frustration and take your vehicle to an established, brick-and-mortar local shop with hydraulic lifts and transparent billing. ****************** Update following owner response: The owner admits in their reply that their work depends on "available daylight," which completely validates my request for a morning appointment to avoid a rushed afternoon job. Furthermore, hiding behind "job-specific pricing" does not change the fact that their dispatcher admitted in writing the job only takes "a couple of hours," making their $680-840 labor quote an astronomical $340+/hr rate for driveway work. I stand by my warning to find an established shop with transparent pricing and flexible scheduling.

Elite Exhaust & Brake - autorepair - Updated November 2026

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