After watching the D&D movie Heroes and Thieves, I wanted to find out more…read more Gamers Guild answered all my questions and had all the materials I need to begin my studies to be as a dungeon master. A good space to begin.

Gamers build is a local store that supports Magic and board gaming. Dan the owner is really…read morefriendly and helpful answering any questions you may have about Magic or board games. They have a great stock of Magic cards and there is usually magic players in the store playing with their friends. If your interested in any gaming then you should visit the store!

At this moment I am sitting in my car on hold with Michael's 1-800 number (it's already been over…read more10 minutes). How did I end up in this predicament you ask? I'll start here at the beginning... This wasn't an ordinary visit. I was here to finally secure frames for art. Not just any old art - much I received as a gift from local artists following the loss of my longtime home in the Whittier fire, others hand made by close friends. I'm finally in my forever home and am ready to make it my own. These prints many of which I've been carrying around for almost two years. They've been leaning against the wall for far too long and part of moving through the loss of my home is embracing and truly settling into my new home. After a wonderful encounter with Michael's in house framing expert (tall young man with brown hair - sorry I forgot your name as I totally asked for it!) I rolled up to the counter - with just one impulse purchase I might add - so proud. I mentioned I had multiple coupons. They said "ok". After being rung up I made the mistake of paying before asking why the total was so high - one deal did not go through. I inquired about the bogo sale I'd seen and they said they didn't know about the sales - there were too many. I confirmed the missing deal (25% off everything full priced) and they just shrugged. They offered to return and re ring up the purchase - tho noted my voucher would not reset for a few days. This was not an option that interested me. I asked if they could do anything else and they said they could get the manager. They made a quick call - no manager appeared and I was advised to call the Michael's 1800 number. No apology for the inconvenience or acknowledgement of how frustrating this scenario was (I have worked many years in customer service and would have handled things way differently). I drove home and called Michael's. It was a 12 minute wait to speak with someone. They informed me that they could not resolve as it was not an online purchase tho suggested I return to the store as the manager could as a one time courtesy extend a gift card for the 20% difference. They also noted the manager could call them to be walked through the process. I drove back to the store and met the manager on duty. They informed me they did not know how to give me back the difference. I called the 1 800 number and together we waited and pleasantly chatted for over ten minutes. At that point I was frustrated, sad and nearing crankiness. I was advised to return to the store another day the overall manager would be in - which unfortunately was only during my working hours. Major bummer. I also shared at that time how I felt the situation was handled poorly by the prior employee. I did somehow manage to escape work to make it in when the overall manager was there. He was quick to help tho again not very empathetic. I will most definitely return tho will be super duper careful to review all the pricing at checkout before I swipe my card.

Need balloons? Stay away from this location. Far far away…read more I stood here for two hours just to place a balloon order. The person helping me wasn't familiar with the inventory. I placed my order one week ago. A party of 80 people. Nine balloon bouquets to be ready at 3PM. I called at 3PM to confirm they were ready. Nope we just started. Why? What happened? Oh the morning crew didn't do it. Right. I walked in at 4:15PM. Not ready. The girl behind the counter was working on a different order. I asked how much longer? The middle-aged woman said "hey it is what it is". Right. Can you imagine if everyone was this incompetent? She couldn't have cared less. It is what it is. I have 80 people coming to my son's event. He's 13. I'm giving opening remarks. I rented a van to transport the balloons and other table decorations. The older lady said "ya know we're working as fast as we can, the morning team shudda done it" .... Nope. Not interested in excuses. When you pay like shit, you will get shitty workers. And those workers will treat their customers like shit. Maybe someone should start a balloon truck. You'd put Michaels out of business. It is 4:26PM.

Great atmosphere for a game/hobby store, with very friendly and knowledgeable service…read more My son was interested in getting started with Warhammer 40k. There are SO many choices when it comes to what army to start with, and what units within that army, and it was hard for him to choose without any experience with any of them. Ken, the store manager, was incredibly helpful in asking questions to help my son find the best army for the playstyle he wanted. There were others in the store playing on the store' battle table as well, and those customers/players were also very kind in sharing their enthusiasm and answering questions.

Ken is a great manager, really like this store better than alot of the other GW shops I've been toread more

Honest, above board and even caring! They went over all item I brought in and explained the value…read more I got a complete description receipt of all I brought in. Very cordial person working with me. Also, lots of coins and jewelry were available. I'll be going back to just shop!

Very unresponsive via email and totally unenthusiastic on the phone. Was told they "loved" having…read morecollections and that they displayed them throughout the store. I'm happy I didn't bother to drive 3.5 hours to sell them some of my father's collections. I felt like I was having a conversation with myself on the phone. No information was given and they seemed to care less if they ever saw me or my father's collections. Left a very bad taste in my mouth BUT they did save me a trip.

What a great visit to Liberty Puzzles. The staff was super friendly. We visited the Warehouse Store…read moreon 49th street. We were offered a tour of how the puzzles are made. There is a barrel of whimsical sample pieces that you can choose for a souvenir. There are several puzzles framed in the store. We thoroughly enjoyed our visit.

Liberty Puzzles is a bit of a puzzle.. :) I love walking around in there store and enjoying the…read morebeautiful designs. We have purchased for a special gift for family as they are fairly pricey but have not purchased for our own family. They truly are beautiful with amazing interlocking pieces but dropping $250 Plus for a puzzle is a rare buy for us! If you want to see grand and wonderful puzzle designs you should check out Liberty Puzzles.

We took the factory tour,C.J. did a great job explaining the process and very friendly . We…read moreenjoyed the tour .

Wooden puzzles-- cut perfectly in amusing b shapes. I will never buy any other puzzles. My…read morespouse gave me a small round wooden puzzle last valentines Day and I am hooked. We have made several trips to their Boulder Store. Each time we emerge with another puzzle. They are the best-- and will replace a missing or defective piece without charge if it came that way. Otherwise a nominal charge of $3. The best!

Great for gift and puzzles and random things you don't even realize you need. I came in because the…read morepuzzle table drew me in and ended up leaving with a handful of items!! The women working the front were so friendly and personable. I look forward to the next time I am in town.

Amazing customer care in framing with Megan, and a super fun store to explore…read moreand buy unique items. Small business with lots of history in Boulder!

Everyone that works here is friendly, welcoming, and ready to help should you need it. They have…read moredone an excellent job of helping me locate craft supplies over the years. The environment is warm and friendly and it's the only craft store I go to anymore for that reason. There's almost always coupons available online or through emails, the associates are always quick to get you signed up and make sure you are receiving special deals.

Horrible customer service experience tonight with Lisa and the manager on duty. The only positive…read moreemployee was Emerson, who genuinely tried to help but was told by Lisa and the manager not to assist us. It's sad to think of other customers having to go through this kind of treatment. I came in around 8pm and at 8:30pm asked to have fabric cut--30 minutes before closing. I was told they could only cut three fabrics due to it being so close to closing time. We had wanted 6 fabrics cut but decided not to push the issue. Lisa cut two, then stopped early to begin closing down the store. At 8:53pm--still before closing--she refused to cut the last fabric, claiming it would take "5 to 10 minutes" to cut one piece of 3-yard fabric. That excuse is absurd. Measuring and cutting fabric is basic service, and there was still time left before the store officially closed. When Emerson stepped up to help, she was directly told by Lisa and the manager not to serve us. This was after we had already spent about $150 on fabric and other items. Refusing service to paying customers who are well within store hours is unacceptable. I understand not wanting to keep staff past closing, but when a customer is in the store before closing time, they should receive service until that time--not be dismissed early. Tonight's interaction was dismissive, unprofessional, and damaging to Michael's reputation for customer service. I will be escalating this to Michael's corporate management, because I believe the company would not condone the way this store treated its customers.

I went to Hurdle's because it was close to my downtown work location. Not only do they have a great…read morelocation right on the Pearl Street Mall they have awesome customer service! I was greeted promptly when I walked in. I was given many choices. Everyone in there that worked there was friendly. Other customers came in and they were greeted warmly. I highly recommend it. Great selection of jewelry and watches. I will certainly be back when I need more jewelry. Thank you Hurdle's!

My experience with Hurdle's has been nothing short of exceptional. We visited several jewelry…read morestores during our search, but ultimately decided on a custom piece. After researching multiple custom jewelers, we chose Hurdle's, and I am so glad we did. From the start, Aria was incredible. She not only answered all of our questions but also took the time to educate us on the different qualities to look for in various stones. Hurdle's has a great relationship with their ring makers, which made the process seamless. I found a ring design I loved and wanted to modify, and they provided multiple modification options--from their in-house team and the ring maker. The wax model they created was a game-changer, helping me visualize the final product perfectly. My engagement ring turned out so beautifully that I trusted them with two other custom projects for my wedding. For my wedding necklace, I wanted to use the stone from my proposal ring. I asked for recommendations on how to add interest without overshadowing the main stone, and they delivered stunning designs. I also worked with Haley to create a custom wedding band. Like Aria, Haley was incredibly helpful, offering suggestions and sharing her extensive knowledge of different stones, settings, and metals. I was more indecisive with the wedding necklace and wedding band design, going back and forth on several ideas. Haley was exceptionally patient, listened to my evolving vision, and helped me narrow it down while managing my expectations. The result is a both a wedding necklace and wedding band I absolutely adore. My fiancé is equally impressed with their knowledge and service, so much so he purchased his wedding band from them too! I highly recommend Hurdle's for any custom jewelry needs. I recommend seeing them sooner rather than later to make sure you have time to work on the design, make changes, and have it made. The pieces they have made for me are not only beautiful but also deeply meaningful. In addition to their custom work, I've had them repair several of my pieces. When one of my earrings needed a small fix after a recent repair, they took care of it on the spot. I am confident that even if we move away, we will be customers of Hurdle's for many years to come.