I've been coming to Dr. Yun for a few years now and she's always been so kind and professional when…read moredoing my eye exams and exploring my glasses/contacts options. The front desk is so sweet too. One time my sunglasses screw broke and they took it into the back and helped me fix it. She explained to me that my sunglasses had a slightly different screw but they were lucky to have just a few more and made it as good as new.

We have been a long time client of Dr Yun. She is very nice and always answer our questions…read morepromptly. However, her front attendant sometimes is not really paying attention and I felt like she could be more attentive sometime.

I highly recommend Golden Rowland Heights for anyone in need of glasses--especially Silhouette…read moreframes. The quality is outstanding, and they're truly the most comfortable and lightweight rimless glasses I've ever worn. The service is excellent, pricing is fair, and the staff is very easy to work with. This is now my go-to place for eyewear.

I come here for Dr. Huang and June the technician for my eye glasses' needs. They are located…read moreinside 99 Ranch Market Plaza, Rowland Heights. Parking can get slightly tricky due to supermarket traffic. There are two sides off the parking lot: front and back. I haven't had problems with parking when I come for my optometrical needs.

The doctor and his staff made me and my brother feel like family. Ron really took time to ask me…read morequestions about the kind of glasses I needed. I just can't say enough about the whole operation. Thank you and we will be seeing you soon

Awesome practice! Everyone had smiles and was welcoming to…read moreme and my family. No wonder Dr. Liu is the optometrist to the stars! If you want the best, come here!

I went in looking for a specific pair of miu miu glasses and while i couldn't find that pair…read morespecifically, I was able to find a similar pair! Everyone was so nice and so helpful. I def would recommend.

****CASH OR CHECK ONLY****…read more Fast 30 min appointment. Eye exam. The doctor is very fast and efficient. After the eye exam, he gives you a paper and that's the prescription. And you're off.

I've been a patient at Harvard Optometric Center for over 30 years under the same ownership. They…read moreconsistently provide excellent customer service and precise prescriptions.

I've been coming to Harvard Optometric Center since 2007, and that alone should tell you how great…read morethis place is! The staff is always friendly, knowledgeable, and professional, making every visit smooth and stress-free. One thing I really appreciate is how fast they are at getting your lenses or glasses set up. No long waits or unnecessary delays--just efficient service done right. Another major plus is how well they handle insurance. Unlike other places that require you to pay upfront and wait for rebates, Harvard Optometric Center applies the insurance directly and only charges you for any remaining balance. This makes the whole process so much easier and hassle-free. If you're looking for a reliable and professional optometry center, this is the place to go. 18 years and counting, and I wouldn't go anywhere else!

Dr. Penn and his staff are extremely patient and helpful. Everything was explained to me very well…read moreduring my eye exam. Shoutout to Eren for assisting me with my glasses selection and taking care of me during my visit! Thank you everyone!

Be careful, their service is absolutely terrible, and also their prices. After my eye exam, I got a…read morenew pair of glasses that made it impossible to see anything up close. When I called back, the receptionist actually had the nerve to tell me that my $400 glasses were 'only for driving, not for reading.' I had to challenge her before she finally transferred me to Penny, the doctor's wife. Later, I went in to have the lenses replaced. I waited for three weeks without any update. When I called to check, the same receptionist told me she had no idea how much longer it would take and couldn't provide any tracking info. She just kept giving me the runaround to get me off the phone; So far I still haven't received my lenses replacement. This is exactly the kind of service you can expect here--extremely poor attitude. That said, Dr. Penn expertise is undeniable, and he is very polite, but the front desk staff is a nightmare and without any service.

I picked out some beautiful Jimmy Choo frames they are perfect I'm excited to wear them always. The…read moresales woman told me I have expensive taste but the frames were no more than $300. They check my eyes thoroughly. They were very nice.

They've implemented a system that essentially forces customers to go to the store to get their…read morelegally required prescription. Six months ago it was "the fax machine is broken." Today it's "HIPPA is the reason". HIPPA allows prescriptions over email and in fact, allows patients to request their prescriptions. Why would I want to go in person to get a 90's ass paper prescription from your printer? Are you misunderstanding HIPPA or is your patient digital infrastructure stuck in the 90's?

I always receive great service from Dr Hoshi and her staff. They really took their time helping me…read morefind the perfect pair of sunglasses for my next vacation!

Super clean beautiful place with very very friendly staff I like that they don't push for you to…read moreorder contacts and glasses there they give you the information and let you make an informed decision on where you want to spend your money after the exam. They also have the newest latest and greatest technology for checking your eyesight highly recommend.

Always a nice place to go to. Most are just pleasant and seem to like their job. Most associates…read morehave been very helpful and patient with customers. Except for the young Asian girl on the front office of the optometrists. She was rude AF. I asked her a question nicely and mid sentence she just busted "no!" Girl didn't even let me finish my question. Mind you, my question was not even answerable by yes or no. Girl needs some training on listening and respect. Silly! Other than that, the visit was pleasant.

Am I invisible? Because that's how I felt ordering glasses from this Costco optical center…read more After getting my annual eye exam at the optometrist, I thought it would be convenient to just order glasses at Costco, right after my exam (I went to the optometrist who had an office inside the Costco). I started looking at glasses. The selection was ok, but not amazing. I wasn't too particular so I just picked a pair. When I turned to the kiosk for help, NONE of the workers seemed to be make any acknowledgement of me in any way. Finally I see that there was a ticket dispenser (like at a deli) and grab a ticket. Why couldn't ANY of the 4 workers in the kiosk just point to it and let me know? I stood around for about ten minutes being invisible until a number was called. Not my number, so I waited again. More time passed before they thought to call the next number as the previous number called never responded. When I finally got around to being helped, the staff member was fine. Polite, efficient. But by this time I was already annoyed. Waiting to be helped took longer than my actual eye exam. I paid and was told I would get a text when my glasses were ready and to just walk around to stand at the register with the sign so I didn't have to wait next time. Was she acknowledging that I was waiting around for an excruciatingly long time this time? No idea I get a text that my glasses are ready, which is nice. I go to the register with a sign and wait. And wait. And wait. And wait. Omg did I put on my invisible outfit again? There were 2-3 people working on the kiosk. Only 1 was with a customer, the other 2, I have no idea what they were doing. I stood at the register waiting for more than ten minutes, before ANYONE even acknowledged me. What is UP with this lack of customer service?! I'm ok with waiting, as long as I'm being TOLD that they're busy and I need to wait. I don't appreciate or enjoy being IGNORED. There's a very specific system at the optical department, which is fine but be mindful of people just standing and staring. Say SOMETHING. Again, I was SO ANNOYED and irritated about the customer service that by the time I was being helped fit my glasses, I just wanted to leave. I think I was incredibly rude and dismissive of the tech, but I was so heated. I'm not expecting white glove service with staff fawning over me and helping me every step of the way. But also, DON'T ignore people. If a customer is standing and STARING, it won't hurt to say, we'll be right with you, or asking, do you need help? Even writing this review is getting me so mad and upset. I will NEVER go back to Costco optical. I'd rather buy expensive retail than deal with feeling this ignored and invisible.

very nice people, treat you with kindness and listen to you, also have your best interest, they…read moreremember who you are, and how to improve your eyesight. I really appreciate them very much

Friendly and pleasant experience here. I recently got vision insurance, and wanted to use it for a…read morevision check, along with a pair of new glasses. Dr. Alvin is very friendly, and explained everything thoroughly. The staff is friendly here too! Pretty decent selection of glasses.