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    Colfax Realty

    1.5 (2 reviews)

    Services - Colfax Realty

    Property management

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    5 years ago

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    Courthouse Property Management

    Courthouse Property Management

    (7 reviews)

    Wow, just wow. If you are a home owner DO NOT USE COURTHOUSE PROPERTY MANAGEMENT. All goes fine…read morewhen they are busy collecting your money, but the second the tenant or the house has an issue be prepared to get screwed. They use their friends as contractors and depending who they use, you may get charged $125 to have a toilet unclogged. Why not ask the tenant to unclog the toilet? Because they can pay their friend to do it and then you just get it deducted from rent at the end of the month. Need to get in touch with your 'property manager'? Better hope it's a Monday, Wednesday or Friday because they don't work on Tuesday and Thursday. Need help on a weekend? Well, if you are able to get in touch with them, you will pay extra for that service since it's 'after hours'. Need to get in touch with them on those lucky M/W/F? Well guess what, when you call your property manager EDWARD KOONS (yes that is the real name), his 'secretary' will tell you he can't take your call because he is 'in court'. So....instead of helping with your situation, your property manager is off doing his real job as a lawyer. You are an afterthought. Want to keep your tenant happy? Well, you'll have the opportunity because eventually the tenant will start calling you since they aren't responsive and can't get in touch with COURTHOUSE PROPERTY MANAGEMENT. This shill of a property management firm is run by some lawyer and his wife is the accountant. Want to question something on the bill? Be prepared to get a legal mouthful of why this was charged and then told that you can take them to court if you don't agree with it. Make a request to approve that any work or fix or work done on the property be sent to you, the homeowner, prior to moving forward? Good luck, they will reference the contract you sign with them that gives them the right to be your 'agent' and do it anyways, even if you could have fixed it yourself. Never, ever had I expected to see this type of actions from our small town of Auburn, but apparently word of mouth has not spread yet. Frankly it's embarrassing to have to tell your tenant to contact them because you know their experience is going to be horrible. Want to see all the properties they manage, including yours? Well, just go to their website where they disclose everything about your property. Don't feel comfortable with that and your tenant also is not? Too bad, the lawyer will explain that they 'are allowed to do this' even if you would prefer it to not be shown. I could go on and on and on.....just find another property management place or you'll be the next to leave this review.

    Paula with Courthouse Property Management was great. When we first inquired about a property we…read morewere in desperate need to rent, I gave them a call but when I got the answering machine, I simply emailed them. She responded almost immediately and offered to show us the house that weekend. It was exactly what we were looking for and we were able to rent it. We had a couple of house issues in the 3 1/2 years we rented and Paula sent out help immediately each time. We have zero complaints about her customer service.

    Colfax Realty - propertymgmt - Updated May 2026

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