I am a tenant and am having a most respectful relationship with this management team. All my request are quickly and efficiently addressed. Be it maintenance, financial, or general questions. This team cares. Nancy read more

Looked at the property, was very interested, wanted to move forward, explained my situation. They said no problem, that will not be an issue, go ahead and apply.. Turns out it was an issue, they kept making up more qualifications and more "required" documents, then proceeded to rent to someone else. Will not do business with them again. If you see their logo, just move on, not worth the hassle. read more

While we may not be in need of a property manager, we certainly needed a good neighbor this evening--and the folks at Mountain Valley Property Management stepped up in the most generous way. Out of the kindness of their hearts, they came to our aid and quite literally pulled my father's car out of a ditch. We can personally vouch for their incredible character and neighborly spirit. Within minutes, they arrived in their trusty MVPM truck, ready to help without hesitation. Thank you for taking the time to stop and assist us--your kindness meant more than you know. read more

We have been vert happy with MVPM's very good service and attention to our two rentals they have managed during our years living abroad. I surely to not understand the two or three strong negative reviews. I would suggest ignoring them as they sound like assholes. read more

They are not worth it. We can't tell if either I or them made a mistake in filing the application and it's information. Regardless of the responsibility I heard the boss yelling in the background and being rude. The next morning I call to see if we can make a correction, she answers the phone "what do you want this morning". Horrible service. every week they claimed they needed more and more paperwork instead of getting my application even going it was never processed. I do not recommend read more

These people are a bunch of assholes. They never show up when they say they will. You complain about something and they never do anything about it. They just sit on their asses and collect the money, like all property mgrs. I would not recommend them to baby sit my dog. read more

I lived in a Mountain Valley Property Management rental for just over two years. Over this past summer, before I moved out, I had the luxury of staying home for work. Also during this summer some major work had to be done on the retaining wall in the backyard. The week the work was completed I was expecting a call from Mountain Valley Property Management to let me know when Curtis Price would be by to inspect the work. I never received a phone call. However, that same week, while my friend's 15 year old daughter and my 9 year old daughter were outside checking the mail and playing in the backyard, they observed Curtis Price arrive near my home. Then watched him park his car way down the street from my home and sit there. Ignoring him because he was 2 houses down on the far side of the street they went to the backyard to play. As they were playing in the backyard Curtis walked past the front door of my home and into the backyard and sacred both girls. When the 15 year old asked who he was he said he was just there to look at the retaining wall. The girls came into the house told me what had happened and I went outside to look for him. He was gone. Curtis Price does not care about the renter or their rights. He scared two young girls while trespassing and did not stay to explain himself. In fact he ran off as quickly as possible without actually inspecting the retaining wall he had shown up to see. This was not the first time people from Mountain Valley showed up at my home unannounced. The first time there was a man on the roof finally looking at it because it had been leaking for months. At 8 am I went outside to see what was making noise on my roof and discovered a man I had never seen before on the roof without a phone call or a knock on the door to let me know what was going on. I will never rent from Mountain Valley Property Management again. Curtis Price's lack of communication and blatant disregard for my rights as a renter and my privacy are absolutely unacceptable. read more

Mountain Valley Property Management - This is a picture of the road in front of my home to the far right is where Curtis parked his car. 2 houses down. - Property Management Near Me - Grass Valley, California

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I scheduled a viewing of a rental home with this agency and then was notified that they turned our viewing time into an open house. It was a bit irritating because we prefer to see houses on our own but I thought no biggie. The woman was so incredibly rude when we called to follow up and ask a question. she would not answer the question, cut me off multiple times and acted like I was a pain. I had major 2nd thoughts about renting a home from a property manager that was so incredibly rude but we really liked the house so we decided to see it anyway. We show up to the house and no one is there. The owner of the house happened to be there making repairs and let us in to view it. As we were leaving the property manager finally showed up.. late to her own open house. read more

We do a lot of work with mvpm over the years they are professional and easy to work with they have a huge inventory of houses in our area one the the largest in the county they work hard for the property owners to get the best tenants & services for the owners & tenants possible . I recommend Curtis & his crew for all your needs . read more

Cherie has been super great to work with, I'm a sub contractor that has been helping them with there roof needs and this company has made it super easy for me to process all my work orders, mountain valley is on top of there game!!!! read more

MVPM manages a property of mine in Grass Valley, and has for the last 2 years. While we were off to a 3-4 star start (I believe due to their onboarding a lot of properties at once), I have nothing but wonderful things to say about them over the last year. They not only met but exceeded my expectations, and I would not hesitate to recommend them to landlords in the area. Their operations appear to have really smoothed out, and I am very impressed. read more

I would highly recommend MVPM Co to anyone looking to lease a home in the GV, NC area. They are wonderful to deal with. All staff is friendly and professional. We often have maintenance requests and they are always responded to immediately and our requests/issues are always resolved the day I call. It's honestly been a life saver as I currently have 2 year old twins - I know all it takes to fix the issue is one phone call to the management co and the problem will be taken care of. The staff is courteous regarding landlord needs and is always flexible and accommodating to our life and our schedule. They just recently rented a home to my brother and sister-in-law and I found their rental process very prompt and professional as well. Overall they are excellent in all areas involved in a property management company. Highly Recommend. read more

I'm sorry but as a tenant I have to agree with the other tenant on here. I've been waiting for an electrician to come look at my hot water tank for several days now. I know In my case it did just snow up here and it is the weekend. But I've had a hard time even getting calls back on this matter. I have four small children and no hot water to bath them or make bottles. Starting to get really irritated in this situation because it's not being takin care of in a timely matter. I believe for The rates you charge for rent tenets need to feel like their taken care of not put off. read more

I have been renting through MVPM for over two years. Maintenance requests are addressed within 24 hours. Staff is always professional and friendly. Every time I've needed anything at all, Mountain Valley has gone above and beyond. I'm very grateful to be renting through a company with so much kindness and integrity. read more

I would avoid these guys at all costs. They took on a friend of mine's rentals and didn't do what was necessary in my opinion. Left him with one renter two months behind on rent without having started eviction. When terminated they put a 3 day notice on the door. Their contract is also the only one I've ever seen that requires payment of 1/2 months rent for early termination. They also keep any late payment or other charges for themselves. I have found no one else who does this. Find someone who uses the standard California Association of Realtors contract. It is fair to everyone. read more

Worst property management company I've ever dealt with. They couldn't even get the move out date to match on the contracts we (the tenant) and the homeowner signed. Not even the correct month. Our move out day was 7/27, they signed a contract with the owner for 5/31. On top of that they charged us $665 in cleaning fees for a 9 month lease we left very clean & vacuumed. "19 hours" of cleaning at $35/hr...invoice has no company name on it. Clearly scam artists taking all advantages to milk every dollar out of their customers. read more

I'm giving MVPM four stars with every intention of bumping it up to five stars. I am a wheelchair user and have been looking for accessible housing in the extremely tight housing market of Nevada County. I met Cherie of MVPM at the showing of a property that wouldn't accommodate my wheelchair. Cherie was so gracious and understanding and asked me to follow up with her after the showing. I contacted her and she was quick to get back to me, telling me that they would do all they can to help me find a place that will work for me and my physical needs. She even agreed to contact the owner of the place I viewed to see if he would be willing to make some changes that might allow me to rent there. I'm feeling very confident that something is going to come through for me thanks to Cherie and the friendly people at MVPM. When that comes through, my four stars will become five stars! By contrast, I phoned another property manager in Nevada City a few days earlier and was told that they couldn't and wouldn't shop for places that would work for me and my needs. I didn't necessarily feel like they should or would but the absolute other energy offered by MVPM is worth noting. read more

Cherie, and everyone at the MVPM team have been incredibly helpful, diligent, and timely in any and all correspondence we have had. Cherie has been extremely helpful when we accidentally omitted something from our application, and she has made sure to follow up every time I have sent something her way. I highly recommend the MVPM team! AND You can also pay your rent online which is super helpful!! Go check out their rentals, you'll definitely be happy to work with their team, they make renting easy! read more

I rent at one of their properties and I wish I could give them more than 5 stars. They are friendly and great to work with. It's like they actually understand how to treat people like human beings! They always respond to my requests promptly and with empathy and respect. My sister has rented with them for the past 11 years and says the same thing. read more

I've been renting through Mountain Valley for 5 years now and have never had an issue with the management staff. They are always available and respond to emails promptly regarding any issues I've had in the past with my rental. Their online portal is extremely convenient and helps me save time. Especially when it comes to paying the rent. I love the auto pay! Cherie is the best! :) read more

I was quite disappointed with this property management company. I had viewed a property through them and liked it. I was a little frustrated with the showing agent because she didn't know the answer to many of my questions, to which I was told to contact the office and they could answer them (for example: how many parking spaces, deposit amounts, pet fees, utilities included...). The office did answer all questions that I had asked, and in the following couple days I had scheduled a viewing of the property for my boyfriend on Tuesday for the upcoming Friday. When my boyfriend and I went to view the property the same showing agent was very happy with our application that I had already completely filled out. She told us to take it over to the office and turn it in, and that they had been waiting to take anything to the broker until she showed the property to us. When we got to the office to turn in our application, the girl at the front desk informed us that they had already offered the property to someone on Thursday, the day before they scheduled a viewing with me. I was more frustrated at this point because they had taken time out of finding somewhere else to live, as well as the time I spent putting together the application. Also, it didn't make much sense to me why they would schedule a viewing for a Friday, only to release it to someone on a Thursday. I worry how communication works between the employees of this company. As most of you probably already know, it is very hard to find somewhere to live in Grass Valley, so if something comes up you need to jump on it as fast as possible. I just caution you against this company. I don't think they have good communication between staff members. We were pretty disappointed about not getting the opportunity to apply for this property, but now reading the other reviews... I feel we may have dodged a bullet here. read more

Super bummed out to have to update this review with bad news. We recently moved out of our rental with MVPM because we bought a house. We were satisfied with getting our deposit back but disappointed that it was missing $420. When we went to talk to the management/owner, they said they didn't have record of that $420. We showed them our check stubs and records showing what it was for. They said they didn't have those records and that was it. They didn't try to work with us or find the records. Just told us that there wasn't anything they could do. No follow up, nothing, just "sorry we can't find the $420 you paid us". What a terrible way to run a business stealing from people. read more

When my husband & I found ourselves desperately looking for a rental, God led us to Cherie @ Mountain Valley Property Rental Agency. Cherie went to bat for us over & over again. Although we did not achieve finding a rental through Mountain Valley, we have remained in contact with Cherie & will undoubtedly recommend her services to anyone looking to rent out their home or anyone looking for a rental. read more

I finally received the rest of my deposit after 84 days. It took repeatedly providing pictures I took during my move in. They say pictures do not lie. However, the pictures the property management company took didn't show any of the pre-existing damage, so I took my own and had them added to my file. Mountain Valley went so far as to put in writing that there was heavy dog urine on the carpets.I had a dog door, so my dogs never went poop or pee inside. I had to get a letter from Dales Carpets that refuted that. Let me say that Dale's carpet cleaners are the very best. They charge less and they stand behind their work. Dale said that if anyone said there was a smell issue after he cleaned a carpet, he would come back and resolve the issue for free. I felt that Mountain Valley went to lengths to make it difficult for me to get my refund. I wonder how many people would just accept what they got? read more

If there was a '0' or negative star, this organization would get it. We moved out as our rental was going up for sale. We lived in the rental for 4 years. Upon move in the place was dirty and they refused to clean it. Upon move out they gave us back less than half of our 2200 deposit, adding several things that needed to be cleaned that we're not mentioned in the pre inspection. They charge 35/hr for yard work that was not even item mentioned in our pre inspection. For example, They charged us over 100$ for 7 bags of weeds and would not show us proof of receipt from the dump. TWO TONES of green waste is 100$, not 7 bags. Their extremely slow moving yard workers also went way over our property line and refused to recalculate their hourly rate for our security deposit return. They took no responsibility for any of their actions. The staff is very rude and incapable of proper communication. They do not repair things promptly or properly. If I was on the lease, I would take them to court!! I would never recommend mountain valley property management to any of my friends or family. Ever! They should not be in business. read more

PLEASE DO NOT REMOVE THIS POST, AS IT IS COMPLETELY ACCURATE AND FACTUAL. THANK YOU. Mr. price, owner of this property management firm is the most unprofessional person of his chosen profession I have ever had the displeasure of dealing with. And I have had MANY dealings with property management, due to being a business owner for many years, as well as both a sometimes home tenant, as well as a home owner and landlord myself. I have never known any other manager who so clearly and knowingly violates most of the Ca. real estate landlord/tenant laws which govern his chosen profession. He was approached by our longterm (10 years at the time) landlords several months ago and unbeknownst to the husband of the two, took it upon himself to just show up unannounced at our door, INSIDE our mudroom on Halloween evening, claiming to be our NEW manager! He not only violated tenant privacy laws by showing up with NO legally required 30 day written notice of any impending change in our lease term agreement from our landlords, but also violated trespassing laws by going through 4 no trespassing signs to get to our rural property door! When we got over our shock enough to ask him what in the world he was talking about, as we were the managers of our property, he handed us a letter which stated that he was taking over our property, but with NOT ONE SHRED OF LEGAL PROOF, NOT ONE OF EITHER OF OUR LANDLORDS' NAMES ANYWHERE ON THE LETTER, NOR THEIR SIGNATURES, NOR ANY OF OUR NAMES EITHER! This makes this letter or attempt at a contract, null and void; and a blatant misrepresentation as well! This I know, as my father was a lawyer and my grandfather was a judge. He also attempted to intimidate us in several ways, both using body language and words. He was very sneaky in his visit, choosing to park nowhere visible on our several acre property, creeping up to our door, silently and scarily. In our relatively brief interaction with him, he stated clearly that he was "unconcerned with code violations", after we told him the numerous dangerous conditions of the property and that it was not permitted anywhere near close to legally. After nearly 2 months of us attempting to negotiate with our landlords to use ANYONE except Mr. Price, they went ahead and signed with him and he attempted once again to come inspect our property WITHOUT the proper legal protocol! At this point, we consulted with and hired an attorney, yet are not taking legal actions unless we are utterly unable to come to some sort of amenable terms with our landlords. He also got them to file a 60-day notice to quit against us, even though we have NEVER missed one rental payment in the 10 1/2 years we have lived here and have done nearly all the repairs and management ourselves! Now, we are forced to move precipitously, and being a small animal rescue, its nigh impossible to find a place to take all the critters. We had been planning on buying a place in about 2 more years, so we are in no way, ready for this. We have also been forced to hire an attorney to protect our rights, which is a costly avenue, as reporting Mr. Price to the Ca. Realty Board for his misbehaviors, only resulted in them sending us a letter stating that this problem was a civil one and to take it up in court. In summation, we had a 10+ year excellent relationship with our landlords and NOT ONE PROBLEM UNTIL Mr. Price came into the picture. If it were possible to give him and his business either no stars or negative stars, this would be the most accurate choice and representation. read more

I agree with all the other 1 star reviews and wish I could give a 0. I had to check the accounting - they tried to take 100s if not 1000s of dollars to which they were not entitled. read more

I called 2-3 times a week for a month trying view a property listed on Mountain Valley's website as "for rent". No one ever answered any of my calls. I left a few messages and eventually my call was returned. I spoke to someone and was told I would be called as soon as they were able to schedule a viewing around the current tenant. Eventually I saw the property listed on craigslist and called once again to try and see it. When no one picked up the phone or returned my message I sent an email. I received a one line response: "this property has been rented". Not even a Hello or an apology for neglecting to call me when they had specifically said they would. I found this incredibly rude and frustrating. I definitely will not be renting from them after this experience. read more

Mountain Valley Property Management is very unprofessional we rented from them for years. Each time we had to speak with the ladies at the front desk they were very rude as if they did not have time to speak with us. They tried to keep our security deposit for cleaning a house that we cleaned better than when we moved in, also Curtis Price is shady he keep your security deposit for bogus charges such as painting which is regular wear and tear, dusting outside light fixtures, and his maintenance people using the restroom when they were "Fixing" all the problems with the house and the cleaning people having to clean out the toilet because it was used by the maintenance people. The "Professional" cleaning and maintenance people are not professionals at all they are the cheapest labor they could find, who could care less about anything besides rushing though the job and hiding problems very halfhearted work. Bottom Line Stay away from this company they are very SHADY thief's. And sure he will probably have a reply to this review like the others because Con-Artist always need to try and justify why they were in the right. Look at the reviews if everyone says similar things about this business you should really think about doing business with this type of business. read more

I just had an experience trying to rent from MVPM. It was so negative and unprofessional that I decided to look on Yelp to see if others shared my sentiments. It was very validating to read 8 other one star reviews. I will not hash out all the details- as my experience was brief. It did entail no responses to emails or phone calls after writing out a $50 check for application fee. I am very grateful that Yelp exists and will use it more BEFOREHAND in dealing with businesses of this nature. read more

Mountain Valley Property Management, specifically Curtis Price, is in business just to take your money. As a tennant, they are trying to keep our security deposit for cleaning a house that is cleaner than when we moved in, and fix things like an outside fan that was rusted prior to move in. Curtis also neglected to have repairs and maintenance done in a timely fashion, resulting in the owner's roof being water damaged due to leaf build up among other itemsI would do business with any other company prior to conducting business with Mountain Valley Property Management! As an owner expect damage to your home due to neglect, and as a tennant, expect them to keep your security deposit for bogus charges. read more

My experience began with an application for one specific property lease. Long story short I was used for a bait and switch tactic. After waiting 2 weeks and talking with the owner (Curtis Price) on the phone, he said he would call me the following week to view the unit and sign a lease. I even had a co-signer to fix any potential financial issues. So after I passed my credit and background check (and my co signer did as well) I received a vague choppy voice mail saying I did qualify but wasn't picked for the property BUT there are 2 others right now I can view. The first property was the same price, half the square footage and lacking location. It was basically a shit hole. After personally meeting Curtis Price, I'm extremely unhappy with the lack of consideration and respect. I read another review saying that this company was out to take peoples deposits and despite the owners rebuttal, I'm considering reporting them to the better business bureau. I paid $45 dollars for mine and my co signers application and was basically lied to. I cannot emphasize how irate I am that this company had the gull to Bait and Switch. Unbelievable. Tanner Ketcham~ read more

A serious negative! I highly recommend not using this company. Intensely unprofessional! We were put off on repairs for the entire two years we were living in the residents. I had a stove that never worked. We planted grass and flowers, kept the yard and home in the best condition and we're charged 750.00 of our deposit for unwarranted items. The most unprofessional business I have ever seen! The home we were in went on the market in April of this year. We had until July to vacate. We were out by june. Never late on rent! The realtor never showed the home. I did, every weekend and evenings.. I bent over backwards for this company and they stole 750 bucks from us with frivolous accounts. "Trimming ivy, changing light bulbs, etc... Be warned! Be very warned! I kept every email, every picture from move in to move out and they scoffed at me when I tried to understand why they would steal my deposit... truly unbelievable! A 5 star negative! read more