I sent out a quote request and the first one recieved, within minutes, was from Mitci Plumbing. I…read moreresponded immediately, because they indicated no service charge or diagnostic fee will be incurred before the evaluation. The repair quote seemed reasonable and communication was really well maintained. My mother, who was meeting with the plumber, felt the entire interaction was professional and satisfactory. While we didn't move forward with recommended services that seemed outside of our budget, I did believe that a temporary solution was provided and the fee was reasonable for that. The amount of patience and understanding I was given surrounding payment was very gracious!

Fast and friendly service. I contacted them the night before and they came out the next day to…read morereplace my leaky kitchen faucet. Reasonably priced as well. I'm definitely saving their contact info for any future needs.

EW came out to a property on short notice for a Client of mine. Their customer service is…read moreexcellent, and everyone I encountered from Reception to the plumbers on site were very kind. Plumbers performed extensive Scope Inspection and provided the details we asked for and then some. Overall very pleased with the quality of work and quality of employees at this company!

We had a main sewer line break which was discovered by another plumbing company from Houston. That…read morecompany bid an exceedingly high amount to repair the line. I called E W Plumbing the next day and was told they would be on-site the same day. The crew showed up an hour early, then quickly and efficiently repaired the break. E W Plumbing saved us a significant amount of money that would have been charged by the Houston company. I highly recommend E W Plumbing. The crew was very friendly and highly recommended.

Got my deposit back quickly but it's not right to deposit a check before a job is actually started…read more I got an initial bad impression on the phone because I could hardly understand the person I was talking to and I could hear his kids screaming in the background. Yet, the guy who was sent to give us an estimate gave us the best impression, the total opposite of the impression on the phone, so we went along and provided the deposit. There was no agreement for them to buy parts nor do anything in particular, other than hold our spot for them to come back and start the job. At the end , we decided against the company and were very surprised to find out our check had already been cashed, when the repair had not even started. All they did was shut the water on that particular faucet to stop the leak until they could come back (and I would have been ok with paying for that, but my deposit was more than that was worth!). Nothing was said about a minimum for the visit. Yes, I did get my deposit back quickly, but the point is that I got a general bad impression from the get-go : One of lack of professionalism and clarity, on the phone. But the actual plumber who came, was great. Very knowledgeable, knew his craft.

Ric is amazing, not gonna lie I was worried at first as he didn't have any assistance when he was…read morehelping me but He was able to help me with replacing the water heater and getting everything up to code, especially the pipe line that goes outside the roof and the exhaust. Also make sure to help me with removing a pipe that was really rusted and was able to turn off the gas and get it checked out test it, so everything was good Although I would've liked more detail about how it was good outside just telling me that we got the greenlight that it's safe would've also been nice if I got a slight discount for assisting half the time ha ha but it's OK! overall his prices were good and he's honestly reliable and picks up the phone when he's not working or when his hands are messy definite going to be recommending and referring him out to all of my other places that may need it!! Hopefully he calls in to check on it or if it's OK I called him and check on it within a month or so just to make sure everything is working accordingly !

This was a very pleasant experience. The man that came out were very professional and knowledgeable…read moreabout their job. I would recommend them to my friends and family if they had plumbing issues.

8:00 pm on Monday night I realized a pipe under my house was broken. I called Clements and a couple…read moreother plumbers and left messages. Zack was the only one who called me back. He actually came out and shut the water off for me. He had a crew at my house at 8:15 am. They put in a new line and shut off valve and did a great job. The guys were very polite, very professional, just great guys. I can't say how much I appreciate this company. I would recommend without a doubt.