Yum! Cold stone has some delicious ice cream. I love the smell of the shop, the smell of the waffle cones is such an amazing aroma. The shop was extremely clean. The service was wonderful, I really have no complaints. read more

Cold Stone Creamery - OREO Overload - Ice Cream & Frozen Yogurt Near Me - Springfield, Virginia

I came in here recently for dessert after having dinner at Taco Bamba in the same plaza. I got a medium cup of Oreo mint ice cream and a bottle of water. The total came to about $8.00 as I recall. The ice cream was really good and the serving size was not too large. I was in and out in maybe fifteen minutes/. The facilities were clean and well maintained. The staff was quick and friendly. No complaints. read more

Had to break the diet the other day. The parking situation here is a major problem. I prefer relaxing when indulging. That being said loved the birthday cake with the waffle cone. Absolutely delicious. This is don't want to think of calories category. Nice staff here. Coldstone does well with hiring. They have good product, although it's rather expensive. You definitely have a lot of choices. That alone is a positive, but please be mindful in the parking lot. That alone is stressful. read more

I never been to a Cold Stone in my life and this was my first experience. I'm not a big ice cream fan due to how unhealthy it is overall. Anyways, came here with a date and was pretty impressed. I ended up getting Founder's Favorite. What I didn't know is that these places make the ice cream or mix it in front of you on an ice table. Seems like a tough job to do all day long but it's a cool process to see. The customer service was great and the employees they have were doing their best to make the best ice cream they could. Inside was clean and lots of people came in when I was there on Lunar New Year. read more

Cold Stone Creamery - Founder's Favorite - Ice Cream & Frozen Yogurt Near Me - Springfield, Virginia

COLD STONE HAS VEGAN/DAIRY FREE ICE CREAM! I got the silk chocolate signature, with peanut butter, banana, and nuts. It was incredible! A little difficult to get them to agree, but I was also able to get the staff to use clean ice cream scoopers, and they combined it in a separate container to avoid cross contamination! Awesome!! read more

Cold Stone Creamery - Don't Cry Over Spilled Silk - Ice Cream & Frozen Yogurt Near Me - Springfield, Virginia

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I recently went a week ago to this new coldstone, the young man behind the counter was very kind and helpful! The whole place looked very clean and welcoming!! Definitely will be back specially during those hot summer days. I recommend this location based on the excellent customer service and cleanliness. I definitely like much better than the fair oaks mall one. read more

Cold Stone Creamery - New!! - Ice Cream & Frozen Yogurt Near Me - Springfield, Virginia

Having been to many Coldstones over the years, the consistency and quality has gone down. This location was an exception. All associates were in dress code, friendly, and professional. The overall restaurant was clean. I even observed the Manager/Owner there on a Sunday. The ice cream was as I remembered. Very nice place to go. A little bit of surface cleaning and it would have easily been a 5 star review. Plenty of parking available and the restroom was clean. read more

The service was terrible. I ordered a kid's size cup for my son, but the employee kept asking, "Like it size?" multiple times, even after I clearly stated I wanted a kid's cup. As she scooped the ice cream, she was grunting and then carelessly tossed the gummy bears on top. If I wanted to do that myself, I could have just made it at home. I asked her to mix it together and she pitched a fit and slapped it onto the cold stone and mixed it around and threw it back in the cup leaving a lot of the ice cream on the stone. To top it off, she refused to accept my rewards at checkout. Overall, this was a horrible experience, and I won't be returning due to the way their employees treat customers. read more

Clean location with outdoor and indoor seating. The staff is very friendly and the service was fast. Ice cream was delicious

the employees were polite and professional. my order was completed in a timely manner. overall the ice cream and service was a10/10

Delicious ice cream. Awesome staff. Super clean. Absolutely love it. Definitely stopping by again soon.

My toddler and I love this coldstone. It's our go-to, not just because of how close it is to our house, but also because of how clean it is and how amazing the customer service is. The inside is well-kept and the ice cream and toppings are well stocked (and awesome quality). Every time we go, the staff is so kind and patient with my 3 year old and me. Coldstone was my first job, as a 16 year old, so I'm familiar with their rules, procedures, and processes. However not all Coldstone locations actually adhere to Corporate's rules/standards etc. This specific location goes well beyond the set standards. We'll certainly continue visiting this location! :) read more

This is a great place! I only had cold stone once in my life in Virginia Beach so having a close one near by is amazing. I love the flavors that they have and the staff are so nice and enthusiastic. It's definitely a family vibe after a long nice sunny day. read more