My whole plan in coming here was to recreate a Ben and Jerry's retired favorite, Wavy Gravy. Wavy Gravy: Caramel Cashew Brazil Nut Ice Cream with a Chocolate Hazelnut Fudge Swirl & Roasted Almonds. Hard to replicate. First thing I asked is if they had hazelnuts. If only they had, I could then improvise from there. Not enough available ingredients to help my plan. Ended up in the opposite direction. Settled on Strawberry Cheesecake ice cream with extra Graham Cracker Pie Crust plus Walnuts. Nutty and pie crust chewy, but not cheesecakey enough. Still satisfying. Clean, organized plus hardworking and accommodating staff. When asked if I could keep our ice cream purchases in the freezer while we finished up a few things, they accommodatingly obliged. We'd return. read more

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If brevity is so surely the soul of wit, then over a delirious decade of debauchery I've diminished into a dimwit. Shining this bright and enlightening light on myself, I've decided to pay homage to my younger years on Yelp... Bada Bing Bada Boo, I'm in like - not in love with you. Super duper pricy, for this act of icey dicey. Dice my ice so nice, fine it does suffice. But I'll say it twice maybe thrice - as many SBs as Jerry Rice - not worth my dolla dime. Not worth the line time. Not worth my amylase enzyme. Support local or I'll get vocal! A Mr. Clay type a day, ayeeeee! Fughet about it (Coldstone). read more

This cold stone is the only location near me, and since its Minions summer 2024, it's a popular ice cream treat. The place has a lot of parking, but abut small inside and can get crowed, they have cakes ready in their frozen to grab and go. They have varieties of style and flavors compare to Carvel & Baskin Robbin's , except CS do not have soft cones. But can't have it all and every franchise has their one special item. I ordered a cake in June a Minion cake and it was prepared well , got it delivered to my house , great preparation and great delivery service. The staff always ready to help. TKS guys. read more

Awesome staff. Deliciously amazing ice cream.... Couldn't get better than this! My kids loved watching the staff make it in front of us read more

Cold Stone Creamery - Yummy in our tummies! - Ice Cream & Frozen Yogurt Near Me - Scarsdale, New York

In the past they've had very slow service, but it seems like they have new employees who were much more efficient. They were also very generous with the toppings this time around. They had several new autumn inspired signature creations that could be fun to check out. read more

2 stars because the ice cream is always yummy and top notch The rest is the fact that there are young, immature kids working there. read more

OK have a sweet tooth. Ice cream is so expensive like everything else these days. The line is short and the portions are generous. We have a lot of choices for Add-ins. It's an alternative to Ben & Jerry's and Baskin-Robbins. Full disclosure Ben & Jerry's is my favorite. But honestly I enjoy all three. read more

This is hands down the best Cold Stone in the neighborhood! Josh was friendly, courteous and pleasant! The ice cream is always fresh and they always have all the toppings ! -Kim said so! read more

Cold Stone Creamery - Birthday Cake Remix - Ice Cream & Frozen Yogurt Near Me - Scarsdale, New York

Good service quick and let me try all the flavors with out any issue must come back just need small store so no seating area

(I think that) They finally hired new staff! Yayyy. Im going to give this another try.

Nothing but a 5 star fits Cold Stone. Perfect ice cream, quick service, cheap, and the whole family loved the ice cream. Will come back again. Michael Levy Principal Broker at Grand Lux Realty read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Scarsdale, New York

This spot is the best place to visit to get some ice cream! Tastes amazing. Fast and quick at night, just be ready to wait during summer time. Great place and good vibes, i stick to my 5/5! Come visit these guys anytime :)) read more

Love this place! They have the best ice cream in the area. My favorite is the coffee lovers. I order it again, and again. The employees are friendly and speedy here, too. I'll definitely be back again soon. read more

I'm not an ice cream fanatic but I came here with my daughter. It was pretty crowded so I knew it was going to be good. I ordered the heavy cream and strawberry ice cream with rainbow sprinkles on a waffle cone. I didn't anticipate eating the whole thing but I did. Since we had this on my birthday I didn't feel guilty. It was really good and I'm glad there were no ice chips in my ice cream. The staff was very friendly and they didn't rush you if you were fumbling with your order. I probably won't be a regular here but it is excellent for all of my ice cream lovers. read more

Very disappointed with red passion ice cream cake. Ordered it online 2 weeks prior to pick up. Shame on me for not looking at the cake because by the time we unpackaged it to put the candles on and sing, "Happy Birthday" we were extremely disappointed. You know when a cake from a bakery has a first frosting layer put on it to smooth out the crumbs and then another layer goes on? Well this ice cream cake looked like they put a layer of vanilla ice cream and never put on the finishing layer. The writing was on it with the color I asked for but it looked very unfinished. The crumbs that were on the sides looked very sparse and like they were quickly put on. This was not a last minute order. Considering I paid $35.99 I expected a much nicer looking cake. Once we sliced it open the cake layers were not straight, it really was poorly made. The taste was good but it was also about how the cake looked. This was a very special birthday for my niece who has been ill and I wanted the cake to be perfect and it was so not! read more

Cold Stone Creamery - Cake was unfinished and inside cake/ice cream was very uneven. Looked awful, pix doesn't show ill design. - Ice Cream & Frozen Yogurt Near Me - Scarsdale, New York

I think for the cost of this ice cream the people who work there should be properly trained. Ordered oreo overload in a cup. He mixed a few pieces if oreo in and then went back and put a scoop of plain vanilla on top. I said I think there's supposed to be oreos on top and he said it's underneath. What was underneath was 3 pieces if oreo crumbles in vanilla. Wouldn't go back if it was free and certainly feel ripped off. Go elsewhere. read more

Well, it all started when I first had a taste of some good old and cold ice cream. Then the day arrived, I was at the mall with my cousin and we wanted some ice cream. We found a directory and asked "what is cold stone?". "It has to be ice cream." My cousin said, "Let's go." I replied. After a brisk walk swerving and sliding through the crowd we ended up at cold stone. That was it, I was hooked forever and now I love me some Cold Stone Steve Austin! read more

Placed an online order and when I was alerted that it was ready I found out that no one even started it yet. So I waited another 20 minutes and she didn't even read the ticket. All of the sizes were wrong and all of the additional topping that I paid for were missing. And I noticed some of the employees not wearing gloves and touching his hair every two seconds. Disgusting environment and disgusting staff. Trash. Never again. Sticking with Carvel from now on. read more

I love me some Cold Stone but maybe not at this location! My ice cream was absolutely delicious, but all Cold Stone ice cream is great. The line was pretty darn long for a chilly afternoon, and I have a feeling that the staff were not able to handle the line. They had a lot of trouble hearing people's orders, especially mine. When I ordered my cup, they misheard the size of my order, and if I wanted a waffle cup. When they did my order, they did a "like it" cup with no waffle. But I ordered a "love it" waffle cup. They corrected my size to "love it" mid-order, but as I was being rung up, and my order was ready, it was not in a waffle cup. And I let them know that it was supposed to be in a waffle cup. I would have been fine if they simply corrected this second mistake, but the young man working had the nerve to let me know that I had to order more clearly. I felt as though he could not handle the stress of taking many orders, and he felt defensive as he was constantly making mistakes. It would be troubling to have the same kind of staff during a hot summer day with more customers. Management! Please take note! read more

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The store was dirty. Music loud. Employee was touching money and then mixing ice creams with the same gloves. Grabbing toppings by hand with same dirty gloves. Looked dirty behind the counter. Will not be back read more

Disappointed! Took my daughter to get a Love IT! Waffle cone of Chocolate Devotion and they did NOT have waffle cups or cones :-( When I asked Jamar why they were out of cones he responded that they were busy and the guy from the morning did not have time to make them. It just seems that when the weather is nice-they do NOT have cones or waffle cups. Do Better! Be prepared for the nice weather, an influx of customers and children as well as adults who want ice cream in a cone or waffle cup. read more

I would give this store negative stars if I could. After waiting on a line for over an hour, an employee came out to say they were no longer taking customers wasting the time of over 20 people. It's rude and inconsiderate. They know the line gets long and should have a better system in place to not waste the time of people trying to enjoy some ice creams with their families. read more

You really can't go wrong with Cold Stone! Selection is very creamy and silky. Of course I can go to my local ice cream shop by me- but why not indulge in their delicious combinations? When I used to be a coffee drinker, my go-to very weekend was the 'Coffee Lover's Only'- with chopped Almonds, Toffee, Caramel Syrup and Whip Cream. And that my friends- is Tasty. Come here almost anytime of the week or any month, and get ready for the crowds. Stick around- ice cream is worth it. read more

Since COVID this location has been upsetting me and my homegirls lol but seriously the lack of attention and service is a no for me especially when your spending 15+ on ice cream. Both times ordering online to pick up since the line has been long has not been a pleasant visit. The first time I went to pick up I was standing outside confused and once I just entered to give my name for pick up and this lady who was bringing stuff in the store was completely rude telling me I had to wait outside even after I just saw a Ubereats driver go in, pick up and leave out. Now fast forward it to yesterday 7/16, I placed an online order totaling up to 20+ and it was wrong (but shame on me for not checking my order b4 I left ) but the line was ridiculous and yet again the employees ( 3 males) just ignored the pickup side. Finally service arrived I called before returning home cause I wasn't gonna turn around and drive back to Scarsdale from Harlem but no answer....called today got a answer and they said they will fix it... guess I'm making a trip to Scarsdale today read more

I had Jorge and Rell and they were amazing! I wasn't sure about what I wanted or the toppings and they listed all of them off for me and let me know their personal favorites. They were patient so sweet and he were quick with my check out! Definitely will be back! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Scarsdale, New York

Service was good but there was a strong chemical smell in the store. The ice cream and cone also tasted of the same chemical.

Placed an order over the phone for pickup 2 days prior. On the day of pick up, called to see if cake is ready. They have no such order in their records. Absolutely ridiculous!!!!!!! Never again!!!!! read more

Wow... I don't get the bad rating here, the staff was incredible. Great attitude from everyone and nothing but happy vibes. Also, the ice cream was amazing. The perfect servings and also staff, can't thank them enough. I will definitely be back! read more

I love Cold Stone Ice Cream .. However, this location needs a little more structure and cleanliness. There is always garbage some where on the floor and behind the work area is pretty filthy as well. And the last visit, which was this one .. they had no napkins .. Huhh?? They NEVERRRR have cones .. and 2 visit ago - my waffle bowl was steal .. Eeewww .. And it was the middle of the afternoon - How is that possible O_o I honestly do not see myself visiting this location again :-/ 2 Stars because the Ice Cream was good :) - But I would rather take the drive to White Plains. read more

Cold Stone Creamery - Keith Herring - My favorite artist - Ice Cream & Frozen Yogurt Near Me - Scarsdale, New York

New people are running the shop pluses ... cold temperature and have all flavors in stock. But 3 men running the place and No ONE wears GlOVES .. ONE Employee had one on his hand but did not remove it when taking my cash. I have hygiene concerns now for this store. read more

Online ordering seemed like a great idea especially during the height of the pandemic. Just don't expect to get what you order. I generally order the "Everybody's" size, which is a 3 pint container and includes 6 mixins. It's rare that I get the exact mixins I order and, since the item is pre-ordered and already packed up when I get there, I don't know that it's incorrect until I get it home. It's incorrect at least 30% of the time. Other Problems with online ordering: * your order is left in a freezer cabinet away from the staff area and near the front door. ANYONE can walk in and just take your order, no questions asked, no identity verification needed. * If you're buying one of the freezer container, you stand a good chance of getting shorted the amount you're paying for. There's no system for accurate measuring or weighing, so what you get is entirely up to the mood of the employee filling the order. Larger sizes tend to get shorted since it's less noticeable so at upwards of $6 per pint, it's disheartening. read more

I went to cold stone last night to purchase this cake and some Ice cream for dessert. After the two women being very rude and not paying much attention to us when we order, we asked if they had any mint left and one woman replied "we close in 20 minutes so no." Not to even mention how DISGUSTING the store was being that COVID guidelines are in place you would think the place would at least be clean. I proceeded to ask her to write Happy Birthday Joe on the cake this is how she wrote on it, running out of numerous bags of icing clearly writing in a bunch of different colors. Terrible service I was embarrassed to even put the cake on the table. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Scarsdale, New York

I can't give zero stars but I would if that was an option. There's nothing to give a star for. We got our daughter a midnight delight cake, 3 days before her bday. We got there at the pickup time, and asked for the cake. They brought it out, and upon checking, it wasn't the right cake. So we went back and asked for the cake we ordered. They didn't even make it. Instead they told us we could cancel the order, or we can get a bigger cake. For no discount. If you want to get your child a cake, don't go here read more

The ice cream is so much better than the Whiteplains location! As for service, truly depends on the day. Sometimes, It is quick with stellar service, other days not so wonderful. These individuals needs to learn to stop talking while mixing, your salvia is not needed to mixed in with my ice cream . You can see it but know that your saliva is sprinkling the surfaces as you talk, which includes the ice cream. read more

Very rude and unprofessional staff!! Will not be coming back. Only allowing 3 ppl at a time with 5 workers behind the counter smh.

I visit this location probably twice a year for birthday cakes. My last visit was this January and they were able to accommodate my online order for the following day, for the same day I placed the order (the day before). The staff I communicated with were informational and friendly. read more

My daughter was very disappointed because the 2 custom cakes I ordered for her birthday was not made how I ordered it. In addition to them messing up my cake order, the customer service was trouble. I would not recommend going to this location. read more

So I walk in at 10pm. I ask if they're open (which I know they're open until 11pm). The response "we open but don't have no ice cream" huh? they were cleaning up and only had a vanilla and what looked like maybe a banana ice cream behind the glass So I drove 40 min for nothing The owner is definitely not paying attention. Maybe should sell to someone who's on top of their business and definitely on top of their employees read more

I drive from the bronx to this cold-stone to indulge in my favorite ice cream and buy my occasional cakes. Usually you guys close at 10 PM I arrive today at 9:20 only to realize that you guys no longer stay open. Online is posted for 10 PM I showed that to a gentleman who works in coldstone . He then pointed to the white piece of paper that had numbers for different times not sure if you fail to realize that the dates are also in white and unable to see. Waste of my time and the 2 customers who Showed up after me only to realize the same thing read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Scarsdale, New York

This cold stone never has the ice cream flavor you want(cake batter), their blender for shakes is always broken and they don't notify you of it not working until it's your turn to place an order... very disappointed. Also called to confirm they had the flavor I wanted but their phone is disconnected. And staff is very unprofessional. read more