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    Cold Stone Creamery

    2.6 (132 reviews)
    Open 12:00 pm - 10:00 PM

    Cold Stone Creamery Photos

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    So many choices so little time
    Lisa S.

    The guy with curly hair was friendly. The guy with glasses seems very disinterested in his work. One employee was on their phone while behind the counter. One employee behind the counter was talking with friends. Only two people actually working. The two who were actually working did a good job of keeping the lines moving. How can you go wrong with ice cream. And yet every time I eat there I feel sick after. I can eat store bought ice cream but each year I try it again and I have a stomach ache from this place. Always a line, busy place, lots of fun options, fun stop to make for the kids. They have one sugar free option, wish they'd add to that.

    Maneleen R.

    Employee had so much attitude! Employee was Asian and was wearing glasses! Went to the store 5/23 @ 3:30pm 1) Walked in the store- no one was behind the counter for a good minute while we were inside ready to order! 2) Employee comes out- MEAN FACIAL EXPRESSION! Gave us dirty looks and didn't ask what we wanted to order but just stared at us with disgusting face! 3) Told her our order- still MEAN FACIAL EXPRESSIONS! When she was getting the ice creams, she kept slamming the ice cream doors! 4) Check out- had the audacity to ask about TIP! Like no, you don't deserve it! There was couple of customers after us and the employee was not having it! I don't usually write bad reviews, but this employee needs re-training!!! No customers should feel unwelcome to a store! Especially an Ice Cream store!

    Uhh...
    Amy E.

    I ordered a kid's size chocolate with pretzels. It was given with the pretzels whole and on top. (See my pic). I asked the employee to please mix it in. She said "We won't mix it in for kids size. We don't do that " I said I always have gotten that size and had it mixed. She again explained they won't,and seemed adamant that she wouldn't do it. Then she said "next customer!" Weird...it was a hot and busy day...but still weird and annoying.

    Tonya M.

    Karina is the new manager and a delight. She has gone over and above for my son's birthdays. They do beautiful cakes and I highly recommend this new manager and new owner. Thanks so much!

    Won't allow you to try flavors... Worst service for an ice cream shop Owner trying to save money. Has nothing to do with COVID

    Wasn't packed all the way. Such a ripoff

    I ordered a quart size and the person didn't even fill it up. So disappointing when you pay $13 for a tub of ice cream. It's a rip off! Also, they were pretty messy in there. When they gave me the ice cream it was dripping ice cream on the sides. They didn't even bother to clean it before giving it to me. The stones they were using were not properly cleaned after they used it because there were still residue from other flavors. The ice cream is good but the service sucks, this isn't the first time I've had issues with this store. I thought it would have changed since it's been a while since my family has gone here but it seems like it hasn't. The workers just don't care, unfortunately!

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    2 years ago

    Wife love the strawberry blonde, right next to movie theater. Always a line but kids working hard...

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    Page 1 of 4

    Cold Stone Creamery Reviews in Other Languages

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    Ruby Cakes of Monterey

    Ruby Cakes of Monterey

    4.8(17 reviews)
    1.0 mi

    I was visiting my family for my birthday from SoCal and was researching bakers who created vintage…read moreheart cakes. So grateful to have come across Ruby Cakes of Monterey! I first reached out on instagram then we transitioned to the phone in order to discuss details such as flavor, colors, pricing, and the date. Service was friendly and patient as we messaged back and forth. I decided on a chocolate cake with chocolate buttercream filling, light pink and white designs, with just my name in the center. Ruby offers delivery free of charge within an 8 mile radius of her location which was very helpful. We set a date and time. She was understanding when on the day of, we shifted to an earlier drop off and met us accordingly. Payment can be made through Zelle, Venmo, or cash upon arrival. She was kind enough to send photos of the cake and I was absolutely blown away! She totally brought my vision to life! When she dropped it in person, it looked even better with glitter on top! When we got home and tried it, I enjoyed the texture and flavor of the cake. It was soft and was the right amount of sweetness. If you're ever in need of a cake for an event, I highly recommend! :)

    Really delicious food and great service. They mad a custom chocolate birthday cake in less than 24…read morehours and went the extra mile on decorations. It was fantastic and the perfect addition to the birthday dinner

    Photos
    Ruby Cakes of Monterey - Fun cupcake found at Monterey farmers market, a little sweet for me, the raspberry inside is nice!

    Fun cupcake found at Monterey farmers market, a little sweet for me, the raspberry inside is nice!

    Ruby Cakes of Monterey
    Ruby Cakes of Monterey - Halloween 3-D witch cake

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    Halloween 3-D witch cake

    ALTA Bakery & Cafe - Spinach & feta roll

    ALTA Bakery & Cafe

    4.2(927 reviews)
    1.0 mi
    $$

    I visited at the recommendation of a friend. I was headed to Carmel and decided to stop for…read morebreakfast. There was quite a line early Saturday morning. It didn't look like it died down which is awesome for this business. I believe I waited 20-30 minutes in line before I reached the display case. There were so many delicious things to choose from, it was a challenge to decide! I opted for a croissant sandwich, a blue corn cookie, and some sweet treats for the beach. I also ordered a seasonal latte, I believe it was cherry chocolate with oat milk less sweet. There's a nice outdoor seating area with many tables in chairs. Since the weather was nice we decided to stop and eat for a bit. The ambience was very nice and calm. The food was delicious and their house made pickles were fantastic. They were crisp, fresh, and complimented the turkey sandwich so well. The blue corn cookie was very interesting and reminiscent of a tortilla chip. I'd definitely come back here if I were in the area.

    Charming bakery and cafe with plenty of outdoor seating in the back connecting garden…read more Nice flaky, buttery dough on their pastries. Latte was decent, not too bitter or acidic and it was creamy They try a lot of variations for pastries, both savory and sweet! The savory danish was really tasty and there was some pickled / citrus component that added more depth and made it super interesting to eat! The salmon croissant was alright, had a really nice flaky crust but the filling tasted kinda gamey , would've been nice to have another component to balance it out. Cookies were niceeeee the buckwheat choco cookie had nice amounts of sea salt and was like a brownie texture on the inside. Choco chip cookie was thin and crispy on the outside with chocolate blobs spread around, quite sweet though There was a line going out the door but only had to wait around 15 min!

    Photos
    ALTA Bakery & Cafe - Inside the cafe

    Inside the cafe

    ALTA Bakery & Cafe - Chocolate strudel

    Chocolate strudel

    ALTA Bakery & Cafe - Mixed berry strudel

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    Mixed berry strudel

    Sugar Science - Happy 70th Birthday!

    Sugar Science

    4.5(17 reviews)
    1.8 mi

    Sharon, owner/baker, is a 4th generation baker. Her experience manifests in the delicious…read moreconcoctions she bakes for her customers. Sugar Science created a double-layer sheet cake to celebrate my FIL's 80th birthday. Our family and guests raved about the cake. Dutch chocolate cake with raspberry filling and white vanilla-cream frosting. Makes my mouth water just thinking about it. Tender cake with high-quality ingredients and made with love!

    I signed up for a $72 , 90 minute cake decorating class. The instructor made the buttercream ahead…read moreof time but it was still so cold that it wouldn't come out of the piping bags and the bags kept exploding. She decided to cancel the class after about 45 minutes of trying to get it to work. The class description on the website included crumb coating, mixing, tinting and smoothing buttercream, using a turntable, using piping tips to make rosettes, rose petals and leaves. None of those techniques except maybe leaves was even to be taught in this class. There was a list of tools for participants to bring and we used none of those things except our aprons. When asked about this she merely said that the description on her website was wrong. However, I signed up for the class based on that description. The instructor/owner refused to give even partial refunds and would only allow participants to sign up for a future class. I would definitely not recommend taking any classes

    Photos
    Sugar Science - Custom cake design with hand painted white chocolate bark and chocolate Milano fondant mushroom details

    Custom cake design with hand painted white chocolate bark and chocolate Milano fondant mushroom details

    Sugar Science - Custom size "Ono Carrot Cake"

    Custom size "Ono Carrot Cake"

    Sugar Science - Happy Birthday, Ron!

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    Happy Birthday, Ron!

    Parker-Lusseau Pastries & Cafe - Easter = 500 Lbs of chocolate

    Parker-Lusseau Pastries & Cafe

    4.7(312 reviews)
    0.8 mi
    $$

    Delightful cafe, with delicious pastries, cute tables outside and friendly, helpful staff!…read more We got here a bit later around 11 am so we definitely missed some of the popular items like the ham and cheese croissant. I will try to come earlier and see if they have it next time! I was in the mood for savory not having eaten breakfast yet so the quiche was calling me. This was my first time here and many people ahead of me in line were ordering them. Truthfully I'm not really a quiche person but this one looked divine. Maybe because instead of a slice of quiche it was my own little quiche. It was so savory, flavorful with the perfect balance of goat cheese and tomato! (I got the goat cheese & tomato flavor obv). They also heated it up for me! It was delicious and the crust so flaky. I also got an almond croissant because I love me some almond filling. This too was delicious! It was really cool to try their style of almond croissant which is a flatter style--flaky and moist and crisp. My hubby got the apricot pastry and it was also so good! I am ready to visit here again the next time I'm in Monterey! Hopefully I can snag a table outside this time because it's such a cute outdoor space to eat after getting your pastries.

    Been here many times ... Actually EVERYTIME we are I. Monterey!…read more But ... Disappointed this time AND many other times because there were no mention of when they are closed. Just remember, call ahead and follow Instagram Here are their hours for Jan Why? You guessed it, this place is sooooo good that they can afford to NOT WORK and still do well. A must visit when in Monterey.

    Photos
    Parker-Lusseau Pastries & Cafe - Petit-fours displays

    Petit-fours displays

    Parker-Lusseau Pastries & Cafe - All chocolate

    All chocolate

    Parker-Lusseau Pastries & Cafe - Latte served on a big bowl.

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    Latte served on a big bowl.

    Cold Stone Creamery - icecream - Updated May 2026

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