The establishment is clean and the staff is friendly! I got the cotton candy flavored ice cream and a wave of nostalgia hit me. I felt like a child again with my pops, eating ice cream at the local park. I completely forgot what that felt like until today. I went back inside and gave them a cash tip because you made memories long forgotten come back to me. It may seem odd for me to say all this, but everyone there is creating memories for us by serving us your product. Thank you very much for this experience. read more

I have only gone here once with my girlfriend just to see why it was like. The store was a bit of a mess with garbage overflowing out of the trash can and some tables were dirty. Two employees were arguing while they were serving customers which was not very professional and definitely a turn off. The prices seemed a bit high and the flavor I got was ok but not amazing. I think I will stick to Culver's. Their employees are polite and they keep things clean. Also the prices are better there. Maybe I'll try a different location sometime though. read more

Every time that I come here I am very very very very very pleased. I get the Cake batter ice cream with cookie dough, rainbow sprinkles, fudge, brownie bits and white chocolate chips. I love every bite yum yum yum. I think I am going to eat it again here very soon. The people who work here are very kind too and yeah. My only complaint is that I decided to work out the next day and my body smelled like sweat and cake batter. That sounds like it is a personal problem though. read more

I am a huge Coldstone fan, but this location was just OK. The service wasn't very friendly, and they weren't in any type of rush as the line started to grow on a busy night. The ice cream itself was middle of the road. The Oreo ice cream mix-in that I ordered didn't really have any Oreos which was odd. I also found a small piece of hair/dust in the ice cream...probably wouldn't come back. read more

Alright... so most people call me an ice cream connoisseur. Wow, did Cold Stone fail me tonight. The service was the type of service that if you ask a question you fear they will spit in your cream, yes, they were that unfriendly. This review is on the cream though and that was even worse than the service. I got the smallest size dish and didn't even finish it, it was that bad. I never don't finish my ice cream. My wife got the brownie sunday and they refused to warm up the brownie... even though we could see the microwave. Overall we will not be back and do not recommend. The young man was trying his best, but the two women "helping" out are the reason for the low review along with the poor cream of course. read more

Best ice cream in town. I had the pistachio ice cream. It was rich and creamy. If you like pistachios you'd like this. We got a 1/2 gallon of French vanilla to take with us for a church fellowship. The wait staff was friendly and helpful. When you leave a tip, they sing "Hi ho, hi ho, thank you for the dough". read more

I would change this to negative stars if possible! This place is pathetic and way over priced. The girls who worked there that night were extremely snotty and rude! We paid over $30 for 4 Waffle Cones! The ice cream was okay but the waffle Cones were Stale! The counter girl had the audacity to tell us that it was our fault they were Stale for sitting outside! I don't think so!!! Their solution was giving us 4 new empty waffle Cones, what were we going to do with those... Haha hilarious! They wouldn't even comply to a $2 off discount on our Cones! Avoid this place if all possible, there are much better and more reasonable priced ice cream shops out there such as Chocolate Shoppe!! We contacted corporate and they did nothing for us! This place deserves to belly up and go bankrupt!!!! read more

on 11/24/21 i came and got a 5 fricken dollar shake and it wasn't even full what the heck read more

Cold Stone Creamery - shake - Ice Cream & Frozen Yogurt Near Me - Green Bay, Wisconsin

Very busy for a Friday night. Service was a little slower due to this. Menu is very confusing unless u frequent this place. Amazing ice cream tho! So good and cool to watch them mix it. Very thoughtful that they give u lids to take your leftovers home. read more

I thought I'd treat myself on this inauguration day with some ice-cream from Coldstone (have never been before) so I ordered a quart of cake batter ice-cream with a chocolate dipped waffle cone online and went to pick it up (Green Bay location near Lambeau field). I got there at the exact time the order was supposed to be ready and waited for 20+ minutes while others came in, ordered in person, and left with their orders. Finally, I got my order and drove home only to find that all I got was a quart of vanilla ice cream and no cone. I called to inform them of their mistake and after spending 5 minutes trying to find my order in their system they told me all they could do was give me a free cone with my next purchase. I won't be purchasing again to get that cone and spent $13 on a quart of melted vanilla ice-cream. read more

Wow, that was a really really good cherry cheesecake shake! Thanks! (PS - if you tip them, they sing a little diddy for you)

Terrible store. Our family went here thinking that we would get the same quality and quantity as other Cold Stone Creamery stores - no. We were the only ones there when we got there - huge hint. Our "creations" were only 1/4" above the cups they came in. The manager there is drilling food cost into their employees heads - and even admitted that you get more ice cream for the money at other Cold Stone Creamery stores - like the one in Appleton. If you do a search on the Internet you will find that there are many Cold Stone Creamery owners (it's a franchise) that are unhappy with their stores because they don't make any money. read more