Was so excited to find a cold stone that actually HONORED coupons! The staff were so friendly and actually gave us a legit amount of mixins! We had given up on visiting coldstones when we travel because none took coupons and they would give you one tiny sprinkle of mixins. Not this one! This location is GREAT! read more

Cold Stone Creamery - Like it cheesecake with cookie dough and Oreos - Ice Cream & Frozen Yogurt Near Me - Flagstaff, Arizona

Paid $20 plus for two waffle cones and the like it's. Mine was missing the almonds and both mine and my mom's cone were soggy from the humidity, which they knew this and still served them. Simple fix on the almonds but don't charge for the cone's if they're gross like that. And the price COME ON it's ridiculous because of the three things I am not giving more than two stars. If your going to charge this much than make sure that it's top notch! The girls that work there were great they get 5 stars. read more

Stopped here for dessert after dinner. Pretty much the typical experience you have come to love at Cold Stone. The staff here were exceptionally nice and friendly. Of note, there currently was no seating inside presumably due to Covid.o read more

We usually have our orders delivered, but this store always gets it right. We get it cold and always delicious.

Baby, it's cold outside! The ice is on the ground, and over their is a pile of snow. Yep and we're eating ice cream! On the day after it snowed, snowed, and snowed. You heard that right! I'm screaming ice cream with the temps in the 30s outside. This is with the sun high in the sky. Brrrr, it's brisk! Standing in a line six feet apart waiting my turn for ice cream. The individuals whom are in front of me want to get excited. Jump for joy! It's ice cream time! When in search of ice cream, my handy Yelp app delivered. Lots of choices, but nothing like the original crowd pleaser. Cold stone is a chain that I trust. Being from near and far; all in between cold stone creamery has my business any time. It's a dependable company with great consistency of their product. From state to state they are all uniformed in a certain way to know, yep that's Cold Stone. The Christmas cheer can be caught here. All over the place was jolly and full of flavors. Christmas come and intends to stay here till next year then. The cashier spoke that same greeting, "hello all, welcome." We stood and smiled as we nodded to her. After staring at the menu, so many choices that can be made into my ice cream fantasies. Finally, deciding to go with a berry strawberry blast. It all starts with strawberry ice cream, which is cut and cut again with a mix of berries. The berries used were strawberry and blueberry. Those strawberries were frozen, and had added sugar, the blueberries were fresh. Mixing and cutting. The ice cream takes a trip and picks up strawberries and fresh blueberries along the way. The employee makes some fun chit chat as she moves like a pro. The ice cream concoction all mixed now in a bowl that is topped with extra berries all over the top. To celebrate, let's add some merry cheer with sprinkles. Dazzled now! It's all ready to eat. Yum!! Stone Cold is a company that has the customers in mind, the lobby is closed for added protection currently. Masks are required for service, this rule is enforced. The circles on the floor help to remind us visually, "what six feet looks like." The store is super clean. The merrymaking is happening behind the counter with colors of the season all over the store. The tree is trimmed, and I'm sure that Santa will drop by, they have all been good in here. The accept cash, credit, and Apple Pay. The employees have great vibes with excellent customer service skills. The cheeriness from the employees keeps the cold outside, love in their hearts, and attitudes that are genuine plus positive too! In most small corners of our world, an ice cream shop is near by. The Cold Stone name conveys community and happiness. The employees are the beacon that passes this message. Many many ways exist to discover some new flavor in what ever way your trying to get your ice cream happy. It's on to discover new adventures with so many blessings and pages ahead to be written. Come in today and let the kind staff make your favorite treat. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Flagstaff, Arizona

Nice location and great service !! I ordered milkshakes and ice creams. They were amazing. read more

Cold Stone Creamery - a variety of ice creams - Ice Cream & Frozen Yogurt Near Me - Flagstaff, Arizona

RACIST EXPERIENCE!!! I'm not from Sedona but live in Arizona, husband and I were visiting sedona we decided to stop for ice cream , I'm a brown Hispanic girl who was born and raised in LA. I came inside and was ready to order sat at register for about 10 min waiting to order , guy who was working there Sorta tall. White blond hair emo looking type of kid continued to do what he was doing than a gentlemen who was there after me proceeds to order while I was ready to order , I'm like excuse me I was ready and he completely ignored me I walked out that's embarrassing !!! Complete jackaasss read more

Always a hit!!! Great flavors, creamy ice cream and lots toppings. My favorite ice cream spot.

I really don't understand the low score on Yelp for this ice cream location. It was good. The two girls serving us were kind, friendly and efficient. Both worked their butts off while we were there. The ice cream was great. It was exactly what I was expecting from the location. Big portions. I couldn't eat it all, should've gotten a "like it" size. Highly recommend the smaller version. It's plenty. The location is in a strip mall. Nothing special there, but it was clean and had a clean restroom to wash your hands! read more

Delish! The medium I ordered was huge and lasted me like 3 sittings. The lady was nice.

First timer here and personally think the pricing was a bit too high for some ice cream. Felt like the cookie dough should've had some bit and pieces in there of dough or cookie one of the two and it was very soft and melting instantly I wouldn't have served that to a customer. I used to work at an ice cream place and we weren't allowed to serve soft ice cream. The smoothie was okay had no flavor tbh I couldn't take the mango or pineapple tasted like beer to be honest but my cousin enjoyed his bowl so I guess they do have good stuff in here. read more

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The staff was friendly, the place was crazy busy though! There is no indoor seating, so plan on taking your ice cram with you to the car to eat. The ice cram of course was delicious. There was no enforcement of mask wearing and no enforcement of the whole 6 ft distancing--so if this is something that bothers you, do not go. The rest room was clean. read more

Little too skimpy on the toppings. Staff disappeared to the back when I needed water .... Maybe break maybe not lol

My niece wanted ice cream and that's how we ended up here. The ice cream was nice on a hot sunny day. I'm lactose intolerant so ice cream is not something I eat. I did try the sorbet which was nice. But there was only one selection. They should look into some vegan ice creams for those of us who can't eat ice cream as much as we would like. read more

super bad place , had order a cake and ghe time and day of pick up they said that they didn't have the cake ready till 8:30 pm and I was super mad because it was my daughters birthday and she didn't get to have the cake that she wanted on her birthday and when I asked well can you cancel that order and could I have a discount on another already make cake since of what happened and they rudely told me no and I got fed up and left because they said on the app at 2:30 pm it would be done and when I got their a 3 they didn't even have it started or nothing they said they would barely get started on it read more

I ain't gunna lie , the banana ice cream was trash that's all I gotta say , mashallah, will come back to try another flavor

Here is my beef with Cold Stones. The ice cream taste amazing and all the add-ins are fantastic. It is the mixing all the stuff together that it becomes too runny and it is almost soup by the time it gets to you. And then you have to hurry and eat it before it becomes a victim to the AZ heat. Maybe it the kept the initial ice cream a little more chilled, it would not turn to soup so fast. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Flagstaff, Arizona

Very polite, efficient, and clean! My Banana walnut crunch was delish- suggested kids size, even though I'm not a kid. Thank you!

Great ice cream delicious best ice cream ever great location 5555555555 stars great deals so fun

Cold Stone is always consistent. I've tried many different icecream flavors and topping combinations - I always enjoy them all. The workers are friendly and quick which is really great given that they always have a long line too - it's worth the short wait! read more

They ruined a little kids birthday. My kid really wanted an ice cream cake. He picked out everything for this cake. The ice cream, the cake flavor, the frosting, everything. When I went to go pick it up they didn't have it. The employee said the manger has forgotten cakes before. I had already paid for it so I had to pick out a smaller one from the cooler in the front. I filled a complaint in their website and never heard anything from anyone. Would not recommend ordering a cake from them. read more

If you want a great ice cream experience, make sure to go when Tyler is working! He was so helpful and friendly and even explained to me that ice cream is milk based! Who knew!!! Anyways, if you want something creamy on your tongue, make sure you swing by this shop and Tyler will certainly help you out. read more

I ordered this cake online from California for my son and his friend birthday and I have to say for what I paid this was the worst looking cake I ever purchase!! I purchase a cake from Baskin Robbins last year that was way better looking!! Will not purchase from them ever again!! Do Not order NAU parents!! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Flagstaff, Arizona

Where do you go when you want to throw the diet out the door and pour melted peanut butter on top? Cold stone! This is a rare treat for me as I try to stay as healthy as I possibly can. Which means tacos and hamburgers only twice a week. After dinner I try to plan ahead and not stuff my self silly so I can fit some Cold Stone in. Occasionally I have the self discipline and am able to treat myself to my favorite concoction. I get a Love It size with vanilla ice cream, melted peanut butter, brownie bites and cookie dough. Yes I know how this all sounds but every now and then I can justify a 1000 calorie treat. I usually get it to go and end up finishing before i get home. I already cant wait for my next trip. Great customer service and if you leave a tip in the jar they will break out in to a song and dance! read more

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It tasted amazing and the service was great!!! If u haven't tried it out yet u definitely have too Trust Me read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Flagstaff, Arizona

Had an excellent experience at this establishment. Corbin is a bro and took care of us, he deserves a raise and a nice Labor Day bonus.

Ordered the cookie dough ice cream and there wasn't a single piece of cookie dough. My candy add-in was all at the bottom as the girl working barely mixed it in. Disappointing as the quality is usually much better. read more

We LOVE Cold Stone! We search for it when we travel. But this location is very expensive. We started to place an order for pick up, but are just going to drive by since it is going to cost $40 for our family of 4 ordering the Like It size with no extras. read more

I got the chocolate truffle ice cream with peanut butter and graham cracker crust. It ended being too sweet for my taste, but it was still good. COuldn't finish it though. Pros: That chocolate ice cream is really good. Just beware, it starts to get pretty sweet after a while so drink water or mix in things to help balance the flavor. Cons: The girl that made mine BARELY put in any graham cracker crust...pretty sure it just melted into the ice cream and became super soggy. My sister in law who got hers made right after mine by the guy, on the other hand, got 2 generous spoonfuls of it! Sad for me..=[ Another pro, that guy that made her ice cream put on a show for us! LIke a teppan chef spinning and throwing stuff around but in a good way. He was friendly and enjoyable! Good job guy! read more

Can't go wrong with founders favorite at cold stone! Our go to ice cream place in any state. We could eat there every night.

Some of the best ice cream on the mountain, tons of options, they use to have daily deals but not anymore so that's a bummer. But they service is friendly and you can't go wrong with treating yourself to some ice cream! read more

Would give 0 stars if I could, owner was very rude and insisted I was wrong, got the most watery milkshake in my life 2 times in a row and asked them to remake it, tried to charge me at first which I called out as bs, received the RIGHT drink after 3rd remake what a joke. Then they went on to tell me they changed the recipe after YEARS of the same recipe and said they had to charge extra bc it was "hard on the blenders" which is bs bc they have been making it that way for years Can't believe the owner. read more

We were here late night on a Saturday. Came in and the guys were singing and throwing ice cream into cups...kinda reminded me of that old movie Cocktail where the guys throw bottles around to mix drinks. All three guys were very attentive asking everyone what they would like to sample, making suggestions. The whole time we were here they were chatting, smiling, and laughing all while working....helping customers, cleaning, whatever. Such a treat to see young men who seem to enjoy their jobs. We will definitely be back. read more

Cold Stone Creamery - These guys are awesome! - Ice Cream & Frozen Yogurt Near Me - Flagstaff, Arizona

If you want to pay airport prices to get ice cream in a strip mall this is the place for you! I was charged an additional 1.29 for a cheap sugar cone. A child ice cream cone with no mix ins is 5.50. Ridiculous read more

Amazing service, friendly and worked with my cravings! Smells amazing! So many different combinations and not bad on the price would deffiently come back! read more

Probably never coming back. They totally over charged us for add ins that were listed on the menu and were incredibly rude about it. Take the extra 5 minutes and go anywhere else. read more

Got a "Love It" tonight. Was excited for a decent amount of ice cream and haven't been to a Cold Stone in awhile. Paid nearly $6 for ice cream that stopped before the end of the cup, one Oreo crushed in, and maybe 3 gummy bears total. Beyond disappointed with the quality and quantity, or lack there of, I was given. I definitely won't be back to Cold Stone. read more

Their ice cream is good, but I didn't want ice cream tonight. I ordered a brownie and it tasted like it came out of a vending machine.... :( Needless to day, I wasn't too happy. In general I think this place is super duper overpriced. I mean save your money and buy a nice tub of ice cream from any grocery store. read more

It was pretty on par with most cold stones I've been too. Go here for the experience not the food. The ice cream is good but a little pricey. read more

Amazing theatrics here on Milton. Stopped in with the kids for a few treats. The guys were friendly, funny, and their skills were on point. The kids ooohed and awed as they watched their ice cream soar through the air. Awesome staff and will visit again on our next visit to the cabin (assuming everyone eats all their dinner)! Oh, and the ice cream was delicious, especially the Coffee Lovers Only! read more