Haven't had Cold Stone in a while. Got the Strawberry Blonde in the largest size (about 12oz) and was surprised it's now $12.79, almost the price of a lunch! (I usually stick to grocery-store Häagen-Dazs when it's on sale.) The Strawberry Blonde is super rich and delicious, more than enough to satisfy my ice cream cravings. The largest size is definitely big enough to share between 2-3 people, and for an occasional treat, it's actually pretty great." The staff was lovely and friendly. Cold Stone Creamery 11407 South St C-5, Cerritos, CA 90703 read more

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I went in to find a group of high school workers asking for dubai chocolate flavor and i saw it being mixed but when i arrived home i found a lump slopped on top of my vanilla ice cream of rock hard lard, nothing was mixed it was absolutely abysmal and disgusting to say the least. I will never be returning cold stone and i found this to be a horrible experience. read more

I took my girls on a warm day 82...not atypical for summer. We got 2 scoops in a cup, and upon receiving it was so soft and already runny, more like milkshake consistency than ice cream. I am told it was like this all week long with the temperatures but really? They are serving one thing which is ice cream....girls were happy for a cool treat but wouldn't return.... read more

Cold Stone Creamery - melted ice cream upon receipt...really?! - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

It seems like an on going occurrence with workers being rude and full of attitude at this location. I thought I would give this location another try but again, I was met with disappointment as the worker had treated my sister and I with disrespect. The girl who had made our order had lash extensions, blonde highlights and hair up in a pony tail. Based on other reviews that I have read for this location, they had a similar experience. Be weary of this girl, if you plan to visit this location! read more

Their Service Is Great, But The Machines Don't Keep The Ice Cream Cold Enough, as soon as you get it, it's all melted. I've tried calling for over a half an hour, and I heard the phones aren't working read more

Was just ok, service was good no complaints and would come back. Just close to home and my kids like it read more

They had ice cream missing and the labels were not lining up, so I asked a few questions about the ice cream. The girl was so rude I had to call her out on it. I told her this is my kids first time here and if you're going to be rude we are going to leave. She then said you asked a question and I answered. I should've walked out but I had promised my kids cold stone ice cream (we like to try new places). This was today around 5pm btw. We proceeded and she was nicer. She had very long nails and it almost seemed unsanitary. She put the lid on the ice cream on the other counter w her back to me, I hope she didn't spit on them. Anyways, the ice cream was okay. But unfortunately I will not be coming back here. This is also not how I remember cold stone from back them. I remember it used to look nice and the ice cream used to be really good. read more

My girlfriend and I went since I got a birthday BOGO and it was great. I got banana ice cream with Oreo pans peanut butter cups mixed in with a chocolate dipped waffle cone with nuts. It was magical and my girlfriend got their Mud pie signature ice cream. There wasn't much of a line and we were served quickly and she was patient while I went back and forth about what I wanted. Over all it was a great experience and the ice cream was so creamy and amazing. I will surely be back. Even my cat was trying to get a taste once we got back in the car with him lol: read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

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service was really bad. jaelen was the person that took our order and she was giving us an attitude. my daughter asked to sample the barbie flavor and she rolled her eyes before getting the sample. it was our first time to go to this location. we always get cold stone when we are at seal beach but we thought we'd try this location since its close to home. the seal beach location is way better. staff there are courteous and friendly. never again will we get ice cream from this location. read more

I wanted to try something new and got the Founder's favorite. Ingredients include: sweet cream ice cream with pecans, brownie, fudge and caramel. Love this spot for creating your own ice cream! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

I've been into this Cold Stone numerous times over the past few years. My experience seems to be consistent with each and every visit. Workers are always friendly and quick. Ice cream is good and the mix-ins are always done with more than adequate portions. But it's pricier than it should be. This time I got a small "like it" cup of coffee ice cream with heath bar mixed in. They do have a great coffee ice cream here, I'll give them that. No indoor seating, just a couple of patio tables outside. Parking in this plaza is always a nightmare. Also a note on their hours - they normally open at noon but open at 11am during the summer. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

I love me some ice cream!!! The workers are always friendly here. My all-time favorites are the "cookie-dough'nt you want some" and the "founders favorite". It does seem like everytime I visit a cold stone creamery ... the prices are higher than the last time. I guess it is still worth it, if you are like me and just want more than regular store-bought ice cream every once in a while. :) read more

Cold Stone Creamery - Founders Favorite in a regular waffle bowl! - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

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I have had many coldstone creations in my lifetime, and I hadn't had one in a long time prior to my visit today. I was really craving something gooey and satisfying so I ordered a half chocolate, half cake batter with reeses cups and vanilla oreos. Strangely enough, the ice cream creation not only really didn't hit the spot. The flavor of the ice cream was more bland than I had ever experienced in the past. Worse than that, I do not feel like I got my money's worth! I purchased a total of 4 creations (one for myself and 3 for each of my kids) and I was very disappointed with how small they were. The ice cream was barely evened off at the top of the cup, whereas every other time I have ever gotten coldstone, the ice cream was higher than the brim of the cup. I felt very ripped off today, and wouldn't return to this location again. read more

Can't go wrong with ice cream! They let you sample the different flavors and the portion, even the small one is plenty! Great deal and great treat. read more

Not coming back again!! I try give them 2nd chance this place just not cutting it for me Ice cream is too soft to begain with after they smushed and smash plus adding in the whipped cream it's just like ice cream soup !! Why can't they just put whipped cream on top why why why you think it's great idea to mix in to soft ice cream????? I don't get it . read more

Cold Stone Creamery - Ice cream time - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

My experience here was amazing! I was welcomed in the first time I came and had a really great convo with one of the servers that helped me. She was so sweet and and my ice cream was delicious. I never understood previous comments before this complaining about the little things and being so sensitive.. It's pretty funny. If you order ice cream, of course eat it right away or else it will melt. I also did not have any issue asking for extra toppings and the girl was generous enough to. Of course not "excessive" as that is an extra charge for "extra extra." I've been coming to different cold stones for the quality of it and didn't have a problem paying. Service in my experience was also amazing in this location and others I've been to. read more

Really not my first choice in ice cream anymore. About 10 years ago, Cold Stone was great, now with so many great options, this is kind of the last place that I would pick. Not my son, ice cream is ice cream and he loves watching him mix in the toppings. The quality is ok, but I think it's pricey for what you get. The like it size is pretty small and will already run you about $5. He had the strawberry and mixed in cheesecake pieces and liked it, but I couldn't help but think for that price we could have gotten a better scoop elsewhere. Wouldn't go out of my way to come back. read more

Excellent service from the young man with the middle part and the arms! I believe his name was Ryke. I will be returning soon. 5 stars.

I love the smell of ice cream parlors in general but Cold Stone takes it a great level... CHILLY and FRESH w/ a hint of YUM in the air. I always get the staple base here... well in my opinion at least, the SWEET CREAM!!! It's like Vanilla, but--way better! My favorite combination is the sweet cream with Reese's Peanut Buttercup, Kit-Kat, and Crunch... all in a waffle cup!! I love watching the servers mix it up for me here cuz I always feel like they're hooking me up--even if they're not, haha. The sweet cream is THICK, CREAMY and very iced. The waffle cone has a good density also--it doesn't get soggy until the last final bites. Cold Stone also has a staff in general, the Cerritos location is no exception... the servers are polite, attentive and work hard and fast--be sure to tip if they WOW you! There are some new PRE-MADE items... I think I saw one that has Churros!!! I didn't try it this time around but will be sure to check it out next time I'm here. So check out the Creamery! On a slightly overcast day when the sun is just peeking through the clouds, nothing beats sitting outside and chowing down on some hand-crafted goodness. read more

Cold Stone Creamery - Oh yeah!! - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

This Cold Stone is great it's my favorite location to go to. They stay open until the exact closing time, and they are very patient with customers that come right close to closing time. The employees will take the order, and make it in a reasonable time never once rushing the customer. My overall experience here is great the employees are great to talk with, and won't shy away when a customer speaks up a conversation. With everything going on in the world it is great to see such kind people working here. read more

Great customer service. I really liked the Cherry Vanilla ice-cream- super sweet vanilla ice cream with black cherry bits and pieces. I really don't like how expensive it is for the smallest "I Like It" size... $4.50? The ice-cream is way too sweet (sweeter than other places). Anyways, I only came because I had a $10 gift card. read more

Cold Stone Creamery - Cherry vanilla - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

I just tried one of the hot stone creations for the first time. I could tell the employees were trying to make it for their first time too. It was delish! It took 5 minutes to make since they sprinkled the cinnamon on the churros and warmed it. Glad that it was made to order and wasn't sitting warmed up for the past 5 hours. You have to eat it pretty fast or else the churros get cold. They gave us spoons to eat it with, which was hard to do with churros. Next time I'll ask for a fork. read more

Cold Stone Creamery - Caramel Churro hot stone creation - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

Worst Cold Stone experience ever!! I wanted desert after having a nice lunch at Kabuki and got screwed. I'm sooo irritated I don't even want to take the time to write all that was done today so I'll just give you the highlights and the pictures to prove it!! 1. Ice cream container not full!! In fact it was given to be with about an inch and a half of room left at the top. 2. I wasn't offered a bag or spoons and had to ask for it and I bought the 2nd largest 8.99 container. 3. Bag was ripped and the carton was damaged when I got it. 4. Unprofessional teenage staff!!! read more

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My local Coldestone Creamery just got a little bit cooler. They now serve their own version of tart flavored yogurt/ice cream. Their new line of 'healthier' food is NrGize and yes .. the frozen yogurt is included in that line up. I was hesitant to try it at first when I just saw it on their menu and opted for my pb cup perfection, but the next visit I wanted to go ahead and dive into it. I ordered the Like It size as I wasn't sure what I was getting myself into. One con about the item is that they do not use fresh fruits, its frozen fruits and it would definitely taste better if it was fresh. They do try to mix it like they do the ice cream on their chopping block but the consistency of the frozen yogurt isn't made to be mixed as it it kinda breaks up. After consuming it, it was yummy. It was cold, tart and not too sweet. Perfect. This is definitely something that has grown on me from Coldstones, besides their yummy ice cream concoctions of course! read more

Just left without anything very disappointed The young man put money in the tip jar walked away then walked back to the counter asked if he could help me I asked him if he could wash his hands and he turned walked past the sink to the back stood while the other two workers went to the back and they conversed He then returned and I told him that's ok Poor hygiene is not acceptable . Please speak to your staff and train them on hand washing to prevent passing germs that can cause illness Thank You read more

I liked having an ice cream from cold stone, forever since I got my favorite flavor of cotton candy, cake batter, special offers from the new upcoming movies, shakes to choose any flavor than just strawberry, vanilla, and chocolate, and smoothies from real fruits like blueberry, pineapple, banana, and strawberries. Hopefully, I'll would like to have a smoothies that I should've done a long time ago. Lastly, I'll recommend this store for my friends and family. read more

Although our order was good. The server who help us was real short and passive aggressive with us so we got are food and laughed it off. People come In happy. LOL read more

4 stars goes to the best customer service so far. Both the guy and the girl worker were so friendly and helpful to all the customers that walked in. My friend and I were craving the banana caramel crunch, which we couldn't find on the menu...but the girl who helped us said she can still make it for us. The banana caramel crunch consisted of french vanilla ice cream base with caramel, frozen banana, and almonds. I altered my ice cream and substituted waffle chips for almonds, since I'm not a big fan of it. Also, I added white chocolate chips, while my friend added plain chocolate chips as our extra mix in, which is free with every check-in. Even though the ice cream was a little on the sweet side due to the overwhelming caramel flavor, I'm very content with my ice cream decision made during my visit. 10/10. Would go again. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

Oh yes! Every Lactose interolent's nightmare. Whoever come up with the concept to this place deserved all the riches coming to him. This place is raking in big bukoo bucks while giving teenagers a job and cool little wage for them to start off. Ice cream of all different flavors are served here. They mushed and splat the ice cream for ya. Roll'em and beat it to a pulp. Then you can have the option of putting in a cup or tasty sweet waffle cone if you like. If that is not sweet enough for ya, there's even a sweeter sugar cone to top that. The ice cream still come out delicious, but I just wondered about the beatdown to the poor innocent desert. Since the kids are earning a hourly wage, give your change to tip jar and they'll sing and perform like a barmaid. What fun! read more

Cold Stone Creamery - In Front of the Place - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

This has become my fav Coldstone. I have to miss out sometimes because the parking can be a mess. But the employees are always polite and the ice cream always perfect. And i didnt know they had a punchcard rewards. read more

Cold Stone Creamery - Rewards punchcard - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

Service cool....but if I tip, I expect you to dance and sing for me!! Don't ask. =) JK! 3 stars only...the blueberry speciality ice cream was horrible. I should of had the whipped cream on top rather then mixed in. I should of stuck with my rocky road The ice cream wasn't hard but soft. Wasn't good...I didn't want soft serve/milk shake...but ice cream! =( read more

I'm totally completely in love with cold stone...I'm happy that they are popping up all over the place. Sometimes it's hard to find a Marble Slab or a Mootown Creamery, so the popularity of Cold Stone's has benefit my late night ice cream cravings. The only thing I get there is the Mud Pie!!! Sometimes I'll go for other flavors like the strawberry shortcake...but I think the peanut butter in the mud pie takes the cake. Anything with peanut butter is good with me. The only reason why I gave it 3 stars was because I once went to one in San Diego (Mission Valley by IKEA) and the girl was making an ice cream cake...and she was packing in the ice cream into the cake mold using her hands...and she had these acrylic nails...ewww. It grossed me out, because you don't know what kind of gunk is in her nails...and she didn't use any gloves...maybe she washed her hands...but either way I wouldn't buy a cake from here. I'll stick with the ice cream mixed with those metal scoopers and no fingernails please. read more

Cold Stone Creamery - Mud Pie Mojo!! Mmmmm... - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

ColdStone! Arguably the best and most creative ice cream you can find on the west coast. They pretty much have every combination of ice cream you can think of and then some. The only downside is that they are a bit expensive for ice cream. But, it is simply a must try because it takes your childhood dreams of ice cream and sprinkles and transforms it into a whole new dimension, essentially redefining the scope of ice cream. My two favorite ice cream creations are "Oreo Overload" and "Chocolate Devotion". This location was recently closed-down temporarily and taken over by new owners/management. I don't know if it's just me, but the attitude of your typical happy-peppy ColdStone Creamery has seemingly gone with the previous employees. The combinations and flavors of ice cream remain the same, as well as the techniques into making the various ice cream creations, but the new employees seem to keep employee-customer interaction to straight business rather than being friendly and communicative. Although the happy-peppy employees have seem to have fade away much like the previous employees along with their singing via tips, I still find this ColdStone quite exceptional, mainly because of their consistency and efficiency in ice cream flavor creations. Yes, I am still a fan! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

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Gabby is the friendliest worker there! I had called ahead to ask about their ice cream cakes and without me even asking, she offered to list out all the flavors that they had, their sizes, and pricing from the get-go. When I came in, she was extremely helpful and explained the differences between the cake flavors that I had questions about and gave me a great experience and lasting impression. definitely coming back because of the friendly service and of course the ice cream cake is amazing! read more

I ordered a cake around 10 am for pick up at 7 pm the same day. I received a call at 6:50 pm as I was parking in the store parking lot stating that my order was being canceled due to the cake being unavailable. There was no apology, there was no attempt to rectify the situation. I was just told 10 mins prior to pick up that they don't have it and will be refunding my money. It's now 7 pm and I'm looking for a cake to purchase from somewhere. A huge inconvenience when a simple call earlier (more than 10 mins before pick up) stating they didn't have what I ordered would have been helpful then I could've made other arrangements. Cold stone is cold blooded! read more

I usually use order ahead on the Coldstone app and order is always ready and friendly service. Consistent, good ice cream.

No stars if I may, was standing in line, and told this young fellow to give us a second to order, he then helped the person who just arrived , that's ok and we stood there waiting for him to help us, he then went inside and out while we were standing and they were just chatting in there with another server. He knew we were waiting to be served but he just ignore us , like we don't exist standing there like there's no one waiting,I knew he did it in purpose, how could you forget a customer after asking you to give us a moment, until I couldn't wait any longer , of his nastiest attitude of ignoring us. I asked to all of them, if anyone is serving us, then he right away just said, oh I thought someone served you already? So he served us with just a little scoop of the medium size of the coffee lover only , mixed just so quickly, a melted ice cream . I was gonna ask for his name, but just like to get out of there, but he was the only guy around there between 7:30 - 8:00 pm. It was around after our dinner from next door, felt like having a dessert. Not going back there to deal with that moron.The dessert turned to be a nastiest arrogantly served by one. read more

The service was fine, workers were nice, ice cream was good, BUT there was a hair in mine which is kind of crazy in my opinion, so 2 stars. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Cerritos, California

Always a favorite place to visit it's no longer as many locations like it use to be but if you ever see one please stop and come check them out. They even have ice cream birthday cakes. read more

Wow!!!! I've never been treated so rudely!!! Spent damn near $25 to receive rude service from a gloveless employee that seemed to be in a rush. I've been going to Cold Stone for many years, but today I should have gone to Yogurtland, Golden Spoon or Rite-aid. #disapointed #TheNastyServiceMadeMyIceCreamTasteNasty read more