We were unable to use the reservation we had with another rental company and Flagstaff Rental Car…read morecame through for us in a pinch. They picked us up within minutes and we were on the road within the hour. The car worked great and dropping it off in the middle of the night at the train station saved us the cost of an Uber. We are very grateful they were able to help us.

Be sure to ask about the total cost with the drop off fee. We were quoted $106 and when we were…read moreabout to pay they said there was a $500 drop off fee that they failed to mention when I booked the vehicle. They were very rude to me when I was not willing to pay the ridiculous cost that they never told me about. Brad is a liar and scammer who will leave you out to dry when you need the car and will force you to pay high fees. Go to enterprise instead we got a car 30 minutes later for a great price.

Samantha and Katie were so helpful and made me feel welcome. They answered all of my questions with…read morerespect and dignity. Their collision center wanted the best for me!!!

A deer ran in to my Toyota Tacoma....I was directed to campus collision by my insurance…read morecompany....I was in immediate contact with them and made an appointment for appraisal....that accomplished, I made an appointment to bring the truck in for repair the following Monday, due to their full schedule....I was told it would be 5-7 working days, possibly more....I arrived at 9 a.m., dropped the truck off, and received a call Thursday mor I g that I could pick it up about noon that day....so, a total of three days at the shop and it was ready.... I went to get it, and it looked beautiful....they'd even washed it after working on it...the repair was fantastic...such a good job...and, everything was so easy....Gail was in touch with my insurance company and the car rental company, and I didn't have to do anything...they are a well-oiled machine and definitely know what they're doing....I highly recommend them and send my deepest thanks to Chris and Gail for their hard work and their expertise....it made a difficult situation as easy as possible for me....thank you thank you thank you....

FCC was highly recommended by the Service Department at Winslow Ford to deal with a dent and…read morescratches we received to our 2018 Lincoln MKZ. They did an amazing job in just a matter of days. Great communication from our point of contact, Freedom! She called regularly with time estimates and handled all of the details with Austin, the Progressive Insurance representative handling the insurance/payment process. The body work and paint match up was perfect! Great job to the body and paint shop! We will highly recommend FCC in the future and return with any other needs! Great job!

On September 23 I had given my car to Flagstaff Collision Center to fix my bumper, headlight and…read moreblinker on the left side after an accident. They called a day later saying repairs will be about two weeks. I did not get my car back until October 28th. I had received my car with a large crack in my windshield that I was not notified about. They claimed no fault, and I ended up having to pay half the deductible despite my car not having that damage beforehand. They did have a clause within their contract that makes it so they are not liable for any damage to the glass of the car in their possession. They had claimed it was a mixture of temperature and rock fracture damage. The photo attached of the crack does NOT line up with any rock damage I have ever seen. While getting my window replaced (by a partner company) I was then notified my car was missing more pieces. Flagstaff Collision Center did not notify me of this either. I do not trust this car repair shop after the unprofessional experience I had with them. Granted, the people I dealt with were nice, but it does not fix what was and still is broken from my car.

We had a fender bender while traveling and feel so blessed to have been directed to Octopus…read moreCollision. The body work was excellent, and he was able to repair the suspension system to get us back on the road home again. He worked after his regular hours. He has such a heart to help travelers highly recommend.

Loved Octopus Collision. They were able to look at my car and give me an estimate the same day I…read morecalled. They gave me two options on the repair at a reasonable price. They fixed my car the following week within a few hours. Everything went smoothly and car looks great. They were friendly and fast.

I have a 26-year-old rig that nobody wants to touch and I got into two accidents in one month…read morehitting an elk and a roundabout! Traveling from out of state these guys got me in they explain things very well they helped me understand the process, when I had questions, they took plenty of times to make sure I understood things! You can tell the workers were proud to be there and had an excellent knowledge base on older rigs! Which makes me happy because I'm not excited about the newer ones coming off the pipeline! :)

Extremely Unprofessional…read more Very disappointing and disrespectful experience, especially considering this is the owner. We had been communicating about the RV, and he knew I was driving two hours to purchase it with cash in hand. As I was pulling up, he told me he had sold it to someone else. When I confronted him about how disrespectful and unprofessional this was, he became aggressive, rude, and dismissive. There was no accountability and absolutely no consideration for my time or the commitment we had discussed. For the owner of a business to treat a customer this way is completely unacceptable. His word meant nothing, his communication was extremely poor, and I would never do business with someone who conducts business this way.

Tanner was awesome to work with. He arrived on time, listened to me and a short time later, the…read moredent was repaired. You would never have known I had the dent. High recommend Tanner from Push Right PDR.

Tanner of PushRight actually followed up with me to see how my project turned out! Seemed genuine…read moreand thoughtful. Thanks Tanner.

Traveling from California to Texas I hit a shredded truck tire worried about completing my journey,…read moreI came here. Joe and Tanner inspected the car, took off some damaged stuff and made the car safe to drive. A HUGE shout out to Joe and Tanner.

I don't write too many reviews, but in this case I had to. Over a year ago I had work done to my…read moretruck at the Prescott Caliber collision center, then after I had a minor electrical issue which got taken care of here at the Flagstaff location and it took all of 5 minutes. Fast forward over a year later, I discovered my plugin for my 5th wheel hitch wasn't working, so I called them up and made an appointment and it took all of ten minutes to reconnect a bad wire connection.. I just want to say how asome an experience I've had at both locations all the time. I want to thank Dakota for taking care of my electrical problem after all this time. I want to thank the GM Dennis for looking out for me as well. Thanks again guys! Kenneth