Colarusso's has a big-time reputation in the area, however, it was earned decades ago, my guess is when the original owners were running the show, then their kids/nephews/nieces/etc take over and you know how that goes.
I have ordered from this location twice, the first was delivery, which took about 90 minutes, and like one would expect when it takes 90 minutes for a pizza to arrive, it was cold and greasy. This order was just a plain pizza and mozzarella sticks. I'm from the area, and I get what Old Forge style pizza is, and like it, but this was terrible. Doughy, too much crust even for this style of pizza, undercooked, entirely too much cheese (this can be a personal preference, but this was a lot of cheese, the slices were just unnaturally weighted down), and the wait made it much worse. It was just cold doughy mush. To be fair, the mozzarella sticks could have been very good, but they were ice cold by the time they arrived. The marinara sauce was average, but I can think of better from at least a dozen local places off the top of my head. Again, to be fair, I prefer my food fresh (hot food served hot and cold food served cold), so a cold pizza that tasted like it sat in the driver's car for over an hour isn't something I'm going to enjoy, but my girlfriend, who enjoys cold pizza and doesn't have to eat everything fresh and hot as soon as it's ready also said the pizza was terrible as well. Needless to say, I was disappointed and a little annoyed, and complaining does no good because as someone else experienced, they'll fall back on their reputation earned 30 plus years ago and act as if you just don't know what food is supposed to taste like.
Anyway, I gave the place another chance, in large part due to their reputation, and was hoping it was just a bad night (we're all entitled to an off-night here and there). So, I ordered and picked it up to avoid any issues with waiting an inordinate amount of time for delivery. I really wanted to give them a fair chance, so I tried to get a wide array of menu items. I got a plain pizza, a chicken wing pizza, an order of chicken marsala, an order of chicken francaise, and an order of chicken parm. Everything was ready pretty fast and I picked it up and got home while it was still fresh and hot, so I was already off to a better start than the last time. Then, I tried everything . . . absolutely terrible. The plain pizza was just a hotter, fresher version of the doughy slop from the first time around. The chicken wing pizza was just loaded with entirely too much crap. That's a thick crust and it was just soaked through right down to the box with grease. Chewy, doughy, sloppy, and more cheese than any 3 pizzas could ever possibly need.
The chicken marsala was the worst marsala sauce I can remember having. It tasted like a canned gravy with canned mushrooms and a melted stick of butter. One thing I didn't taste even a hint of was marsala wine, which is the whole dish. The chicken was too thick for that dish, and was overcooked, chewy, and rubbery. As for the francaise, absolutely terrible. It tasted like a jarred scampi sauce, which if you've never had the unfortunate opportunity to try, is like eating half melted butter, half olive oil, and some jarred garlic. Not even a hint of wine. It was also the same inedible chicken as they used in the marsala dish. In fact both tasted like they precooked the chicken, then just dumped the sauce over them, as opposed to the way any Italian restaurant would make either of these most basic and extremely hard to mess up dishes. The chicken parm. wasn't much better. The chicken was the same deal, it tasted like a piece of rubber and it seemed as if it was just hanging out in the sauce all night because the breading was wet and soggy and falling off. The sauce itself was mediocre, as was the cheese, but nowhere near up to the standards of a family owned Italian restaurant in this part of the country. The side of pasta was just boiled pasta, there wasn't anything wrong with it, but for the sake of a thorough review, it was slightly overcooked if you'd expect al dente, but that is the least of their problems.
I haven't been to the other locations, and I remember having their pizza in Old Forge in the late 90s/early 2000s and it was excellent, right up to par with the competition. So, I do think it's just a case of the original owners turning over the reigns and it's just not the same. That said, it's unfortunate, because I read a review from a guy who had a terrible experience then came back for a private party and said it was delicious, so that means they CAN get it right when they're inclined to, but probably just don't care. read more