Outstanding service from start to finish. Came out same day, Andy was terrific, he did a great job

I am always relieved when Cody's arrives to help with my appliances. Zack has been to my home twice now. He's prompt, knowledgeable, and and a good guy. So nice to deal with local folks who treat you like neighbors as well as customers. These are people you can trust. Thanks for coming to the rescue today! 5 well deserved stars read more

Showed up on time after the courtesy call stating eta. Was professional and polite. Worked quickly. Great service.

We had such a positive experience with this company today. I contacted the company for our fireplace to be repaired. They responded right away and scheduled an appointment the same day. Our technician was Matt P. He was prompt, professional and very knowledgeable. He diagnosed the issue right away, gave us a quote for the cost of repair and did a fabulous job. Our fireplace works perfectly and looks the best it has ever looked. He adjusted the flame and cleaned the entire fireplace both inside and out. We were so impressed and would not hesitate to use this company again. read more

Great service, on-time, courteous and great price for fixing my washing machine which was a mask issue clogging up the drain. Damn COVID-19!

Cody' has always treated me fairly, done excellent work, and rescued my sorry posterior side. Yes, I got estimates on rebuilding my SubZero, as I cannot afford to purchase a new one. This one was purchased in 1986, and has run like a champ. John did great work, and i was proud of his workmanship. His cost was far below others and quality of work was far above others. They have always been good people to me, and to everyone i have referred them to they have been good people, and done excellent work that is to be proud of. I never hesitate for a moment to call them. I however do have a very long list of those to avoid like a California forest fire. read more

Dryer wasn't working. This is a minor emergency due to the size of our family. I contacted several companies and Cody's squeezed us in for the weekend and then they were able to come on Friday rather than Saturday. My wife was so relieved. They did all the work and I was the hero! Thanks! read more

I had put up with a noisy refrigerator long enough, so I called to see if Cody's could diagnose the problem and put and end to it. After opening the back and acting busy for awhile, I was told it was probably something to do with the refrigerant having difficulty passing through certain spots. I was told there was no repair possible short of replacing main parts which would cost more than a new refrigerator. The recommended course of action was for me to move the refrigerator to the garage and buy a new one (this side-by-side Frigidaire was only 4 years old) I paid $89 for that shameless insult. So, basically "I can only guess what the problem is, I can't fix it, that'll be $89". read more

Other places didn't even return my call. My Cody's experience was great, from the first call to followups and the service call itself. Berle was expert in his work, super patient with my questions, and exacting in getting right the fix of my gas log to my liking. Thanks to all at Cody's. I'll definitely call again, if I need work. read more

We needed our gas fireplace serviced. I read reviews for Cody's Appliance Repair and decided to call for information. The woman who answered the call was very friendly and professional. She took the time to allow me to explain the problem and she also explained what the service call would entail. She was able to get me a service person the same day! The service person called before arriving, which was very helpful. Gabriel F arrived on time and after a friendly introduction, he covered his shoes with paper booties and began to investigate the fireplace. After trouble shooting the mechanism he tested the switch and found the problem. He even took the time to teach me the proper way to start the fireplace each fall. He then cleaned up his work area. Gabriel examined the outdoor vent per my request and advised me to remove a bush that was butting up against the vent. I cut it down the minute he left with plans to remove it in short order. I would highly recommend Cody's, and I will use them exclusively in the future for my appliance repair. Thank you Gabriel for my now, cozy fireplace. read more

Had Cody's come out to fix my dishwasher. Appreciated the professionalism and Robert even fixed the squeaky dishwasher door, checked on my fridge and my dryer - all beyond the requested fix. Would recommend. read more

Skylar arrived and completely solved every issue. He was polite, efficient and extremely competent! Cody's delivers excellent service. I recommend them without reservation! read more

What an amazing & easy experience! After a power outage in Meridian, our refrigerator stopped working & began to defrost. I called Cody's (primarily because of their Yelp reviews). They did not disappoint. From the initial call, to the time of service & the completion of service, everything was handled personably & friendly. The technician, Sean, communicated with us throughout the entire diagnostic process. He was upfront with what costs we might be looking at & what our potential options would be. I will definitely call on Cody's Appliances if I have need to in the future & I HIGHLY recommend them. Professional; affordable; honest; local ; friendly read more

Zak was on time and did a great job! He also shared some knowledge on what detergent to use for my dishwasher and washing machine. Thank You so much for coming to Star. Lisa S Aus Homemaker for over 30 years read more

Gabrielle was wonderful! He called ahead, was timely and professional. We called because our dishwasher had been leaking. Before he arrived, my husband did a thorough deep clean of the appliance and was able to finally get it to a point where it no longer leaked; however, we still wanted an expert's opinion. Gabrielle looked over the machine and also was unable to find any leaks but he provided some great advice not only on the dishwasher but also our washing machine! Well worth the service call charge!!! I highly recommend Cody's Appliance. Cavalli House read more

The call center help desk was very helpful. The repair technician was knowledgeable and responsive to our questions. Their billing process and methodology was upfront and very reasonable. My one concern was with scheduling the follow up visit. Technician said they would call to schedule the following day, however no one called. We called and the appointment was set without our input for a day later than stated by the technician. The phone rep updated the appointment but it was still concerning that no one called. The tech came by and he quickly did what he said he would. Everything is working. He did leave his card and told us he would come by again if the issue came up again. I was very satisfied with our experience and the tech. Pricing was reasonable and I will be recommending this business to anyone who needs a appliance repair read more

Cody and his crew were fantastic. Very professional, prompt, great service, and reasonable prices. They made every effort to get to us as quickly as possible and were able to fix our fridge with little fuss (and less money than I thought!). We will definitely use them again. read more

I called Monday about a problem I was having with my refrigerator and the earliest they could have someone come out was Wednesday afternoon. They gave me a time between 3 & 6. I got a reminder email message Tuesday, and Wednesday morning I got a call saying there was a cancellation and they could schedule me between 2 & 5. A little after 2 I got a call saying they would be here in ten minutes. They found the problem after five minutes, explained what they would do to fix it and told me the cost. After about 30 minutes the problem was fixed and they were on their way. Highly recommend Cody's. read more

We've had Cody's Appliance Repair help us with appliance repairs several times over the years.....they are always fast, friendly, expert, reasonably priced and thoroughly professional. They're always our "go-to" people for appliance advice and repair. J & L Kennedy 10/6/18 read more

After reading other reviews, I decided to call Cody's Appliance Repair. We had the bad timing of our Bosch washer stop working the night of December 23. Cody's was closed Christmas Eve but the voicemail message said our call would be returned December 27. True to their word, I got a call that morning. We made an appointment for the afternoon of December 28. The technician, Robert, called within the promised window and promptly arrived. He quickly took care of the problem and was finished in less than an hour. We will definitely call Cody's any time we need service on our appliances. Thanks and Happy New Year! read more

Our refrigerator fan went out and they came out and diagnosed it very quickly and returned after the part was acquired and installed it. Very easy to work with and very good service. read more

They came on time and were polite and honest about the repairs and cost. They are who I will call for any future appliance needs.

Friendly prompt service. Very knowledgeable staff. Scheduled a 3 hour window but arrived the earliest time and fixed our fireplace quickly. Highly recommend!! read more

So pleased. Someone answered the phone right away and Was able to get me a same day appointment to fix my washer. Cody himself came to do the repair. Very reasonable cost and was done in about an hour. I would definitely recommend Cody's! read more

Thank you Gabriel for doing such a great job on my refrigerator, you were extremely professional and your knowledge was exceptional

I can't begin to express how amazing they are. If you don't believe me, please go ahead and look at all of the other evidence on their social media pages (Facebook, Twitter), and every other review site out there. Not only are they a family run business (something I always like to support), but they are undeniably the best appliance repair company in Boise (probably in all of the Pacific Northwest). Don't trust the two bad reviews. This is another example of Yelp scamming honest businesses by burying the 20+ 5 star reviews. Source: I live in Boise, have had my refrigerator, dishwasher, and washing machine break. I had a terrible experience with the repairman for the washing machine, so I opted to call Cody's Appliance Repair to fix the damage the other repair company did -- they were so incredible (at customer service and technique) that I've had them fix and fine-tune my fridge and dishwasher. Trust me - this is the service to use. read more

This business is at the top of our list for customer service and great business practices. Matt P. came to repair our non-working dishwasher and found the main control panel (expensive) needed to be replaced. He recommended that because of the age of the dishwasher that it would make more sense to get a new dishwasher instead of repairing the one we have. Matt took the time to explain everything and make recommendations based on our needs, even found some online to show us for comparison. Really great customer service! Really appreciate this company which operates with integrity and high quality standards, keeping the customer's needs and interests at the forefront. read more

My experience starting with placing my call to writing the check was a pleasure. Friendly, prompt, thorough, and knowledgeable. The service was performed quickly and the cost was reasonable. I would refer this company to anyone needing appliance repair. read more

Brian was so friendly and helpful, letting us know at every step, what was happening. It turned into an expensive repair, but I rolled the dice on an online purchase, and Brian and Cody's Appliance did everything to make my purchase into a good one. They did. Thanks, I will recommend Cody's to anyone I know. read more

Cody's appliance team is friendly, helpful, and professional. Adam was very thorough and identified the problem quickly. Thanks for fixing the washing machine!!!! read more

Gabriel arrived and was all business. Within moments he had diagnosed the problem with out dryer. He carefully dismantled it until reaching the offending part, replaced said part and performed additional cleaning as he reassembled the machine. His original quote was for a new heater assembly. When he checked the components, it turned out to simply be an overload switch (a reduction of about 100 dollars). I am very pleased with the professionalism and the timing of the service. read more

Great service, very fast. Called in the morning to repair my gas fireplace. Came out within an hour and tuned up, fixed and was gone. Thank you, read more

Cody's was super professional. I had a 'dud' motor in my 15 month old dryer so I wasn't happy at all about that - but it wasn't Cody's fault. The technician talked me through his tests, and gave me the right amount of space to think through options. The new motor was installed within a week and has been running great now. I wouldn't hesitate on calling them back. read more

I was very pleased with Adam C. Who came out to look at my dryer. They were very polite and respectful. They diagnosed what was wrong with my dryer within minutes. Also they noticed my washer needed repaired. They were effective and efficient and repaired my washer quickly. We declined repair on our dryer. Too old to put that much back in to it. We would recommend Cody's to anyone who needs an appliance repaired. Thank you again! Candi D. read more

Great Customer Service! Above & Beyond! Our Bosch Dishwasher was not draining. Called Cody's to come out and take a look. They promptly scheduled me for the following day within a 3hr window. Ensuring that I will be called by technician when he was on his way. John called when he was 15 min out. He was very prompt. John is very professional, polite & courteous. He immediately went to work to look at the problem. Sure enough, he was able to locate the problem. Burned out mother board. Specifcally, the function for draining. He then looked at our manufacture number and date and informed us that this dishwasher was part of a Bosch call back due to this very problem & it the new part would be covered for the manufacture! He went to work and made the phone calls necessary to get the part asap. John was back within a couple of days with the new part. He arrived again very promptly. We were his 1st stop of the day & he replaced the part. After John left, I loaded up the dishwasher and started while I ran an errand. I got back after approx and hr and notice my dishwasher was done. I opened it & saw that it did not drain again! I immediately called John & left a breif message. Within 10 min his office called back & got my info on problem and told me tha John will be back that afternoon. While I was waiting I entered my upstairs bathroom and turned on the light. The light did not come on & I then figured out that the circuit broke! Just as I figured it out John was at my door. I was very apologetic and explained that I did not look to see if the circut broke because everything else in my kitchen was on (N. End Home) He was so friendly & told me it was no problem & he still wanted to make sure everything was OK. I reccomend Cody's to everyone! If you live in the N. End of Boise John will go the extra distance to make sure you are taken care of! read more

We have a two year old washing machine break so I called Cody's for the repair job. Not only did our washer get repaired quickly and thus far correctly - it has only been 30 minutes since he finished - our tech, Gabe, took the time to re-educate me and my family on how to better load and use the machine (I guess I missed that day in Home Economics!). He took the time to explain what broke and why, and even showed me a thing or two about our dryer vent after he showed me how to clean, and thus extend the life of our washer. Frankly, Gabe set the bar for great customer service, which until now had been occupied by Apple - yeah, he's that good. I would highly recommend Cody's Appliance Repair from experience, price, and customer service. read more

I was having a problem with Subzero fridge, had Mr Appliance out for a service call. They had no knowledge of what they were doing. Charged me $75 and spent the whole time on phone with tech support. Never diagnosed the problem. I then called Cody's. I was quoted $89 to diagnose the problem and give a quote to repair. The problem was diagnosed within 5 minutes. I was not given a quote. He just went ahead and fixed it and handed me a bill for $360. It works fine. I feel Cody's has the knowledge, and nice to talk to, but the only problem I have is that it seems like the $89 is to get in the door and somehow the diagnosis and quote gets lost. Going ahead with repair without quote or authorization is something to watch for. I would call them in the future, but now know what to watch for. read more

Horrible experience. We feel taken advantage of. My husband had taken apart our dryer and found out the heating coil needed to be replaced. We decided to hire out because he wasn't having luck finding a part locally and thought that we could pay professional to fix and put back together. We had to pay $89 for them to come diagnose and give us a quote. We saw the part is $20 so thought that it couldn't be more than $150 to fix and the $89 would go toward that. Nope. $350 was the quote to fix. I could see online my dryer can be bought for $450. Ridiculous. So we asked how much yo put the dryer back together if we put the part in and they said $150. We ordered part online and fixed ourselves but felt the quotes were so outrageous that buying a new one would be cheaper. read more

I am disappointed with what I believe to be a very high labor cost for what should have been a simple job repairing my dishwasher. In this call, it was simply a latch (and a spring) that had broken, yet there was a bill of $210 ($154 of which was labor). The tech said the labor is determined by some "blue book" rate rather than actual time spent doing the labor. This seems arbitrary to me. It has the effect of removing any transparency of labor costs for the customer. I now have no idea how much a labor charge will be, no matter how simple the job, until Cody's comes on site with this "blue book" and tell me what it is. At that point, even if I refuse, it will cost me $75. $154 for 30-45 min to install a simple latch is just too high. read more

Too expensive. Service call $89. Diagnosis was blown fuse in microwave. Replacement part $100, labor $230. New and upgraded microwave at Lowe's cost us $199 read more