Gary was sent by capital to give us a second opinion on an air conditioning issue. He quickly…read morediagnosed the problem and fixed it and at a price that was a fraction of what the original bid was. We plan to use capital for all our future Hvac needs.

Great customer service! Priced fairly for the industry in our area. They met all my asks promptly…read moreand were very knowledgable about their products. I initially called for a repair as my AC motor died. They diagnosed it promptly and offered the fix. Trane repairs are not cheap and my refrigerant was retired by the industry. So, we replaced our AC and Heater at the same time. Their initial offering was at the budget model from Goodman but I didn't want a system that would only last 10 years. I wanted something that woud pair with my replaced Trane system and last over 25+ years. They recommended Amana as their high end and it has a lifetime warranty. However, I was not told I needed to register these units within 60 days to keep that extended warranty. So luckily, I read the fine print and completed that. Its almost been two months and the systems are working well! I highly recommend this team for any installations and repairs.

Truly commendable service from start to finish. The kind woman who answered the phone was…read moreknowledgeable and helped me try to troubleshoot my furnace. When that did not work, she advised me up front that there would be a service charge of $79. She had a nice technician (Matt) at my home within 30 minutes. Matt promptly replaced a small, inexpensive part for me (after physically SHOWING ME what was broken and explaining why it was a necessary fix!) he even wore little boot covers to keep my carpet clean. At the end of the service, I emphasized that it was important that I have a hard copy invoice as well as email. Matt stayed until I confirmed I had received the receipt, then shook my hand and thanked me! For what?! He is the one who fixed my problem! What's more, a lady at their office even followed up with me a few days later to make sure everything worked and that I had my receipt. WORLD CLASS. Humble and neighborly service. Honesty and integrity defined. As long as I live in Boise, they will be the company I call.

Great service, personable people, knowledgeable technicians! They handled my duct work repair…read morequickly and at a very fair price. I called in a bit of a panic and the receptionist, Shea, was warm, friendly, and very responsive. She had a techinician out within a few hours and they completed the repair the same day. The technician, Aaron, was efficient and personable. I'm delighted to give them 5 stars for such exemplary service!

Andrew at Carter Comfort Systems is so knowledgeable and helpful. We have a complicated a/c system…read moreand he is able to quickly troubleshoot it. We called first thing in the morning and he was out shortly after. The cost was reasonable, and he had tips for saving money in how we use our unit. Thank you Andrew!

I used Carter Comfort after reading all of their great reviews online. They have exceeded my…read moreexpectations. They are one of the best companies I've ever done business with. Brandi, Barry, Ethan, and John are all very professional, friendly, and do quality work. They go out of their way to help you and explain the work they are doing. This company should be a model on how businesses should operate and treat their customers. If I could give 10 stars, I would.

Service was great! Got an appointment same day which was good. Jessie was prompt, found the issue…read moreand had the electricity going again in u see an hour!

We called these guys to come look at our AC last week after it died in the middle of the night…read more While I do appreciate that their tech came out, you could tell he simply did not actually care and just wanted to try and charge whatever he could. The "issue" he diagnosed wasn't even the actual issue. It was a bad wire, and clogged drain. Not a thermostat. Had we listened to him, we would have paid close to $1,000 and still not have had the answer. The tech was the one "freakin" on his so called diagnosis and pricing. Only call these guys if you want a tech that's doesn't actually care and treats you like a bad mechanic only there for the upsell. Editing to reply to the owner: I have no interest in training your technician how to not be a slime ball. You need to teach your techs how to be honest and more detailed, not just jump to the incorrect conclusion because it's a hot day. I know it was hot. I was the one suffering in my horribly hot house. The thermostat that he said needed replacing is working perfectly well. We had a neighbor with HVAC experience figure out the problem. Pretty bad when someone who left the business 10 years ago was better at the job than your paid tech. Even worse- me and ChatGPT figured out the clogged drain part. And I am not a handy person. If AI can do a better job than your technician- that's saying a whole hell of a lot.

Matt will give you honest no bs service. We went to someone that was quoting us $3k to fix our AC…read moreor a new unit, and Matt came a week later with a simple fix saving us thousands. I would recommend him to anyone.

From the owner: With more than 30 years of experience in the industry, we focus on residential diagnostics,…read morerepairs, service and retrofit installation. Our goal is to ensure your comfort through proper equipment and expert services to meet your specific needs

I had A-1 Heating and Air come out to do a general inspection and service on my HVAC system…read more The tech was very conscientious and thorough in his work. I highly recommend them.

We had an emergency with our furnace leaking CO2, A-1 came out figured what was going on & fixed…read moreright up! As always he is pleasant, knowledgable & quick to fix problems!

Our furnace stopped working sometime in the night, I called in the morning and Dan came out…read morewithin a couple hours of my call. He was prompt, professional and completely explained how to read the error code on the furnace, what was wrong and promptly fixed the issue. Great service, reasonable price. We are happy with the service provided and if needed will reach out to Value Heating in the future.

Called Dan about my faulty furnace. Not an emergency but he came out within an hour. He cleaned the…read moredirty flame sensor and explained how to read the LED on the furnace if something else happens. He was very knowledgeable and explained a ton. He was in and out in about 20 minutes. Price seemed reasonable at $98. I'd definitely go with Value Heating again.

My central a/c stopped working. I called this company for a second opinion ( I told him a tech from…read moreanother a/c company did the first check). He claimed my compressor was bad. Quoted $3100 for compressor replacement and then said I should think about replacement of the entire system (around $10K). Well I had another 3 years warranty on this system. I called the dealer who handles warranties for my Lennox system. They checked it out and there was a leaking o-ring and replaced it.Done. Fixed it for hundreds of dollars instead of thousands. Tech from Peppy could not answer questions about basic pressure. I am sure this company is great at removing and replacing whole systems!

Tried calling their number to schedule someone to come and give us an estimate on our air…read moreconditioner mal-function. I thought I was talking to a real person, but everything about the response to my questions sounded off. I finally said "I'm sorry, but you sound like AI". Voice said "I'm a digital assistant". I gave up and hung up. If they can't pay a real person to answer the phone, they don't need my business.

Arrived early. Took less than 45 minutes to fix my air conditioner. Both technicians were polite…read moreand professional. I will call them if the need arises.

Great Service, they helped me with my heating and air systems and were very kind and helpful. Will…read morebe using them again if I need it!