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    Code Publishing

    5.0 (1 review)
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    Services - Code Publishing

    Copymaking services

    Printing

    Scanning

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    14 years ago

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    FedEx Office Print & Ship Center - Casey - chunky one

    FedEx Office Print & Ship Center

    (42 reviews)

    Northgate

    Service request! You need to call fix the bathroom seat. The place is nice and clean. Everyone is…read morevery helpful to!

    Absolutely the worst junk people working at a desk. I came to pick the order up. Damos or old…read moreglasses guy took my id to get my order. Then he asked for the order number which I did not have as I ordered on Canva. Old glasses guy started yelling at me rather than helping for no reason, he did not want to help me and started servicing the other client besides me. I told him to chill out, I'm a client he is an employee don't give me this attitude. Today I visited your FedEx Office location to pick up an order under my name. I walked in, gave my ID, and started giving my order number. The employee kept asking me for the number even though he had already been holding my ID for about two minutes. The email from Canva clearly states: "1. Tell a storeperson you're collecting a Canva order. 2. Bring this email as proof of purchase. 3. Orders are held for 30 days." I showed the email, but instead of helping me, the glasses guy gave me attitude and started raising his voice, getting nervous and impatient. I told him calmly to chill out -- I'm the customer, and his job is to help, not scold people. Then another employee, Casey, jumped in and immediately became verbally aggressive. He raised his voice, put his hands up in front of me, and escalated the situation for no reason. It got to a point where I felt the need to start recording just to protect myself. As soon as I started filming, Casey said he wouldn't give me my order while I was recording and went to the back of the store. I kept asking for the manager's name, number, and for my order so I could leave. After I stopped recording, Casey finally came back out, asked for my name, and handed me the order. Turns out the order was already under my name and didn't require any number at all -- meaning I was yelled at by two employees for absolutely no reason. This behavior was unprofessional, hostile, and completely unnecessary. I'm requesting that this incident be reviewed, and I would like the store manager or district manager to contact me regarding appropriate action so situations like this don't happen to other customers.

    Code Publishing - copyshops - Updated May 2026

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