I have worked with them a few times printing posters for my bands and definitely will continue to do so. They are friendly, easy to work with and prompt. Today I didn't notice they had sent me an email in the morning letting me know my order was done until a minute after they closed. I tried calling and emailing and to my surprise they called me back and even offered to wait until I got there about 15 minutes later. I was so grateful as I needed to get the posters to the venue this weekend. To top it off they usually have a golden retriever there, makes my day. read more

Top notch quality, great service, good communication. I'd consider this a higher end print shop. We have had several things printed here; wedding invites, posters. All came out great. read more

I have used this company for years and I know the owners personally and professionally. I value their ongoing support for non-profits, especially for their stand for equity and social justice. They show this is supporting black businesses and in their community outreach. The personal touch they give to clients is not only welcoming, but makes you feel like part of the Kool Change Family. Whatever your need, big or small, Kool change is the place to go read more

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Awesome printing company. They have great customer service!! They have done banners, business cards, Directional signs for our barn , and more . And if there is any problem they go above and beyond to fix it . read more

Extremely helpful. Great customer service. Got my job done in a timely and cost effective manner. Very professional.

I went to Staples with an idea for a graduation gift. When I explained what I wanted, they said, "Oh no, we couldn't possibly do that!" Then the young man behind the counter said, very discreetly, ' go see Ken at Kool Change.' Ken took care of my request with a fabulous outcome, and I have returned for the service again. I highly recommend this wonderful, local business! read more

Wow, wonderful company and Local! We use Kool Change for all our business forms and business cards at Pharm A Save Monroe. I sent a message that we were in need of an "App" for a new program, and they did that too! With in a couple days, they took the Logo they had previously designed for use, and made an "App" with all the requirements for Apple and Android! This company does so much, so dont forget to give them a call, no matter what you need business wise. Very patient, and if you dont like how something looks, they are kind and change it right up. Thanks Kool Change Crew! read more

Great product, great customer service, great prices. What beats that? They are a WONDERFUL local printer! I have enjoyed working with Kool Change on various projects for over a year now. I worked with the original owner who left about 10 months ago as well as the new owner. Both are wonderful at what they do. They always put the clients first and aim to get projects done in a timely manner. The products are always very professional looking and the prices are great. They offer great prices for two-Page handouts, newsletters, business cards, and postcards. Their proofing process ensures that things will turn out the way that you want them to, and it is easy. They answer phone calls and emails very fast, and they are always happy to answer any questions. The new owner, Thomas, and other employees are always friendly and approachable. They go above and beyond to make sure that your experience is not only great, but fast and top quality. Mailing options are also a great price. Kool Change does whatever they can to make sure you are satisfied. Highly recommend! read more

They make it easy to do business with them. Great communication, highly organized, and amazing quality work. They have even delivered when it is difficult for me to get out of my office. read more

Ken at Koolchange is great! He takes the time to ask questions to make sure he understands what you really want, and then makes sure you love the proof before printing. If it's not right he'll fix it. We will definitely have all of our printing done at Koolchange from now on! read more