Starting with the shop: simple, clean, upbeat! They do have a bathroom, make sure to use it before…read moreyou head out! Staff: the first girl who helped me (I don't know her name) was awful. She seemed like she was uncomfy with me asking questions about what type of bike to get and didn't have any good insights in to the coastal trail. The guy I worked with (Pablo's nephew) was great! He was knowledgeable about the trail, what to look out for, where to stop, and rescued me when my bike stopped working properly. He is the only reason I am not giving a lower rating! I rented a standard bike. I made it 0.3 miles from the shop when the chain completely broke. They brought me a new bike that was the same style. Both bikes looked beat up and clearly used hard. The second bike never quite shifted right, by the time I was half way back it wouldn't shift at all causing me to call and have a third bike brought to me. When that bike arrived I just wanted to be done, I was over it and thankfully Pablo's Nephew (I really wish I knew his name) took me back. He was very friendly and discounted me for the trouble. The e-bikes looked to be in better condition! So maybe try those!:)

Excellence is the word I would use to describe them! The service is easy going, helpful and…read morefriendly. Their equipment is kept in tip top shape and everything is so clean. I would HIGHLY recommend Pablo's!

The service at this place is excellent. I have never had some one genuinely care about getting us…read morethe right bike for a rental. We got the e-bikes and the host had us try a few e-bikes with different height and different battery propulsion system. They also had a large selection of "hybrid" bikes which do not have an electric assist. We did not try those , but the customers returning the bikes at the end of their rentals seemed happy. They have a nice and warm indoor tryout/practice area to get comfortable with the bike before renting them out. They also have restrooms and water including water bottle for purchase and a water fountain. They were very patient with us and other customers while we were trying the bikes. They explained the bike trails (including the highlights, some tips form wildlife sighting and the parts to be careful in) and suggested us some of the routes that we can take. I would consider this rental location above others as this is larger, is located nearest to the start of the coastal trail and had a large selection of bikes.

YES! Rent from here!! Local, unpretentious bike shop with a small, knowledgeable and friendly…read morestaff. Great selection available, and incredibly reasonable rental price includes all your gear (helmet, locks, etc) as well as great information and clear maps of trails. No weird upselling or pressure. Store was clean, had a great open area to test ride and staff adjusted seats for comfort.

This was a super easy experience, many options and reasonably priced. Once we pulled up to the…read moreplace to rent a bike, we had options of a regular bike bike with assist or an actual electric bike. I chose the electric bike as I wanted to take in the scene instead of having to huff and puff and peddling the entire time. While he gathered the bikes that we would need the process for a waiver was very easy and it's a QR code that you can do on your phone. You have to pay for your rental before leaving so by the time you come back, you drop it off and it was a very smooth process. The bikes are very well kept, and there is a number on the bike in case you do have any questions or something Has happened then we were given a pretty good easy trail to do in the amount of time that we paid for. I definitely recommend it. It's an easy process and I have absolutely no complaints about this place.

Reasonable pedal bike rental and most important he shared fact that "2am to 6pm" 2 hour free…read moreparking signs are one and two blocks from kiosk. These parking spots are not really enforced by Alaska PD, unlike the Easy park meters that are third party private monitored and continually ticketed. Great bike great ride. They also rent E bikes for the lazy, lame and weak.

8/15/22 we rented the e bikes in order to go on the coastal trail. Definitely recommend. Biggest…read moreadvice if it even looks like it's going to rain even a little bit GET THE BIKES WITH THE FRONT/ REAR MUD GAURDS. My friend unfortunately got a bike without the guards and her bottom was wet for the rest of that day. Were paid $60 for two bikes for a few hours.

Thought the shop was great until I received my credit card bill. Rented an E bike for two days and…read morewas charged for three days. The business fought my credit card request for a refund which took over 60 days to obtain. I also returned the bike early and was told the day would be prorated.....this never happened. Be very very careful with this organization and your credit card.

Thanks for all the help Thomas! Appreciate you looking in back to find me the right jersey for…read moreenduro. Flew all the way up from Idaho just to get a Trek Anchorage riding jersey! Last one is stock(XL) was mine.

Since these guys are the only authorized Trek dealer in Anchorage as far as I am aware, they are my…read morego to for needs and repairs. I brought my bike here for a bent rim and they had it fixed within 4 days during the busy summertime. They charged $50. Their road bike inventory is super limited compared to their mountain bike inventory, but they can order anything online and have it shipped to their store for assembly. The prices are reasonable and their staff is always very friendly and helpful. Highly recommended.

Best place in town to get your E-bike serviced by far. The staff are amazing, very knowledgeable,…read moreand pay attention to detail when servicing bikes. The cost for their bike repairs, and services is better than fair, and is always a pleasant surprise. Their inventory is fantastic they have plenty of bikes, and accessories to choose from. Defiantly worth a visit whether you are new to E-bikes or have had a E-bike for years these guys will keep you moving, and on time.

Excellent customer service! So I went there on a Monday not realizing they would be closed, my bad…read moreI should have looked it up before I came in. Anyway I lucked out and Bo happened to be there. This dude is great! He let me in and answered any questions I had. After trying a couple bikes out and telling him what I was looking for, he was able to line me out with two Fantic Fat Tire bikes. I feel like if I had any issues these guys would be able to help me with no problems. I totally recommend shop for all your bike needs.

A great cause, giving bike opportunities to many, who otherwise may not have a bike. Keeps bikes…read moregoing and going. Great value! Great service, selection and value and mentors others in the trade. Win-win!

I had never knew this place existed! I ran into a 15 year old kid who actually told me about it. It…read morewas really awesome to walk into this place and feel like I could be there all day.. But I found exactly what I had been looking for! I also am super appreciative of being able to go to the Lussac Library to rent out a tool bag for bike fixing. This bag had the supplies and read out instructions that were on point with what I was needing to do and more. This bag was supplied by Off The Chain and I find that super awesome as well! Anyhow. I just want to say thank you guys and gals for volunteering at this joint. It was an amazing experience and I have a lot of work to do on a few bikes including my own. So thank you for being there! Cheers!

I feel comfortable doing business with Alaska Bicycle Center. Richard is helpful and so is Reece…read more They do have something for everyone!

Amazing service! I came here to rent a fat tire bike for a 100 mile Sustina bike race in the snow…read moreand the owner was patient, educational on how he explained the kinks of the bike. My bike was PERFECT for the race and so light! The owner was very accommodating to my and my friends' rental needs. The bikes for sale here are so beautiful and I left wanting to buy a bike. If you're in the Wasilla area and need to buy or rent a bike COME HERE! Don't get the bike rental in anchorage because it'll be a pain in the butt to drive it, I recommend getting the bike in Wasilla. COME HERE ABD SUPPORT YOUR LOCAL bike shop!!

so i'm a 40+-year REI member, but in recent years have drifted toward Backcountry (better web…read moreservices) and local outfitters. REI Anchorage is in its third location since I started shopping here in the '80s. This one is way large. special shout out to the ski rental shop, and honorable mention to Marcus for taking the time to chat with us about what we needed, where the trails were good - etc. Rented two days for nice cc skiing at Kincaid, equipment was in great condition. ended up buying a pair of boots after great assistance with trying them on (though one does have to make oneself visible - the staffing is a little lean imo). all a way of saying, i am glad REI continues to be a great resource in my hometown. recommend you shop here.

No longer in stands by its 100% satisfaction guaranteed return policy. I went to return boots…read moretoday, they didn't have my size in the store so an REI employee told me to order a size 11 and a size 10.5 online, which I did. Today, two weeks later I went to return the size 11 boots that don't fit., that have never been worn outside, and was told that I've been banned from returns. I didn't receive any emails about this, I searched my email and my spam and deleted folders, nor did I receive any snail mail. I've been a member since 2008 and have spent over $40,000 at REI over the years, I guess that doesn't count for anything. For outdoor gear, I recommend shopping local and going to AMH. (Alaska, mountaineering and hiking.) Update: now every time I buy something from REI a manager has to come up and tell me about what a bad consumer I am before I'm allowed to buy something from them.

Alaska e Bike is located at 2229 Spenard Rd. just above Chester Creek Greenbelt Trail at…read moreWestchester Lagoon in Anchorage . The Alaska E Bike store provides direct customer service , sales and support of electric bikes . Cary , the owner, is capable and competent , caring , patient and most important of all PASSIONATE about electric bikes . He has a wonderful assortment of makes and models of bikes and he will gladly let you test drive each one ! Right now he is open 12-6:00PM On Friday , Saturday and Sunday and will meet you at the store the rest of the week if you call and set up a time . E bikes are so much fun and most people actually get a lot more exercise with an e bike because they ride more often and cover a lot more distance . Check this place out !!