PABLO IS FANTASTIC. We had the best time. Pablo explained the trail, the bikes, and what to do if…read morewe saw a moose. We rented the E-bikes, I highly recommend them. I couldn't have done the 22 miles we biked without it. The airport section may have been our favorite but the scenery was beautiful everywhere we went. The bikes were easy to ride and held their charge the whole time. We went to the chalet and back, but made so many stops we definitely went over our time. It was just too fun.

First and foremost, they have FREE PARKING. I wish I had known this before paying $12 to park…read moreacross the street. Their parking was hidden in back. It can be overlooked and missed for sure. The staff here was super friendly and helpful. We rented bikes here to ride the Tony Knowles Coastal Trail and had the best time. Bikes were great and we were on the trail in no time. We rented e-bikes which was top tier on that trail due to a couple inclines. E-bikes made it smooth. Definitely one of our favorite things we did in Anchorage.

This was one of our favorite activities during our stay in Anchorage! They take care of everything…read more The bikes were great! I had never ridden an E-bike and the guys took the time to teach us how to ride them, to test out the bike and exchange if we needed. We brought a lunch with us, they provided a map along with some great tips for where we would find memorable spots to enjoy a picnic lunch along the route. The coastal trail is beautiful! A definite must do!!

Great bikes and kind staff. I liked one of their custom rentals so much I bought it. Open every day…read moreearly and late. Coastal trail nearby is ideal.

Thanks for all the help Thomas! Appreciate you looking in back to find me the right jersey for…read moreenduro. Flew all the way up from Idaho just to get a Trek Anchorage riding jersey! Last one is stock(XL) was mine.

Since these guys are the only authorized Trek dealer in Anchorage as far as I am aware, they are my…read morego to for needs and repairs. I brought my bike here for a bent rim and they had it fixed within 4 days during the busy summertime. They charged $50. Their road bike inventory is super limited compared to their mountain bike inventory, but they can order anything online and have it shipped to their store for assembly. The prices are reasonable and their staff is always very friendly and helpful. Highly recommended.

Great customer service, & they're always done w/ my bike quickly. A tad on the spendy side, but,…read morenot so much that I shop elsewhere. All in all, I definitely recommend them.

I just had the worst buying experience of my life there. They massively overcharged me for what is…read moreturning out to be a mediocre at best bicycle, & the bike has this thin useless rubber on the tires on it that do not keep anything from penetrating them. In short, I bought the bike the day before yesterday, & I've been back every day to have a tire fixed that, not only did they not do it right the 1st tie, they lied about why it was flat, then charged me to fix. So, over $1,000 later, I have a nearly WalMart grade bike that gets a flat almost every time I use it! Worst ever experience buying!

Very friendly staff. We were greeted immediately upon entering. We were asked what kind of bike we…read morewere looking for and went from there. We worked with Scott - he was beyond friendly and knowledgeable. We looked at a few different models and styles. Scott let us ride 4 different styles outside to see what we preferred and went over the pros/cons of each style. The bike we wanted had a button shifter (excuse my lack of correct terminology) but wanted a throttle that shifted. We were connected with the bike shop mechanics in the back and we able to get a quote to change out the shifter to a throttle. Super happy with our experience and all the knowledge we received.

This place has to be one of the best bicycle shops in Alaska! Went into the shop and was…read moreimmediately greeted by one of the workers at the counter. Usually come to this place for any biking needs. Went in and saw the huge inventory of bikes. Most of the bikes on display were a little bit small for my sizing. The workers helped find the perfect fitting frame for me. Was able to go in and test a bike that was already assembled. Asked about another model in stock. The workers were kind enough to put the bike together within an hour for me to test ride the bike. Was very helpful and definitely will be going back for any parts or maintenance for the bike!

A great cause, giving bike opportunities to many, who otherwise may not have a bike. Keeps bikes…read moregoing and going. Great value! Great service, selection and value and mentors others in the trade. Win-win!

I had never knew this place existed! I ran into a 15 year old kid who actually told me about it. It…read morewas really awesome to walk into this place and feel like I could be there all day.. But I found exactly what I had been looking for! I also am super appreciative of being able to go to the Lussac Library to rent out a tool bag for bike fixing. This bag had the supplies and read out instructions that were on point with what I was needing to do and more. This bag was supplied by Off The Chain and I find that super awesome as well! Anyhow. I just want to say thank you guys and gals for volunteering at this joint. It was an amazing experience and I have a lot of work to do on a few bikes including my own. So thank you for being there! Cheers!

I found the customer service lacking. It was hard to get help when needed, and the overall…read moreexperience was disappointing.

Three strikes + 1 and you are out. This is the fourth time in less than one month that this store…read morehas demonstrated total incompetency. Strike 1- drop off a bike that was serviced prior to the end of the season last fall to have the front tire inflated. Go to pick up the bike and the repair person cannot find the ticket. After waiting for ten minutes, he eventually sorts through the unordered pile of tickets, finds the ticket, and then wheels out the bike. The bike now has a deflated rear tire, mind you the bike was outside all winter and the rear tire was in perfect condition when brought into the store. Must wait until the next trip down the hill to pick up the bike as I am on a tight time schedule. Strike 2- Called by shop about adjusting front brake, agreed to have a new brake disc installed. Pick up the bike en route to a location with my daughter and discover upon riding the bike that it was totally unsafe. The brakes did not engage until fully pulled back. Strike 3- I return the bike to the store for front brake repair and am charged $90 for the front and rear hydraulic job. There was nothing wrong with the hydraulics when the bike was brought in originally. Strike 3+ I am called to pick up my fat tire bike. I drop by the shop en route to more work with the expectation that I can grab a quick ride on my way home. Low and behold- the shop wheels out the wrong Surli and then apologizes because they do not have my bike ready. Total incompetence with a need for management.

Best place in town to get your E-bike serviced by far. The staff are amazing, very knowledgeable,…read moreand pay attention to detail when servicing bikes. The cost for their bike repairs, and services is better than fair, and is always a pleasant surprise. Their inventory is fantastic they have plenty of bikes, and accessories to choose from. Defiantly worth a visit whether you are new to E-bikes or have had a E-bike for years these guys will keep you moving, and on time.

Excellent customer service! So I went there on a Monday not realizing they would be closed, my bad…read moreI should have looked it up before I came in. Anyway I lucked out and Bo happened to be there. This dude is great! He let me in and answered any questions I had. After trying a couple bikes out and telling him what I was looking for, he was able to line me out with two Fantic Fat Tire bikes. I feel like if I had any issues these guys would be able to help me with no problems. I totally recommend shop for all your bike needs.

Prompt, courteous, approachable, trustworthy, local business... my go to bike shop! Lsjdhbsksjs…read more(states my review is too succinct)

New Fox 40 DH fork received damaged with huge leaking oil . Also the box is used and broken even…read moremissing part. I already returned fox 40 fork But they Never money back! they Never answer my question! They Keeping my money one months!! All international buyer please Stay way from here!! #CRC4857315936

I feel comfortable doing business with Alaska Bicycle Center. Richard is helpful and so is Reece…read more They do have something for everyone!

Amazing service! I came here to rent a fat tire bike for a 100 mile Sustina bike race in the snow…read moreand the owner was patient, educational on how he explained the kinks of the bike. My bike was PERFECT for the race and so light! The owner was very accommodating to my and my friends' rental needs. The bikes for sale here are so beautiful and I left wanting to buy a bike. If you're in the Wasilla area and need to buy or rent a bike COME HERE! Don't get the bike rental in anchorage because it'll be a pain in the butt to drive it, I recommend getting the bike in Wasilla. COME HERE ABD SUPPORT YOUR LOCAL bike shop!!