Starting with the shop: simple, clean, upbeat! They do have a bathroom, make sure to use it before…read moreyou head out! Staff: the first girl who helped me (I don't know her name) was awful. She seemed like she was uncomfy with me asking questions about what type of bike to get and didn't have any good insights in to the coastal trail. The guy I worked with (Pablo's nephew) was great! He was knowledgeable about the trail, what to look out for, where to stop, and rescued me when my bike stopped working properly. He is the only reason I am not giving a lower rating! I rented a standard bike. I made it 0.3 miles from the shop when the chain completely broke. They brought me a new bike that was the same style. Both bikes looked beat up and clearly used hard. The second bike never quite shifted right, by the time I was half way back it wouldn't shift at all causing me to call and have a third bike brought to me. When that bike arrived I just wanted to be done, I was over it and thankfully Pablo's Nephew (I really wish I knew his name) took me back. He was very friendly and discounted me for the trouble. The e-bikes looked to be in better condition! So maybe try those!:)

Excellence is the word I would use to describe them! The service is easy going, helpful and…read morefriendly. Their equipment is kept in tip top shape and everything is so clean. I would HIGHLY recommend Pablo's!

The service at this place is excellent. I have never had some one genuinely care about getting us…read morethe right bike for a rental. We got the e-bikes and the host had us try a few e-bikes with different height and different battery propulsion system. They also had a large selection of "hybrid" bikes which do not have an electric assist. We did not try those , but the customers returning the bikes at the end of their rentals seemed happy. They have a nice and warm indoor tryout/practice area to get comfortable with the bike before renting them out. They also have restrooms and water including water bottle for purchase and a water fountain. They were very patient with us and other customers while we were trying the bikes. They explained the bike trails (including the highlights, some tips form wildlife sighting and the parts to be careful in) and suggested us some of the routes that we can take. I would consider this rental location above others as this is larger, is located nearest to the start of the coastal trail and had a large selection of bikes.

YES! Rent from here!! Local, unpretentious bike shop with a small, knowledgeable and friendly…read morestaff. Great selection available, and incredibly reasonable rental price includes all your gear (helmet, locks, etc) as well as great information and clear maps of trails. No weird upselling or pressure. Store was clean, had a great open area to test ride and staff adjusted seats for comfort.

Prompt, courteous, approachable, trustworthy, local business... my go to bike shop! Lsjdhbsksjs…read more(states my review is too succinct)

New Fox 40 DH fork received damaged with huge leaking oil . Also the box is used and broken even…read moremissing part. I already returned fox 40 fork But they Never money back! they Never answer my question! They Keeping my money one months!! All international buyer please Stay way from here!! #CRC4857315936

Thanks for all the help Thomas! Appreciate you looking in back to find me the right jersey for…read moreenduro. Flew all the way up from Idaho just to get a Trek Anchorage riding jersey! Last one is stock(XL) was mine.

Since these guys are the only authorized Trek dealer in Anchorage as far as I am aware, they are my…read morego to for needs and repairs. I brought my bike here for a bent rim and they had it fixed within 4 days during the busy summertime. They charged $50. Their road bike inventory is super limited compared to their mountain bike inventory, but they can order anything online and have it shipped to their store for assembly. The prices are reasonable and their staff is always very friendly and helpful. Highly recommended.

This was a super easy experience, many options and reasonably priced. Once we pulled up to the…read moreplace to rent a bike, we had options of a regular bike bike with assist or an actual electric bike. I chose the electric bike as I wanted to take in the scene instead of having to huff and puff and peddling the entire time. While he gathered the bikes that we would need the process for a waiver was very easy and it's a QR code that you can do on your phone. You have to pay for your rental before leaving so by the time you come back, you drop it off and it was a very smooth process. The bikes are very well kept, and there is a number on the bike in case you do have any questions or something Has happened then we were given a pretty good easy trail to do in the amount of time that we paid for. I definitely recommend it. It's an easy process and I have absolutely no complaints about this place.

Reasonable pedal bike rental and most important he shared fact that "2am to 6pm" 2 hour free…read moreparking signs are one and two blocks from kiosk. These parking spots are not really enforced by Alaska PD, unlike the Easy park meters that are third party private monitored and continually ticketed. Great bike great ride. They also rent E bikes for the lazy, lame and weak.

My group of 15 rented packrafts from Raft & Ride. While my friend dealt with the logistics, he…read morereally appreciated their service, and we had some excellent rafts bring us down 7 miles of river in the Kachemak Bay State Park. They were a little varied (some have zippers so you can stow your gear inside. Some have pop off skirts, and some have velcro skirts. Each came with a dry suit, paddle, seat, lumbar support, and inflation bag.

8/15/22 we rented the e bikes in order to go on the coastal trail. Definitely recommend. Biggest…read moreadvice if it even looks like it's going to rain even a little bit GET THE BIKES WITH THE FRONT/ REAR MUD GAURDS. My friend unfortunately got a bike without the guards and her bottom was wet for the rest of that day. Were paid $60 for two bikes for a few hours.

Thought the shop was great until I received my credit card bill. Rented an E bike for two days and…read morewas charged for three days. The business fought my credit card request for a refund which took over 60 days to obtain. I also returned the bike early and was told the day would be prorated.....this never happened. Be very very careful with this organization and your credit card.

A great cause, giving bike opportunities to many, who otherwise may not have a bike. Keeps bikes…read moregoing and going. Great value! Great service, selection and value and mentors others in the trade. Win-win!

I had never knew this place existed! I ran into a 15 year old kid who actually told me about it. It…read morewas really awesome to walk into this place and feel like I could be there all day.. But I found exactly what I had been looking for! I also am super appreciative of being able to go to the Lussac Library to rent out a tool bag for bike fixing. This bag had the supplies and read out instructions that were on point with what I was needing to do and more. This bag was supplied by Off The Chain and I find that super awesome as well! Anyhow. I just want to say thank you guys and gals for volunteering at this joint. It was an amazing experience and I have a lot of work to do on a few bikes including my own. So thank you for being there! Cheers!

I went to Alaska in July 2010 and had a great time biking around the city with a rental from these…read moreguys. Fair prices, really personable staff, no hassles. Bikes were great. I'd go back. You should too.

Run down bikes and terrible customer service. My bike got a flat tire and I spent at least an hour…read morewalking and borrowing bike pumps from strangers. When I got back to Coastal Trail Rentals the woman working accused me of breaking the bike and implied that I could be liable for the repair! Go to Pablo's across the street instead.