I wnat to thank DVO for thier wonderful customer service and thier real feeling of being part of…read morethe community, The art in the office is stunning and done by a local aritist...really amazing. But more amazing is the WONDERFUL customer service i recieved from Kris. He really went 'above and beyond' in repairing and adjusting two of my glasses. They now fit perfectly. Kris is a wonderful ambassador of Desert Vision Optomertry. I will always be a client of this business.

Came to Palm Springs over the weekend from Long Beach, California. Lost a screw from my current…read moreglasses and brought them in to have them fixed. Staff and crew were so friendly and helpful. Also Kris, helped in identifying another pair similar to my current glasses. Not only did they fixed my current glasses, ended up buying a new pair similar to my current old pair. Best experience ever! Highly recommend this place.

Kim is amazing! The staff are super friendly and very helpful. They have a great selection of…read moreeyeglasses and sunglasses - I can't wait to get my next pair from there!

I had an eyeglass emergency and stopped in today to see if I could get it fixed. The young lady…read moreworking the desk could not have been kinder. She was unable to permanently fix them but offered a temporary solution at no cost. "Happy to help" was her response when I asked how much. Very much appreciated. If I lived here full time I would definitely patronize this establishment.

I have been coming here for several years now, and every time I visit, I receive exceptional…read morecustomer service. The entire staff is always friendly, welcoming, and helpful. I would especially like to recognize Stacey for going above and beyond during my most recent visit. She truly demonstrated how much she cares about her clients and their experience. She made me feel valued and showed that her clients are more than just a number. Her dedication to providing excellent service and making sure expectations are not only met, but exceeded, truly stood out to me. I am beyond happy with the level of care, professionalism, and kindness that the entire team consistently provides. A big thank you to Stacey and everyone on the team for always making each visit such a positive experience. It is truly appreciated!

The staff were amazing. Me and my daughter came in for eye exams and new glasses. The staff gave us…read moremany options. The one option I like is they sent a message through their app. For us to pick out up to five pairs of glasses for they can have them ready for us when we came in. Love that Service . Our optometrist was very informative and professional. Glad we got to meet him. He relocated back to Chicago. Highly recommend Perspective Optometry.

Third time using Dr. Swanson over a twenty year period at this location. Office girls/assistants…read moreare very efficient, friendly and know their jobs inside and out. For me personally, you can't get better than Dr. Swanson. He went over the condition of my eyes with computer generated photos, made excellent recommendations and ultimately brought me full circle and prescribed exactly what I wanted. He has a great frame selection and I found something I liked a lot rather than settling for something else. Not sure where the negative reviews come from on YELP. Probably, people just receiving back what they gave in the first place.

The optometrist was kind and professional, but the front desk staff are incredibly rude and…read moreunhelpful. I was told it would be $90 with insurance for my contact lens prescription. I saved up the $90 and came back, only to be told that because it was over 30 days, it's now $140. That was never properly explained upfront. It feels like they look for excuses to tack on extra fees. Instead of showing any understanding, they were snappy and dismissive. Customer service clearly isn't a priority here. Because of those girls in the front office alone, I won't be returning.

Phenomenal! Best optical exam of my 60 years. Dr Blaurock quickly figured out why I've always had…read moretrouble seeing out of one eye and have some double vision there as well - something my ophthalmologist could NOT figure out, nor an eye surgeon, nor the other 3 previous optometrists I've seen recently! He said I needed a prism lens since I had a "lazy eye" issue as a kid (55 years ago mind you!) and those eye muscles turned my eye a slightly different way causing blurriness. He was 100% right. Incredibly knowledgeable and wonderful personality to boot. His team is great too - very attentive to every detail. I will be a customer for life. Their selection of designer frames is the by far the best in the Valley as well. Thank you Dr. Blaurock and team for such a positive experience (and cute Prada glasses too)!

What didn't go well really fabulous exam my insurance paid for it. My insurance covered a…read moresubstantial amount of the cost of my glasses, which was fabulous. David's outfits just kill me every time I see him because I'm so envious and Dr is bombproof because he's been doing this for so long so what else can I say when there is a great guy in town go to them!

Office is enormous, wait times after booking and in waiting room are not bad. That said, I was…read morethere for an hour and a half, one of the techs forgot to dilate my eyes so I had to blow another half hour, weird mistake to make. I've had weird floaters in my eyes for months and they aren't going away. They said after a ton of tests they had no idea why but insisted nothing is wrong. Not impressed and a $65 copay!

I recently had cataract surgery here, and was amazed at how easy it was…read more Never felt any pain at all. Excellent team assisting the doctor. I would never go anyplace else.

I have gone to Dr. Lebby for years, he has successfully fitted me with contacts, diagnosed my…read moreGlucoma and been truly professional and friendly always. The staff is knowledgeable and helpful! The brand new office is a plus great parking!

Sandy totally bailed me out. I was stranded in Palm Desert without contacts and she quite literally…read moresaved the day by providing me with a set of trials. They went above and beyond expectations, which translates to how they treat their clients. I can't recommend this optometrist enough!!!

Dr. Todd Kelsch is trained and experienced in double vision detection and how to correct it using…read moreeyeglasses. It is the biggest issue with my eyesight. He did an excellent job in evaluating my vision needs. Including pointing out an element of double vision that had not been corrected in my previous eyeglass prescription. There is an amazing amount of state of the art optical equipment in the office. Dr. Kelsch and all of his staff are knowledgeable in how to use the equipment they are assigned to use within their level of training. The staff documented the physical elements of my eyes and Dr. Kelsch did the visual examination to write the prescription for my glasses. Just like medical office staff uses basic equipment like blood pressure cuffs and pulse oximeters to relate basic physical characteristics to the doctor before he examines the patient. The doctor, the front office staff, and all of the employees in the office are extremely polite, professional, and knowledgeable. I have very high confidence in the doctor, the equipment, and all of the staff.

Like most "medical corporations," while the doctors and staff are pleasant enough, customer service…read moresuffers due to a focus on profit over consideration of patients. Today is Sept. 28 and the time is 11:00AM. I am scheduled for cataract surgery on Sept. 30, but have yet to hear from the scheduler the exact time, which I need so I can arrange for a ride to and from the procedure. I'm not sure whether this is from incompetence or just a general disregard for their patients. I'm a very unhappy patient at the moment. Update: It is now 9:30AM the day before my scheduled surgery. Still not a peep out of them to advise me of my arrival tine/instructions for surgery. If you have any other options besides Acuity, I strongly suggest you seek them out and avoid Acuity at all costs

Dr Goldban is the Best . he took his time with me and my elderly mother. Germination was very…read morethorough and staff very professional. His office is one of the cleanest I've ever been in modern and up-to-date. Robert Ault

I have been Dr. G's patient for 7+ years and during this time,there have been a few positive and…read moremany negative experiences as follows: * Trying to schedule an appointment on the phone was brutal! I was always put on hold and sometimes my call was retrieved, sometimes not. * The wait-time to see the doctor was ridiculous~one time I waited for 93 minutes; when I complained, Dr G blamed it on an error~the real reason was overbooking. * I was scheduled for cataract surgery~the night before the surgery, the office manager called me-at PM-telling me I had to pay an additional $175 because I had Lasix surgery 30 years prior! * My vision requires that Prisms be included to prevent a cross-eyed condition; Dr. G mis-diagnosed the prisms, resulting in a second set of glasses. After reading my review, I think my two star review was very generous!

Was so impressed with the level of care I received!…read more Made an appointment for a worrying concern about a blurry vision problem. Was promptly seen by Dr. Vorster and had my vision checked by the latest and greatest optometry equipment. In fact I have never had my eyes checked with digital microscopic read outs like these at other optometry facilities I have been to in the past. I think it was called OCT and Dr. Vorster was able to check the thickness of my retina and showed me the layers of the retina. I received my diagnosis and my concerns were relieved. Dr. Vorster suggested I follow up with a retina specialist to be extra careful and the ophthalmologist agreed fully with his diagnosis and prognosis. The reason I thought about going to Dr. Vorster in the first place was due to a friend's recommendation (the best kind) and after looking into his credentials, I realized he trained at Bascom Palmer, ranked #1 in the USA for the last 20 years in a row! https://umiamihealth.org/en/bascom-palmer-eye-institute#:~:text=Bascom%20Palmer%20Eye%20Institute%20is,annual%20rankings%2034%20years%20ago. Have since been getting my prescription distance driving and sunglasses over the past several years at Dr. Vorster and Dr. Gilman's office and the selection is premium. Dr. Gilman is awesome too as she has rechecked my vision a few times over several years to ensure my eye glass power is appropriate and always helps me find the right fit. Their staff is super kind too. They never rush me, letting me take as long as I want to pick out frames. I always feel bad about checking out all the different great looking frames, since I have a tough time choosing. They just reassure me stating, "we want you to get the absolute best pair of glasses so you will love them and be super happy". True enough, as other glasses I have bought online or at big box shops tend to get loose and floppy, have the lens pop out, or even break. You can't beat the selection and you get to pick any kind of lens you prefer. My favorite lens are the rapid shade transitions that allow me to run and hike in the full sun and then go directly indoors without skipping a beat. My glasses are super high quality - you just feel it when you put them on. You will love visiting Dr. Gilman, Dr. Vorster and their wonderful staff!

New patient/first time visit. They are a very friendly/welcoming office. I was seen by Dr…read more Voster. He was very thorough in my examination. He showed me the inside of my eyeballs and explained everything going on with my eyesight. He even explained how my medication also helps widen the veins in my eyes to get blood flowing there. We talked about how my vision affects me at work, daily life and what type of lenses suited my needs. Dr. Voster also recommended some eye drops to help with the dryness. He escorted me to another side of the office that was where the glasses were. They have a decent selection. The person that helped me gave me recommendations and broke down costs. Overall it was a great experience, but just an FYI - it was a bit of a sticker shock with the kind of lenses I got. I got the ones where I can see far when driving and have readers for close up. Personally, I should have just got regular glasses and bought some readers separately. Lol I say consider this place as an option. They are truly a great staff with excellent services - and the costs reflect that. That may be a little more than one anticipates. To give u an idea, exam + eyeball thing + frames + lenses... I think it came out to $260 out of pocket. Mind you, my insurance is pretty great. Anyhow. Hope this info helps!