I bought my first pair of Buckle jeans and after throwing away the receipt and tags (I know, rookie…read moremistake) I realized they were too big. I offered them to a friend thinking there was nothing I could do about it but she suggested I at least try to exchange them. The manager at the store was so nice and exchanged them for me no questions asks. She even helped by explaining there sizing and making some suggestions. Thank you for being nice and making my experience so positive, It's appreciated!

Stopped in a couple days ago, DAN was absolutely awesome. I hate shopping in general, I told him…read morewhat size I am and what I was looking for, he brought it all to me and got me in and out quickly. Will definitely be back due to everyone at this locations superb customer service.

The customer service at the Lane Bryant in the outlets is great. Staff is very personable and very…read morehelpful.

One of the best bra fitting I've ever had hands down the friendliest team of girls I've shopped…read morewith. It truly feels like what a boutique should.

I was trying to find a nice pair of shoes for an event the same day…read more Usually Famous Footwear is my go to for shoes, but this one was kind of disappointing. They did not have any nice flats or evening shoes. It was mostly running shoes and sandals. I even looked on their clearance racks but didn't have any luck. I did find a super cute pair of Birkenstocks that were only $30 so I did purchase those. The gentlemen working was very polite and friendly.

Update: I…read moreappreciate the response to my review. I did receive the shoes at my home - but it was so disappointing. The box was completely crushed and the shoes had clearly been worn and returned. We went to the local FF location in Gilbert. The clerk could not have been kinder or more helpful. She apologized and said that quite a few customers have had similar experiences with items shipped from the warehouse and she wasn't sure what the problem was. We've had great luck with shoes we purchased in stock at FF. I just won't order anything to be shipped in the future. It sounds like it's convenient, but it ended up being a hassle and we never got the shoes we wanted bc they didn't actually have any new ones in stock I guess. We ended up having to order them from the Birkenstock website after all. Definitely not the end of the world, but Kind of a bummer. ---- Not much of a selection. We found a style of shoes my daughter wanted but they hardly had any sizes in stock. We had to get the right size shipped to our house. They normally offer a veterans discount but they won't do it if they have to ship them to you. It's not expected of course, but they have a large sign that they participate in the veterans discount but bc their inventory was so limited, we couldn't use it. It seemed like we were kind of annoying the cashiers by asking for help. They definitely need more stock.

I was looking for a new fall handbag and went into Michael Kors. I wasn't in love with what I saw…read morein the store but quick to purchase a bag to have but soon after I didn't feel it was my style. I returned the bag with no problems and found a sleek new handbag on the website and ordered through the store. I love the bag and customer service is always an A+

This review is not necessarily indicative of the beautifully displayed shop nor its staff but…read morerather the product. When I purchased this bag I was so excited due to its beauty, elegance and sophistication. To complement it before my first use, I went in search of the matching Michael Kors pumps which took a while to locate since they were out at the MK shop as well as several large department stores. After both were purchased, I wore my purse and shoes with my pearls, pride, and a big smile. However, the smile soon turned upside down when after 2 uses, the purse began to slouch significantly on the left side and would not stand on its own when set on a table. Rather, it would simply tilt over and fall to the floor. I immediately contacted Michael Kors' Customer Service, the first time ever as I own many of his purses, belts and shoes, to voice my displeasure with the $400 purse. Immediately after submitting pictures, I was told soft leather sags. I mentioned that this was not a soft leather but rather a hard leather and they finally conceded to have me ship the purse back "at my expense" to have it evaluated which I immediately did. Because of the high tech complexity of the purse #sarcasm!#, it took a month for customer service to respond. It was only after I actively pursued them for a response that I found out my purse had been returned. I received it with no explanation, no apology, nothing! Just a big box with a slouching black Large Hamilton. I contacted them again only to be told there was "no quality defect." I have since asked for more detail in the evaluation. Bottom line is I am stunned and disappointed that such a highly regarded Fashion Icon would allow their product to display such failure. I will now not use it as my Power Purse but as a display of what quality is not. My "Made in China" purse does definitely not display the quality of competitors who manufacture their handbags in America or Europe. And FYI, "made in China" = huge margins so you would think they could invest in customer service. I once had hope but sadly will remain disappointed. #michaelkorsdisappoints #michaelkorsmadeinchina I have since re-evaluated my Brand purchasing decisions.

This store was busy today! Even with several customers in the change room and on the floor, a gal…read morenamed Jen provided outstanding service. Not only she bring me different sizes and various colors of items to my dressing room but she did it with professionalism and kindness! She was so sweet! Thank you Jen for making it a very enjoyable shopping experience this afternoon!

Long time online shopper and never go into the store, but after receiving a robe as a Christmas…read moregift that wasn't quite my style I went into exchange it for other stuff that was more me. Ashley was extremely accommodating, and has a very helpful bright sun shiny attitude. A great addition to the Chandler Mall VS team!

I called this location because I had ordered all white vans and the protector spray. After one…read morewear, the shoes got dirty and when I tried to clean them, they seemed to get worse. I spoke to a guy who was very understanding as I explained that I wanted to love the shoes but couldn't wear them because they were smudged with dirt. He allowed me to explain the situation to the manager and she was very understanding and offered me an exchange. When I came into the store, I was approached and helped immediately. The guy who I spoke with on the phone helped me with my exchange and was super nice. It was an overall fantastic experience for me! Thank you!

Such a small location . I was taken aback a bit. Store was so packed we really couldn't shop or…read morefind what we needed. One person greeted us, but other than that we were on our own. Unfortunately we left empty handed.

I enjoyed this location. There is so much space inside this store, and I don't feel like I'm in…read moreanyone's way or that I need to squish myself into a rack so other people can get through. There's a fantastic selection of bags and dishes, especially the Paris Hilton set. I found knives I probably would have bought if I hadn't already bought a more expensive set elsewhere. I also found a very nice bag I can use as a backpack and purse, which my home location doesn't have. Rhonda at the register is such a lovely lady. She helped me with a small pricing issue with an item that had no tag, and is a wonderful conversationalist. She's very sweet and professional. I would absolutely come back.

Terrible customer service. I am disabled so I asked my spouse for assistance in the dressing room…read more She yelled in such a horrible disrespectful manner that I was shocked and didn't even say anything. I told my husband it was fine, thankfully I was able to try one item of clothing. Before leaving I bumped into her and asked for next time to show respect and provide good customer service. She yelled saying she talks how she talks and to suck it up and that she didn't like me either. As I told her I'm a consumer not an employee she needs to mind how she talks to ppl. Elsa I believe it was her name- old lady with glasses, she continued to talk shit as I walked away. The manager said she was upset because someone stole earlier but that's no excuse to talk to ppl horribly. If she would have nicely said "please one person at a time" I would have understood but her yelling and talking shit as I walked away was uncalled for. As a disabled person this really affected me more. People like her don't belong in customer service jobs, she must be let go before she hurts someone

Came in here to buy my daughters some scrub accessories and new jackets. They had the items,…read morecolors, and brands I needed. Glad I didn't have to order anything. Lady that helped me was great. She pointed me right to items I was looking for quickly. Super easy and great service.

I don't wanna even give 1 star. Most items are expensive…read more Regular price. If you see the price on the website that is not store price. I found my size was 30%, but not many. Ladies on the floor weren't friendly and welcome. One girl was playing with her cell phone. It wasn't a good experience at store this morning.