Andrea was wonderful! This was my first time buying jeans from Madewell and she made my experience…read moreso easy and smooth. She even made sure to check in with me while trying on my jeans and helped with sizing even though the store was super busy

4 Stars for a great brick and mortar shop in the heart of South Congress…read more I was in town and walking around, enjoying the touristy spots and grabbing bites along the way. I've shopped at Madewell online and the shop in Atlanta and was happy to see another shop here. The store is clean, bright, and well organized. It's a great place to finally try on that thing you kept leaving in your cart online. I ended up finding some great basic black Ts for a reasonable price. I also appreciate that they had quite a bit of staff working on the weekend. I was asked if I needed help a few times and took someone up on the offer one of those times. Otherwise, it's pretty basic retail. A bit cramped, but that's expected in this highly-trafficked part of town.

I went to Victoria's Secret reluctantly after five years of wearing the same bras. I say…read morereluctantly because I've had trouble finding a bra there that can fit my picky standards and chicklet chest. That's why I put it off as long as possible. Well, I was pleased to discover that they had a wireless bra in my size (think pre-teen). Kaela who helped me was able to size me up by only feeling my rib cage and looking at me dressed. That girl is good! She knew exactly how to help me and showed me all of the possible options. I really like their new "t-shirt" bras! They are super comfortable and soft, yet fit around the rib cage and don't ride up (yes, us small girls have that issue) The only thing I wish is that they had white and black. They do have a very light grey and stripey dark gray and nude. Overall I am sa-tis-fied! See ya in another five years VS (unless I need underwear).

Michael and Aubrey were amazing really helpful n knowledgeable. Selection was so much we found…read moreeverything we wanted and at a great price.

My partner and I just visited and were blown away by the service. We've purchased the brand Bonobos…read morebefore at a department store, but hadn't had the chance to stop by a store and try different fits. Chiké greeted us warmly when we arrived and helped us for over an hour. He usually is at the Dallas Knox Henderson store, and next time we're near there we will stop in because he helped us immensely. There are so many types of fabrics, fits, and colors that it can be overwhelming but Chiké helped my partner with finding the best cut of shirts and pants for her body type. He even helped us put an outfit together with our description of what she already has at home. We were there for a while trying all the things and he would was there every step, chatting with me while I waited and fitting her outfits. And not like "ok I'll grab another size" - but like knew by looking at whatever she had on what to adjust. "Ok so we're gonna need xx" X xx" in short, classic cut... be right back." When we walked in he guessed her pant size exactly so we had a starting point to try different cuts. He got everything ordered and had it express shipped so she would have it in time for her event. I could go on and on because it truly was a great and rare experience. We like the quality of the clothes but will now to return to the brick and mortar for the helpful experience. Other tips about the store - there is street parking but also garage around the side of the building.

I had one of those nightmare travel moments--my suitcase didn't make it to Austin right before…read moreSXSW, and I had a packed schedule meeting astronauts and some of the world's top scientists. Not exactly the time you want to be improvising your wardrobe. That's when I met Danny from Bonobo's in Downtown Austin. From the moment we connected, Danny brought a calm, grounded energy that immediately put me at ease. He didn't just help me find clothes--he really listened, understood the context, and dialed into exactly how I wanted to show up. Within a short time, he pulled together outfits that felt completely aligned: sharp, thoughtful, and elevated without trying too hard. What stood out most was how intuitive Danny is. He balanced style with presence--making sure everything fit well, looked great, and felt authentic to me. I walked into SXSW feeling confident, put-together, and fully ready for the caliber of conversations I was stepping into. Honestly, what could have been a stressful situation turned into a great experience because of him. If you ever need someone who can think on their feet, understand your vibe, and deliver under pressure--Danny is exactly who you need. Thanks to Danny, I felt truly great about myself and my personal brand going into some intense dialogues and a speaking engagement. A hero.

I came here during Thanksgiving 2022 with my mom and sisters. There was a bit of a line to get into…read morethe fitting rooms so there was ample time to finish browsing around the store. The smart technology is super cool and that our chosen items would already be prepared. There were so many pieces I loved I couldn't decide on what to try on. I tried on two dresses, this short green floral one and a maxi periwinkle blue with flowers strappy dress. I ultimately went with the blue and am so grateful because I have never looked back!

UGH the women that work here will look at you like you have no business being in there let alone…read moretry on clothes. We spent ab 20 min here and felt so uncomfortable/ judged when having to speak to both girls working. Sorry I'm asking about the price, I don't see a price tag!! Bought two sweaters so not just in there messing around. Love the clothes, don't love the vibes. This was last Tuesday around 2 pm.

Apparently I have not been shopping for a while as I am discovering new stores. Sezane was one of…read moremy new finds while I was on the hunt for a new blouse. As the name may imply, it is a Parisian brand established in 2013. It started out as store focused on vintage clothing and evolved into clothing, handbag, perfumes, beauty and accessories store for real life. Their clothing and handbags are stylish, unique and affordable. I was impressed by the quality of their materials, unique colors and statement pieces. Two sales associates immediately offered assistance and shared some details about the brand as it was new to me. The staff was very helpful and super nice. I like their styling and enjoyed perusing their racks. I will definitely return in the future. Nice store discovery...

Beautiful store and warrants the drive from San Antonio. Limited selection of sizes, but it's nice…read moreto see the quality/design in person before ordering. The store has a belt bar, the whole handbag collection and a decent amount of jeans. Shirts and dresses seemed more limited. The staff are super helpful and friendly.

I have heard Lucchese boots are a bit "bougie" so I never considered them. But when I saw an ad…read morefor a pair of the Ostrich boots, I decided to check them out. I didn't even know there was a store here in Austin. But I also didn't know how old of a boot store Lucchese is; and actually much older than some of the other traditional boot brands. So any company that has making quality products for over a century, well, it has to be quality! It's a small store and I even walked past the entrance as it's a bit unpretentious from the outside, especially when compared to some other nearby boot stores. When you walk in, right away you can see the quality. The colors, the richness of the leather... it all just screams craftsmanship. If you are looking for "work" boots, this is not really the place to come. But instead of rows and rows of boots of varying quality, here you have a nice showcase of nothing but the best possible boots you can ever own. Unlike some stores, they don't pounce on you when you come in the door. They are good at just standing back and letting you look around and when you are ready, there are plenty of sales representatives around to help. I pretty much knew what I wanted and the salesperson, Gabe, showed me a few examples of the Ostrich skin boot I was looking for. It was nice there were a few different styles and colors to choose from. Gabe brought me a few pairs to try on in my size and when you first put them on, it's like putting on a pair of boots you have had for several years. The fit was incredible. Not too tight or too snug but not loose. I walked around with the one boot and was convinced this was the right size. When I put on the other boot, I knew there was no way I was going to leave that store without them. The color was a light brown/tannish color which is nice enough to wear for something more professional, but light enough of a color to just wear with a pair of jeans to anything. Gabe was extremely helpful. No pressure and just made the whole experience perfect. Yes, they are on the high end pricewise, but on the other hand, you are going to have these the rest of your life so think of it that way. And boots like this are never going to go out of style. Great experience and there is no question I am going to be back for another pair once I figure out which type of boot I want next.

Friendly staff. Dropped in to pick up a pair of boots on order. From getting my boots to buying…read moresome maintenance goods they were very helpful along the way. Good selection of nice quality boots with several leather options and exotic skins. The UT boots were pretty cool. They also have some fancier custom designed ones.

This was a huge UO store located in the 2nd street shopping district of Austin. It was spacious and…read moreorganized. Most of the store had women's clothing and accessories, but some men's apparel was available in the back side of the store. The store had a good mix of new, seasonal and sale products. Newer products had much higher prices but the sale products had up to 70% off. They had a large fitting room section too where a friendly staff member was assisting the customers. My wife picked a top and a bottom. Check out was quick and easy.

I came in looking for a new outfit after realizing the one I wore out initially was too warm for…read moreAustin's unpredictable seasonal weather! My first attempt was a failure because I had to go to the bathroom urgently and they don't have one. I rushed to the La Condesa restaurant across the street who were kind enough to let me use theirs. I returned to the store and spent my sweet time picking out options. One of the things that caught me eye ended up being a top, not a skirt. Since I was there solo, and carrying a lot of my own stuff, I asked the fitting room attendant if he could help me if sizes weren't wrong. He did this two separate times and was lovely throughout the whole experience! I decided to go with a different top as the one pictured, and in the wrong size, but I needed that denim crop. I'l probably eventually sell it but the green skirt is going to be one of my new staples for sure The other store attendant who helped me with the shirt/not a skirt debacle ended up being the one at the cash register and gave me a big shopping tote to fit my new clothes, and the personal belongings I couldn't fit inside my North Face backpack.

A few times a year I pop into Lululemon to see what they have on the sales racks. Sales is my…read moreshopping love language. There has only been one occasion that I purchased leggings at full price, when I received Lululemon gift certificate. You probably can tell by my check-ins I am fitness focused. Nothing makes fitness better than comfortable fitness clothing. Despite today's sales, nothing caught my eye. Net, net, no sales purchases for me today. I absolutely love their fabrics which conform to your body. Lululemon's clothing items are moisture wicking which allows sweat to wick away from your body, so you do not have a totally sweat-drenched look...not pretty. I first started shopping at Lululemon 20+ years ago and I still have those pieces. Their pieces are long-lasting continue to look almost brand new. The sales staff at Lululemon are always extremely helpful. Every section you walk through folks asking if you need help...a store friendly approach. I love the messaging that Lululemon puts on its shopping bags and on the inside and outside their stores. Super positive...

Absolutely ridiculous experience at this Lululemon store. I ordered two pairs of slides to try on…read moreand return the size that didn't fit--literally received them TWO HOURS before walking in. Both pairs were brand new, unused, straight from the delivery box. I tried to return the larger size and was told I couldn't... because there was no RFID tag. Seriously? There were no tags on either pair when I got them--how is that my fault? The employee acted like I was trying to scam the system with used shoes, even though they were clearly unworn and just delivered. For a brand that prides itself on "premium" customer service, this was an embarrassing, inflexible, and tone-deaf response. If you're going to charge luxury prices, you better back it up with customer service that isn't robotic or accusatory. I expected better from Lululemon--won't be ordering again if this is how they treat loyal customers making honest returns. Do better.